EXCELLENT COMMUNICATIONS, CALLED DAY BEFORE TO INSURE WE WERE ALL SET TO MOVE AND IF WE NEEDED ANY BOXES (WHICH WE DID). CALLED THE DAY OF THE MOVE TO MAKE SURE ALL IS GOING WELL AND A FOLLOW UP CALL AFTER THE MOVE. WE ASKED FOR AND RECEIVED A 3 MAN TEAM. THESE GUYS WORKED SO HARD WE FELT BAD JUST STANDING THERE WATCHING THEM WORK. DID A FANTASTIC JOB AND WE TIPPED EACH OF THEM $50 (WHICH SEEMED SMALL CONSIDERING THE WORK THEY DID). THE ONLY COMPLAINT WE HAVE IS IF YOU DON'T ASK FOR CARPET PROTECTION, YOU WON'T GET IT.. THE HOUSE WE MOVED FROM NEEDED TO HAVE THE CARPETS CLEANED AFTERWARDS. WE DID REQUEST CARPET PROTECTION IN OUR NEW HOUSE (ITS A 2004 BUILD) AND WHEN THEY LEFT, THE CARPETS WERE STILL IN BRAND NEW CONDITION. THANK YOU MULLIGAN!
Description of Work: MOVED US FROM DELAWARE, OH TO OUR NEW HOUSE IN MARENGO.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
JUDY & JIM S.
08/2003
5.0
moving companies
+ -1 more
THEY WERE REALLY GOOD!
Description of Work: THEY MOVED US FROM ONE HOUSE TO ANOTHER IN THE CITY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mike D.
06/2003
1.0
moving companies
+ -1 more
HE IMMEDIATELY CAME OUT TO THE HOUSE TO VIEW THE DAMAGE. HE LEFT AND RETURNED WITH A BUCKET OF SOAPY WATER TO CLEAN OUR $1,300 6 MONTH OLD MATTRESS THAT HAD BEEN DRAGGED THROUGH THE MUD. NEEDLESS TO SAY, HE DIDN'T GET IT CLEAN AND THEN HE LEFT. MY HUSBAND PAID THEM FOR THEIR SERVICES, EXPECTING THAT THEY WOULD TAKE CARE OF THE DAMAGES, BUT THEY DID NOT. I CONTACTED THEM REPEATEDLY AND WAS TOLD OFF BY THE MANAGER AND WAS TOLD THAT THEY WERE NOT GOING TO PAY FOR THE DAMAGES. AFTER CALLING CONSUMER PROTECTION I FINALLY RECEIVED A CHECK FOR $115 WHEN THE DAMAGES WERE WELL OVER $1,000. I WAS TOLD BY CONSUMER PROTECTION THAT I PROBABLY WOULDN'T BE ABLE TO GET ANY MORE. THAT MOVERS ARE THE WORST TO DEAL WITH. I CANNOT STRESS MORE THAT NOBODY SHOULD USE THIS COMPANY!
Description of Work: WE USED MULLIGAN MOVERS ON JAN 30TH TO MOVE OUR FURNITURE AND LARGE ITEMS FROM AN APARTMENT TO A HOUSE. WE PROVIDED THEM WITH A THOROUGH LIST OF ITEMS BEFORE THE MOVE AND WAS TOLD THAT IT WOULD TAKE 4-5 HOURS FOR THE MOVE. THEY SENT 2 INEXPERIENCED MOVERS TO MOVE OUR THINGS. THEY ARRIVED 45 MINUTES LATE AND THEN TOOK ANOTHER 1/2 HOUR TO SIMPLY PULL THE TRUCK INTO THE SPACE WHERE THEY WOULD LOAD IT. THEY DID NOT HAVE A FURNITURE DOLLY OR AN APPLIANCE DOLLY EVEN THOUGH THEY KNEW THAT THEY WOULD BE MOVING BOTH. WE HAD TO WAIT ANOTHER 40 MINUTES FOR THE MANAGER TO COME AND BRING A DOLLY, WHICH WAS ONLY A SMALL DOLLY THAT WASN'T MUCH USE AT ALL. THE MOVERS WERE EXTREMELY SLOW AND IT WAS OBVIOUS THAT THEY WEREN'T EXPERIENCED AT MOVING. THEY DAMAGED ALMOST EVERY ITEM THAT THEY MOVED AS WELL AS WALLS, STAIR RAILS, COLUMNS, ETC IN OUR NEW HOUSE. IT WAS AN ABSOLUTE NIGHTMARE. I CALLED THE MANAGER IN THE MIDDLE OF THE MOVE AND TOLD HIM THAT THEY WERE VERY SLOW AND HAD DAMAGED SEVERAL ITEMS.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
CHRISTIE W.
04/2002
1.0
moving companies
+ -1 more
MOVERS WERE LATE. WHEN MEMBER CALLED THE MAN THEY SPOKE TO WAS RUDE AND THREATENING. A POLICE REPORT WAS FILED.
Description of Work: HIRE MOVERS TO GET FURNITURE OUT OF STORAGE
Rating Category
Rating out of 5
professionalism
1.0
Margaret W.
07/2001
3.0
moving companies
+ -1 more
THE ESTIMATE COST AND TIME OF THE MOVE WAS SIGNIFICANTLY WRONG RESULTING IN A FINAL BILL THAT WAS DOUBLE THE ESTIMATE.
Description of Work: PACKED AN MOVED HOUSEHOLD BELONGINGS LOCALLY.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$1,500
GREG D.
11/2000
1.0
moving companies
+ -1 more
HE HUNG UP ON MEMBER AFTER BEING VERY RUDE AND OBNOXIOUS WHEN SHE SIMPLY ASKED HIM HIS RATES
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MULLIGAN MOVERS is currently rated 3.3 overall out of 5.