Muetzel Plumbing, Heating & Cooling

Description of Work: I used Muetzel Plumbing & Heating.

Description of Work: I used MUETZEL PLUMBING AND HEATING

Description of Work: I noticed a leak in our finished basement that has caused water damage on carpet and potentially drywall. When I called, I spoke with Mike and he summed up our problem right over the phone. Just to be safe, Steve stopped by to take a look at it. He gave me an estimate (about $500) to replace the entire line through the basement into our refirgerator, which would have included some challenging work. Upon pulling our refrigerator out, we found the icemaking/water dispensing hose to be leaking and draining through the floor and into the basement. It took Steve about 15 minutes to fix. They were overall, friendly and reponsive. I cannot tell if the price was fair as this was the first time this has happened and I have no other quotes to compare it to. He did give me a $20 discount for using Angie's list. I would definitely call these guys again.

Description of Work: Fixed broken pipe, installed a shut-off, replaced hose bib.

Description of Work: .

Description of Work: I had a backed up basement sewer.Several other companies said the only to do was to replace the entire line at a cost of $10,000 to $20,000.Muetzel said there was very little wrong with my line and to just have it checked out every year.saving me a great deal of money.

Description of Work: We contacted this company for a price quote for installing a gas water heater. We set up an appointment for the 11th of December to meet a representative for an estimate. The appointment went fine. The company made us pay $30.00 for the price of the estimate, which would have later gone towards the cost of the work. However, here it is the 3rd of January, and we have still not received a written estimate from them. My husband has had to call repeatedly just to get one explanation after another as to why we do not have a written estimate yet. They have only given us a verbal estimate of $1300.00. At this point they can take the $30.00 check we wrote to them and rip it up. That is the least they owe us for making us wait so long for their response. I would not recommend this company to anyone.

Description of Work: Able to schedule an appointment within 2 days. Arrived on time and addressed the problem quickly.

Description of Work: My disposal had fallen off, onto the baseboard below. They merely had to reattach it and explained that when it was originally attached 1 1/2 years ago, it had not been thoroghly/correctly attached. A simple repair but on a Saturday and without the repair the entire kitchen sink area was of course of no use. The repair man was very polite, helpful, expert and explained to me why it had fallen off...due to incorrect original installation.

Description of Work: They returned my call within an hour and were able to send someone to work on the problem the same day. (Only one of 4 companies i called that was available to do the work on the weekend.) He worked till dark locating and repairing gas leaks and returned the next morning to complete the work (total of 6 hours). Charged 'emergency' rates since the work was performed on Saturday and Sunday. He was conscientious and professional. But very expensive.

Description of Work: Easy to work with and they provided great service.

Description of Work: Good job

Description of Work: The plumber came and I asked him for an estimate on the installation of a deduct meter as well as for a solution that would give us hot water faster. He was in the basement for quite a while, didn't seem to anxious to give me an estimate other than saying "it's going to be expensive" , gave me a receipt (he also fixed a clogged toilet) that stated he would be sending me an estimate for both the deduct meter as well as for the hot water issue. It's been almost 2 months. I have both called and emailed the company requesting the estimate but have never gotten a response.

Description of Work: Replaced part in toilet.

Description of Work: they never called me back

Description of Work: There was a small amount of water in the basement and we were concerned that the sump pump might not be working. They arrived within an hour of the phone call. They checked everything and did not find any problems. While there they replaced an unrelated valve on a pipe that had been giving us some trouble. We appreciate their quick response and their careful analysis of any potential problems. (In subsequent rainstorms we have had no problems.)

Description of Work: I have a 40 gallon electric hot water heater that was leaking and a main shut off valve that was badly corroded and leaking.Since I had a renter in the home and was preparing it to sell, I was hasty in engaging tradesmen to accopllsh the jobs. Mutzel arrive right on time, had the water heater in the truck and offered to have me decline to have the work done if I was not satisfied with the pricing. They provided one price and would not budge on it. They also did not break it down into labor and materialsd. The city permit was said to cost $75. I don't know if the city inspedted the job following completion. The job was well done but I should have gotten additioanl extimates if I wanted to be sure I was getting the best price. I noted that several earlier write up stated price were high.

Description of Work: Called them at 8 AM. They were here by 9AM. Fixed two leaky sinks and were out by 10 AM. Cost only $149 and were willing to find inexpensive solutions for repair rather than full replacement. Directed me to and honored their Angie's List $20 off coupon. Fantastic service and punctuality, kind to my dog, and worked efficiently and cleanly (wore shoe socks in our house as well).

Description of Work: Installed new water and waste line for clothes washer on first floor of house. Cut hole into exterier wall through bricks and interier wall for clothes dryer vent. The plummer Ryan came at the reported time, worked through lunch and cleaned up after himself. The job took a total of two days from start to finish. Everything works, again the areas that he worked in were left clean and free of excess parts and scraps.

Description of Work: Sean showed up on time, was very courteous and professional. He replaced a long piece of pipe near the water heater that wasn't to code. Also created a natural gas connection outside for future grill hook up. He also pointed out that my fridge ice maker line was cheap plastic that is prone to crack and leak and i might want to look into having that replaced. It was his second visit to my house to do work and i am sure i would use Muetzler again.

Description of Work: Had minor leak and wanted pipes tightened and look for other problems. Representative came as scheduled to give an estimate - job was small so he gave estimate and did work same day. Pleased with representative - was finished in under an hour.

Description of Work: The technician came to the house and replaced a defective sump pump.

Description of Work: Had a small leak in my basement that was of undetermined origin. Mike came out to take a look and was unable to 100% confirm the source, but attempted to narrow it down to one of two possibilities. He could not do the test he wanted to because the main shut-off valve at the street was not working, but he tried. It's up to me to fix that first before he can perform the test. He also helped me figure out which panel electrical switch was for my hot water heater so I could turn it off when I am on vacation. He was great. Very personable. He made my plumbing issues seem like his #1 priority and gave me advice on the options on how to proceed with fixing the leak. The office staff called me 1/2 hour before Mike was to arrive, just like they said they would.

Description of Work: Design and install disposal system for cooler condensation and humidifier runoff.

Description of Work: The garbage disposal was humming but not grinding. When I called Muetzel and explained the problem and that I had used the wrench to manually move the grinders and pushed the reset button the service rep informed me that I had done what she was going to ask me to do. When the service tech arrived, on time, he asked if I had done those 2 things and asked could he try a couple of things. In doing so the unit started smoking and it was decided that a new disposer was needed. We were given an estimate, which I thought was a bit high but we haven't replaced a disposer in 11 years, so we went with the estimate. The units were swapped out with no problems in less than an hour, no muss, no fuss. The warranty was explained and that was that