About us
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.8619 Reviews
Showing 26-50 of 619 reviews
LINDA L.
08/2017
plumbing
 + -1 moreThe initial plumber did not do something correct and a leak developed. They sent someone right out when I called and this plumber was able to correct whatever was causing the leak.
Description of Work: Had a garbage disposal recalled. So had to set up an installation of the one sent as a replacement.
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Yes, I recommend this pro
$125
NANCY M.
08/2017
plumbing
 + -1 moreThey are not the cheapest but they are not the highest priced. They do not work on overtime or commission. They do excellent work. I would recommend them to anyone. We have used them before. The same technician ironically came for this call as well. We have a jet tub in our master bath. It had some leakage and we weren't sure where it was coming from. He found it and fixed it. They give you an estimate upfront so you know what you are getting. He fixed it. The last time they were here, he put in a new kitchen faucet for us and put in a new half bath for us. A new turnoff for the waters. The pipes were getting corroded and that type of thing. They just do good work. I would highly recommend them.
Description of Work: They fixed a leak in our master bath.
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Yes, I recommend this pro
$200
Brenda B.
08/2017
plumbing, drain cleaning
 + 0 moreJohn was extremely professional and he performed the task(s) as efficiently as possible. Plumbing work is never cheap, but I felt that the charge was fair for the amount of work that was involved. I definitely recommend Muetzel plumbing.
Description of Work: Unclogged with major line backup and replaced pipes under kitchen sink that had been leaking.
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Yes, I recommend this pro
THERESA H.
08/2017
drain cleaning
 + -1 moreI would use them again. There was one guy. He was here for about 2 hours. It was a real problem. He was dealing with old cast iron pipes. He cleaned up after himself. He did a good job of cleaning up.
Description of Work: I had a clogged up sink.
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Yes, I recommend this pro
$214
David O.
07/2017
plumbing, water heater repair
 + 0 moreI had a hard time finding someone to come out, Trina at Muetzel was super helpful and kind in working to get someone out to us asap! When John came out he was very professional and again, very nice, he assessed the simple thermocouple issue, told us the cost and fixed it. No fuss no muss! All terrific service and cost. Gave recommendations on preparing to replace our old water Heater - but understood that we need to nurse it along for now. He didn't try to upsell us or pressure us. Muetzel has a life-long customer in me!!
Description of Work: Water Heater quick working.
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Yes, I recommend this pro
$140
greg S.
07/2017
plumbing, home remodeling
 + 0 moreIt went awful...I was very surprised because this company has an " A " rating.I didn't receive the estimate by the end of the day as Mike said I would.I called the next day and he was very rude to me on the phone.He started " Going off " ranting that everybody wants their estimate right away ! Then he stated that I might have it by the end of the week...this was on a Tuesday.Mind you, I was very clear that I needed to move forth with the work right away before he even came.I'm a Doctor here in Columbus and I expect professionalism and courtesy from my staff and I expect the same from any type of business...after all, companies provide a service and they wouldn't exist without paying customers.
Description of Work: I needed some plumbing lines addressed in a bathroom I'm rehabbing .A plumber named " Mike " looked at the job and said he'd have an estimate to me by the end of the day.
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Laura G.
06/2017
plumbing
 + -1 moreThis company pulled a total bait and switch on me. Scheduler told me one thing and tech charged me a much higher price. Do not use them. When scheduling the appointment I was told a $40 charge would apply only if the tech needed to go behind a wall to find my leak and it would be credited if I hired them to completed the repair. I was charged $125 by the technician. I was also informed by the scheduler that most repairs are a flat rate price. I was quoted hourly for my repair and now that I'm checking pricing I'm finding them to be much more expensive than other providers.
Description of Work: Locate and diagnose leak
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$125
Response from Muetzel Plumbing, Heating & Cooling
Leslue S.
06/2017
plumbing
 + -1 moreThe were punctual and wonderful and very professional.
Description of Work: The hot water was not working at a rental property. The water lines were interchanged. The plumber came out and figured out what was wrong. He indicated that I needed a certain part. When it came in he came back and installed it.
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Yes, I recommend this pro
Patricia W.
06/2017
plumbing
 + -1 moreThe repairman came when he said he would. He was very professional. But the fill valves that were put in look very cheap. He charges $120 each or $360 in total for 3 toilets35. I think that was way too expensive for the amount of time that it took and the cheapness of the parts.
Description of Work: They replaced 3 toilet fill valves and flapper in 3 bathrooms
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$360
BONITA B.
05/2017
plumbing
 + -1 moreAll repairs went well. The repairmen were professional and thorough. When upstairs toilet was pulled they determined the subfloor should be replaced due to water damage, so they did not install the new toilet. All other work was completed in a timely manner. I will have them back to install the new toilet once I get the floor repaired.
Description of Work: Fix pipe connection under kitchen sink, replaced drain basket, check garbage disposal, rebuild toilet in basement bathroom, remove toilet to replace with new one in upstairs bathroom, replace leaking connection from wall to toilet.
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Yes, I recommend this pro
$600
Krista H.
05/2017
plumbing, drain pipe
 + 0 moreThey were amazing from start to finish! Showed up on time, worked very hard to avoid digging up the floor (which was quite a feat since the pipe was poorly placed about 100 years ago), and replaced the broken section cleanly with new PVC. Cleaned everything up before they left and were polite and professional throughout. I really can't praise them enough!
Description of Work: They repaired/replaced a very old iron waste water pipe
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Yes, I recommend this pro
$547
Jennifer F.
05/2017
plumbing
 + -1 moreThe plumber was there on time. He reviewed the problem and offered me 2 options. He did a great job and was very professional. I will use them again!
Description of Work: Fixing a clogged toiler
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Yes, I recommend this pro
$82
Richard T.
05/2017
plumbing
 + -1 moreGreat. We have used Muetzel Plumbing for nearly 20 years and have always been pleased.
Description of Work: Two toilets were running off and on and needed maintenance. The shower and tub fixtures had developed a drip that needed to be fixed.
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Yes, I recommend this pro
Matt M.
05/2017
plumbing
 + -1 moreExcellent. Got a very fair estimate on Monday, and the work was completed professionally and cleanly on Wednesday.
Description of Work: Trap behind shower was leaking and needed replaced.
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Yes, I recommend this pro
$430
Hermine W.
05/2017
plumbing, drain cleaning
 + 0 moreJohn persisted without a break until the job was done. He added pipes in the basement and other stuff until the job was completed. This was an emergency call. Shower now runs like a gem.
Description of Work: Emergency with shower backing up and not draining properly. Went in the basement and there were cast iron pipes and brass pipes were corroded and full of crud and were 50 years old and leaking. The electric snake could not penetrate the pipes upstairs due to rust and other stuff. Had to bust up old pipes to re-pipe and that was very time consuming and hard work. John persisted and kept on working until the job was done. Tested shower and there was no back-up. Drain was good and there was no leaks.
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Yes, I recommend this pro
$633
Deb A.
05/2017
heating & air conditioning/hvac, plumbing
 + 0 moreIt went very well. They showed up when they said they would and were able to do our tune up.
Description of Work: Air conditioner tune up.
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Yes, I recommend this pro
Carmen L.
04/2017
plumbing, sewer cleaning, drain cleaning
 + 1 moreJohn-the plumber, called before he arrived and inquired as to what our situation was and he got here as planned. We were thankful for his calm and friendly manner because it is no fun not being able to use the water or restroom in your house all day. John gave us ideas on how to avoid this in the future as well as general plumbing advice for regular maintenance. We needed Mueztel plumbing under "emergency" circumstances and while it's no fun to pay extra for that, it was necessary under our circumstances. John was very kind and gracious which made a difficult day much easier. We will definitely use this business again!!
Description of Work: Unblock sewer
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Yes, I recommend this pro
VIRGINIA C.
04/2017
plumbing
 + -1 moreThe plumber determined that the water shutoff valve in the house did not work properly, so that had to be replaced before the other work was done. Everything was done very well, he was neat and considerate and replaced everything he had to take out of the under sink cabinet. He was pleasant but did not waste our time in chitchat. I was very satisfied with the quality of the work and the fact that everything was left clean and tidy.
Description of Work: Toilet repair and faucet replacement
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Yes, I recommend this pro
Shaun B.
04/2017
plumbing
 + -1 moreService went well. Would hire aging for my plumbing needs.
Description of Work: Kitchen sink needed a new faucet.
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Yes, I recommend this pro
PENG W.
04/2017
plumbing
 + -1 moreOverall, the experience with Muetzel was very positive. I'd like for viewers on Angie's List to dismiss the previous review of an 'F', as it was an unfair assessment. It was a professional and courteous experience (e.g. the technician wore shoe covers to protect the hard wood floors and even provided a clean mat to kneel upon where he performed his work). If our household chooses to have the faucet professionally repaired, I'd very much like to continue work with Muetzel. *Special thank you to John and his apprentice Cody, Shawn, and Melissa with Muetzel.
Description of Work: Per the previous trip (4/6/17), the technician with his apprentice did a very fine job in attempting to find the source of the kitchen sink leak. Albeit not being able to find the source of the leak on (4/6/17), the men spent a great deal of time trying to find the source; they searched the sink/faucet area, dishwasher, and basement area. There was a discounted fee of $20 for the service performed since they spent an hour and a half in the inspection area. Upon arrival of that particular visit, they arrived late only due to an error with the GPS -- I reside in Lewis Center, not Columbus. It is a common problem with folks trying to locate our home. Today's inspection (4/13/17) was also very thorough. The technician found the culprit of the problem and hence, explained how to repair the broken faucet. With a quote given, I am able to decide from three options on how best to repair the broken faucet: 1) customer provides new faucet & Muetzel worker installs it, 2) Muetzel worker buys & installs new faucet w/ sprayer or, 3) Muetzel worker buys & install new faucet w/o sprayer. All three options were given a price range and thoroughly explained by the technician about how the installation would take place.
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Yes, I recommend this pro
$392
Brenda H.
03/2017
plumbing, drain cleaning
 + 0 moreHe investigated until finding the source of the problem. It wasn't apparent at first.
Description of Work: Clear a double sink drain.
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Yes, I recommend this pro
Michael B.
02/2017
plumbing
 + -1 moreI was replacing a shower arm and the drop ear elbow broke off. I opened up drywall behind the shower to access the broken pipe. I called multiple plumbing companies. Many charge a fee just to drive to your house and provide an estimate. Muetzel Plumbing did not charge any service or travel fees. They were able to send somebody over the same day. The plumber was very nice and very professional. The estimate was fair and with an Angie's List coupon the price was very fair. I recommend Muetzel Plumbing and would definitely use them again.
Description of Work: Broken pipe behind shower wall
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Yes, I recommend this pro
$150
Pat H.
11/2016
heating & air conditioning/hvac
 + -1 moreI would highly recommend them. They are neat, polite, and do a great job; I haven't had any issues with the furnace.
Description of Work: They installed a new furnace.
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Yes, I recommend this pro
$7,600
Kim S.
10/2016
appliance repair, plumbing
 + 0 moreThe service rep, Steve, was prompt and called to let us know when he was thirty minutes from our house. Once here, he put on shoe covers before coming in the house. He was very professional the entire time here, answering any questions we had and making sure he had covered everything before leaving. His work was excellent.
Description of Work: We had a shutoff put in so we could still have water go to our backup sump (which is water-powered) when we shut off the water to the rest of the house.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$168
lloyd A.
10/2016
plumbing
 + -1 moreI believe the person sent to do the job was a plumber trainee. He had to go outside several times to make phone calls. I think he had to call the shop for instruction. He made a trip to the hardware store & another to Home Depot. The parts purchased didn't work. So I was forced to go buy a new faucet that he installed. He charged $232.29 to install the faucet & $126.00 for his time other than faucet installation.
Description of Work: Attempted to repair kitchen faucet.
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$358
Contact information
1661 Kenny Rd, Columbus, OH 43212
http://www.centralohioplumbingandheating.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Heating and Air Conditioning,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Fireplaces,
Lawn Irrigation
FAQ
Muetzel Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Muetzel Plumbing, Heating & Cooling accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Muetzel Plumbing, Heating & Cooling does not offer free project estimates.
No, Muetzel Plumbing, Heating & Cooling does not offer eco-friendly accreditations.
No, Muetzel Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Muetzel Plumbing, Heating & Cooling offers emergency services.
Yes, Muetzel Plumbing, Heating & Cooling offers warranties.
Muetzel Plumbing, Heating & Cooling offers the following services: Residential & Commercial Plumbing, Heating & Cooling Services - Repairs; Remodeling & New Construction; Fixture Repair & Replacement; Back Flow Preventer Testing; Sewage Ejector & Sump Pump Installation & Repair; Hot Water, Steam & Radiant Heat Installation & Repair; Furnace & Boiler Installation, Maintenance & Repair; Drain & Downspout Line Jetting, Cleaning, Repair, & Camera Inspections; Hot Water Tanks & Tankless; Gas & Water Line Installation, Inspection & Repair; Maintenance Agreements
Contact information
1661 Kenny Rd, Columbus, OH 43212
http://www.centralohioplumbingandheating.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PM