Mr. Rooter Plumbing of Columbus

My technician Dan Farmer arrived on time, was very knowledgeable, polite, professional and did excellent work. I would highly recommend him and his company. He did excellent work repairing a sink faucet, a toilet, and replacing a shower drain.

My project was done the next day in the day that was promised. I will definitely call this company again soon as I have multiple properties.

I was very satisfied with Mr. Rooter. I love it when I call and get an immediate response. The lady who called was very accommodating and had Josh out to my residence early Sunday morning. I was at ease because I could feel that Josh was very knowledgeable. He assessed the problem, told me what it was and how much it would cost. The cost was fair considering that it was a Sunday and I was very satisfied. I highly recommend Mr. Rooter for your Plumbing needs!

I called Mr. Rooter to flush my pipes. In the process of doing so I was told there was a blockage and I needed to have a camera evaluation of the pipe. Following that exam I was told that the pipe had collapsed and I needed to remove and replace it. The cost of the flush and camera was $963.89. The estimate for the repair of the collapsed pipe was $4811.62. I ultimately had the supposedly collapsed pipe replaced by my contractors plumbers at a lower cost. The pipe was removed and there was absolutely no damage to the pipe nor was it collapsed. The diagnosis made by Mr. Rooter was either incorrect and incompetent, or dishonest. I am now out $4928.09 for a collapsed pipe that did not exist.

Rodney was very professional and immediately fixed the problem. We have used Rodney with Mr. Rooter several times and are never disappointed. We highly recommend contacting Mr. Rooter for any plumbing need.

Good work, timely response. Only negative was the price was very high when compared with other prices.

Sam did an excellent job. Not only did he solve the main issue we were having, but he recommended installing a main disconnect which will help further protect the home. On his way out we identified an additional problem which Sam was able to fix for us. He was pleasant, knew his job and was a thorough professional. Highly recommended!

They made me the get toilet myself so I had to go buy it, shove it in the back seat of my sedan and unload it for them. Then they said it was the wrong size so I had to go return it myself and get another one, and this one was even harder to fit in the back seat of my car. It was heavy and inconvenient and I did not appreciate having to do the legwork for them. They did a good job but the work was expensive.

Quick, friendly, and affordable.

Quick and responsive

The guys were awesome super friendly and got the issue fixed fast! Thanks so much Nathan!!

Quick response and excellent work.

Prompt. Cost was less than what was quoted.

A little expensive

Was quoted $2,200 for the repair. When finished they demanded $6,800 and immediate payment. I feel like it was a complete rip off!

they were professional and friendly. they were also $400 less then the other estimate i got, work was clean and exceptional

Nothing

Plumbers are expensive. These guys are fair and did the job well.

Nice folks and knowledgeable.

A fair price. Easy to work with. Technician very nice and knowledgeable. Highly recommend Mr. Rooter.

Great job

Good job

The tech was extremely polite and explained exactly what he was going to do and what the cost would be up front.

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Will not go by your recommendations anymore. Second time I have and wasn't impressed by either one. Mr. Rooter, the service man gave me an estimate I thought was kind of high but because he said it would take 2 to 3 hours to do I thought the time involve made the price higher. Shortly after starting the work he had a phone call that he was needed somewhere else. After being there less than thirty minutes he said he was almost done and was cleaning up his stuff. Did he not do a proper job or when he gave me the estimate did he inflate the time so I would pay his high price. When I complained he offered me the senior discount which I should have gotten anyway. I will never use them again or hire someone because your company recommends them. Have already told a couple of widowed friends my experience and will keep telling others so they won't get taken advantage of. Just received a phone call from Mark. I appreciate their phone call, their service man was courteous. I just don't understand the time difference.