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McDermott Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 326-350 of 363 reviews

Eric L.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The installation of the replacement sump pump was completed as specified, with no problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McDermott Plumbing
Thank you for the review. If you need anything in the future please let me know. Thanks again!

Joseph F.
08/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McDermott Plumbing
Hello. Thank you for your review. We truly appreciate your feedback!

Deborah M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent company and crew. They found the problem of my leak and replaced the shower pan and all the shower mechanisms. Very good work, they cleaned up after themselves and very happy with the service the professionalism of the staff that did the work. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$608

Response from McDermott Plumbing
Hello. Thank you for your time to write us such a pleasant review. If you need anything in the future please let me know. Thank you

James S.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McDermott Plumbing
Hello. Thank you for your review. If you need anything please let me know.

John B.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: McDermott replaced two toilets in my home with higher efficiency and stronger toilets as I requested. The only issue was how the employee handled a request by my wife to wait in his vehicle (as opposed to staying in the house alone with our kids)while she picked up one of our kids from an appointment (15 minutes). He did not honor the discount coupon ($79) because he had to wait for my wife to get back and was not very flexible in general. While the work was done well at the price I was quoted, I'm disappointed in the way he handled things with my wife. For that reason, we will not recommend McDermott to any friends or neighbors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from McDermott Plumbing
Hello and thank you for the review. I apologize for any miscommunication during the service appointment. We try to limit our appointments to no more than 2 hour arrival time windows as a courtesy to our customers. We do this so our customers are not waiting all day for our arrival. As a result every minute counts during each service appointment. In the future, if we could be told during the scheduling of the appointment that no one would be home during a portion of our 2 hour arrival time window we would have selected a different appointment time. We are more than happy to accommodate any changes and advanced notice is preferred. Thank you again for your response and I will look for ways to implement any changes that are needed.

Joan M.
07/2015
3.0
drain cleaning, plumbing
  + 0 more
Just very expensive
Description of Work: Snaked the toilet $100 extra for off hours...toilet backed up

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$230

Response from McDermott Plumbing
Hello and thank you for the review. However, after reading the review I looked in our system and it does not appear that we were at your home. Was this review meant for this company?

Thomas D.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned out a downspout drain that drains to the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stanley G.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Thy efficiently installed a new outside spigot and new kitchen sink faucet and soap dispenser

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dan D.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Re-did the plumbing beneath my kitchen sink to stop a persistent leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ellen H.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

james G.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Manju K.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Back flow testing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jill O.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Diagnostic appointment to find a leak. Went fine. I thought it would just be the $99 diagnostic appt charge, but it was that + $59 service call charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Sherilynn P.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new water line and cutoff valve for the refrigerator. They did a very good job. They were very helpful in answering all of my questions. They were knowledgeable, efficient, cleaned up afterwards. I am planning on using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

Edward W.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They had to replace a shut off valve under the kitchen sink, but it was not obvious at first that it was the cause of the problem. I also had them change out a vanity faucet, which I had purchased, as well as replace hoses from the washing machine with hoses that had steel wrapped around. I followed the owner around, and he explained everything he was doing. I was very pleased with him, and with the work. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Anita K.
04/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Repaired and replaced the outdoor connection to the sump pump, which had been leaking. They were polite, efficient, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bill M.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Mike installed a shower assembly for our free-standing tub. A part did not fit (the brace for the shower pipe) and he ordered a replacement. Once that came in he was prompt in coming out to install it. |Mike has also installed a toilet and sink in the same bathroom and we found him and his helper courteous, professional, friendly and reliable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kris S.
04/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Everything went well
Description of Work: Replaced the facets in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Richard P.
03/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced a hot water heater. Michael did everything as promised and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kristin D.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHILIP & CAROL B.
03/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I gave this before. Called about water hammer. He and a helper walked through the house, flushed every toilet and said we need to rebuild each of them for $145 each. Did not address washer and sink and other places with hammer sound.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$169

Marsha H.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a leak in our upstairs toilet coming through the ceiling! Michael called back promptly, came on time and fixed the issue. A very fine young man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Robin R.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Mike replaced a shower cartridge and repaired a shower drain leak. They are professional and don't try to upsell the customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Jeff H.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: replaced water line to ice maker reviewed gas line to grill

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
47245
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Basement Waterproofing,
General Remodeling,
Bathtub Restoration,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

McDermott Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

McDermott Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McDermott Plumbing does not offer free project estimates.
No, McDermott Plumbing does not offer eco-friendly accreditations.
No, McDermott Plumbing does not offer a senior discount.
Yes, McDermott Plumbing offers emergency services.
Yes, McDermott Plumbing offers warranties.
McDermott Plumbing offers the following services: Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement
Ask for Details

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day