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McDermott Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 251-275 of 363 reviews

James L.
01/2013
5.0
plumbing
  + -1 more
The project did not start off well due to McDermots missing a 3 hour window (noon to 3pm) and not calling me to say they would be late. I had other appointments scheduled for that evening. Several phone calls later, the plumber arrived about 5:30pm. He was very apologetic about his late arrival and not calling. He was professional and got right to work diagnosing the problem. He found the source of the leak and fixed it properly. After testing, he replaced the pieces of drywall. He did give me a big discount to make up for tardiness and lack of communication earlier in the day. The next day, I "mudded" the drywall joints, sanded and repainted the area of the wall affected. It looks great and no more leaks.
Description of Work: They fixed a leak in the joint of large black sewer plastic pipe which drains the bathrooms and kitchen at the back of the house. A previous plumber had attempted to fix the leak using rubber boots. McDermot Plumbing fixed it the correct way with new pipe. This did involve cutting an access hole thru the dining room wall near the baseboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$225

Duane H.
01/2013
5.0
plumbing
  + -1 more
Service was excellent and was very professional. He was more than happy to go out of his way to help and answer questions I had about additional things I was checking on getting repaired. Great employee and would highly recommend this company to anyone needing plumbing work done quick and correct. I would definitely hire them again and highly recommend them. Great job!
Description of Work: He came out and installed two new washer faucets, installed a new hose faucet and cleared out the ice maker lines on my refrigerator. Also he removed a old rusted gas pipe on my fireplace that I couldn't get loose so I could install a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

timothy W.
01/2013
1.0
plumbing
  + -1 more
If I had a Steelers Terrible Towel I would be waving it right now. That's how terrible McDermott plumbing is.
Description of Work: McDermott plumbing came out to clear a slow drain in tub. I purchased an Angies Deal for $59.00 to clear drain. When they were finished my drain was completely clogged and my tub was filthy. The young man that came out was very nice and tried real hard. He just lacked in experience I believe. The worker was out at my house for almost three hours then he called owner who yelled at him for being there so long. He wanted the worker to just leave even if job was not completed. I called Water Works the next day and they resolved the issue in about 15 minutes. A $59.00 job ended up costing me over $300.00 because Water Works came out the weekend before Christmas. McDermott plumbing is in my opinion should not be on Angies list. When I compared the two companies Water Works is far more professional in apperance and work.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$59

Bonnie W.
01/2013
5.0
plumbing
  + -1 more
It went great. Arrived later than scheduled, but he called to say why. He stayed until the jobs were complete.
Description of Work: I had him reseal a toilet and fix a fixture on another toilet. He checked to make sure resealing the toilet would correct the leak, which it did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RICHARD J A.
01/2013
5.0
drain cleaning, plumbing
  + 0 more
I was very pleased with the service provided. The cost above included some extra services not related to the inital call.
Description of Work: Cleared a drain and installed a new drain plug in my bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

victor R.
01/2013
5.0
plumbing
  + -1 more
Washer was not draining properly - I was impressed that even though it had snowed the day before - he returned my call and apologized for being late in fact offered a discount on services due to the delay. He was able to diagnose the issue and found that the builder did not plumb the drain up to code. He had the parts/pipe on his truck and was able to fix the issue within 2 hours. I was appreciative of the fact that he also put on protectors or shoe covers so as not to track dirt in the house. He honored the Angie List discounts and what would have cost me $250 only cost $180. Overall no problems have been seen since the repair.
Description of Work: Washer drain
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

DONNA K.
01/2013
5.0
plumbing
  + -1 more
The detailed information was furnished in the above area. He crawled under my bedroom floor only available to reach through small trapdoor in bedroom closet.He found the leak and repaired. He also looked at a toilet that needs replaced and suggested how to pick out a new one & he would go pick up and bring to house and also looked at a disposal that had stopped working and advised that it had seized and would need to be replaced. He will be doing these repairs as well for me in the future. I was able to use aNGIE'S LIST 25% discount on my first job and as an Angie's list member, the normal $75 service call was waived. My expectations for this company were certainly exceeded.
Description of Work: Main water line in crawl space burst late on Christmas nite. After calling usual plumber for almost 36 hrs nonstop & gettng no response, I went to Angie's list and selected McDermott from reviews. The waterline had frozen and the repair was done quickly, Mike communicated his time to arrive and was very good about cleaning up behind his work and snowy footprints.He provided information that would save me from additionalr frozen lines and he was genuinely concerned about the state of the non standard waterline into my house. I have engaged him to follow up. He also shoveled snow from my drive/walk prior to starting his work. I told him that I now have a new plumbing service - McDermott!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa K.
12/2012
5.0
plumbing
  + -1 more
The plumbing was successfully reconfigured in a reasonable amount of time and no leaks since. Also got help w/ the faucet set-up.
Description of Work: Reconfigured the plumbing under the kitchen sink. I went from a top mount to an under mount and old plumbing was slightly off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nick G.
12/2012
5.0
plumbing
  + -1 more
Overall experience was great. Mike responded to my urgent request by coming onsite within an hour and was able to rearrange his schedule to get the work done. The gas company wouldn't turn on my heat until this was done so he worked efficiently to get it taken care of. The whole work was done within 5 hours of my initial call and I was able to get my gas on that night.
Description of Work: I had an urgent issue to get some pipes replaced in my new home as I needed work done before the gas company would turn my gas back on. Mike needed to remove a flexible gas line and install an all new solid pipeline. In addition, he performed a full exhaustive test of the lines in my house and let me know where I might have issues down the line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Eric E.
12/2012
5.0
plumbing
  + -1 more
Mike did an incredible job, came out on a Saturday despite his dog having e regency surgery that morning. He fixed my shower on off and temperature control, fixed a leaking pipe in my ceiling and replaced the drain in my shower. I have never dealt with a more professional knowledgable person for house repairs. He was clean did the job right and made sure we understood everything he was doing and why he needed to do it.
Description of Work: Fixed leaking pipe in ceiling Fixed shower drain Fixed shower on/off & temp control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Abbas F.
12/2012
5.0
bathtub refinishing, drain cleaning, remodeling, home remodeling, plumbing
  + 3 more
Great experience overall. Michael contacted me within 48 hours of my purchase a $99-for-2-hours big deal. He took the time to listen to my list of things that I needed done, and we agreed on a date and time for his visit. On the day of the appointment was able to get in touch with him again and was told that he would be running behind schedule. We he arrived, he again took the time to listen to our needs and immediately got to work with care and skill and got everything done within the prepaid 2-hour window, and even took some extra time to discuss future remodeling projects and give us lots of cost saving ideas. I highly recommend Michael and his company and will not hesitate to use them again.
Description of Work: Toilet drain clearing Toilet flange retaining screws replacement Bathtub overflow gasket replacement Stand-in shower gasket replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

BARRY R.
12/2012
5.0
plumbing
  + -1 more
I took advantage of an Angie's List deal and prepaid $99 for two hours of plumbing work. The plumber (don't think I got his name) arrived within the time promised. He was very professional and courteous. My only issue was with the price. $99 for two hours of plumbing work is a great deal. The problem is that it took 3 hours to install the hardware. I ended up paying an additional $185 for the third hour and a pipe he had to go buy. Seemed kind of high for the additional hour. Maybe this is a normal hourly rate for a plumber. This was my first time hiring one so I wasn't sure. I would probably use them again, just would verify the hourly rate.
Description of Work: I wanted new shower hardware (faucet, tub spout, shower head) installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark E.
12/2012
5.0
plumbing
  + -1 more
From my first call to Mike to the completion of the job, this was one of the best experiences we've had with a plumber. I called on a Sunday evening and he came the next afternoon. Mike called to say he was on his way and arrived at the promised time. He fixed the clog quickly (a $59 Angie's List special), but to ensure that the job was thorough he cleaned the drain. He also recommended that a clean-out be installed to make future maintenance easier. We agreed and he did it for about $80 more. Because of the thorough cleaning and the additional work, Mike was at our house for two hours and the total bill was just $144. He waived the service call fee to meet the $59 special and only charged us the additional $80 for the pipe work. Period. Having recently paid a competitor $278 to repair a leaky shower tap in less than a half hour, I was pleasantly surprised at Mike's business sense and work ethic. As the clock ticked past 5:00, he was still careful to clean up the greasy mess (from the clogged drain pipes) and not track any of it anywhere else. After he left, you couldn't tell he had been there, except the kitchen sinks drained.
Description of Work: Our kitchen sink drain was unclogged and cleaned, and a cleanout was installed under the sink to facilitate future maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Brian S.
12/2012
5.0
drain cleaning
  + -1 more
I called on a Monday, and was able to set the service appointment for Wednesday of the same week. On day of call, the office called to let me know when plumber would arrive. He came on time, put on booties over his shoes, and I showed him the sink in the Master bathroom that I wanted cleaned. He cleaned this drain and adjusted the stopper on both this sink and the other one in the same bathroom. He also answered a question I had about a dripping showerhead and told me what would need to be done. Drain was quickly cleaned and he was on his way. Drain is no longer sluggish and is again working well.
Description of Work: I bouht a Big Deal for $59.00 to have a drain cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Karen S.
12/2012
5.0
plumbing
  + -1 more
This service call was fabulous! I purchased one of Angies Big Deals -- 2 hrs of plumbing labor for $99. I had 4 leaking faucets and issues with my gas water tank. Michael McDermott was extremely helpful on the phone when I set up the appointment. He offered to drain my hot water tank at no charge and inspect it. He did that as well as fix all 4 of my leaking faucets within the 2 hours. I expected to owe him for parts for the faucets but when I asked how much I owed him he said 'No Charge' (he was actually here for a bit longer than 2 hours and did not charge me for any extra time)! He gave me a 2 hour window and called me 1/2 hour before he came (within 1/2 hour of window start time). I was extremely pleased with his service and will definitely call him again if I have any plumbing issues! I would highly recommend McDermott Plumbing for service. (A real plus was that he loves dogs! I had my dogs in their kennels and he immediately said it would be fine if they were loose! They loved not having to stay in their kennels for 2 hours!).
Description of Work: I had 4 leaking faucets and issues with my gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie C.
12/2012
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
This plumbing company was the best one I have ever used, and over the years I've tried several in the Columbus area. The scheduled plumber had a conflict, and so the owner himself came to do the work. He was very friendly, courteous, and professional. He discounted the price of the hot water heater substantially because I'm a member of Angie's List, as well as discounting the price of the replacement valve and waiving the service call fee! I was extremely grateful and very impressed with what a considerate man and professional business owner he is.
Description of Work: McDermott installed a new hot water heater in my basement and removed the old one. He noticed the main water valve above the water heater was corroded and leaking, and he replaced that, too. While he was here, I asked him to tighten the toilet in the hall bathroom. He discovered it had not been seated correctly and agreed to stay longer to rebuild the flange, which turned out to be quite a time-consuming project. I thought it would be a quick tightening of some bolts, and I was embarrassed I'd asked when I saw what a big job it was. But he was nice about it and made time in his schedule to stay and do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$571

ALISON T.
12/2012
5.0
plumbing
  + -1 more
Had chosen to use Mcdermott, when went back to Angie's list to look up their number, ironically, a 2 hr Big Deal 2hrs of plumbing had just been listed. I set up my appt for the next day. Chris arrived very punctually and professionally. He performed the services requested, while minimal cost due to our overall plan of bathroom remodeling in this 50yr home. I was quite happy how he did not try to perform any service to increase the cost to me. He understood the request of make the plumbing "functional."
Description of Work: Utilized the 2hrs of plumbing deal for 2 slow bathroom drains, slow toilet drain and new shower diverter placement. The work took a little longer. Exremely pleased with all aspects of the company from phone contact with Mike the owner to, Chris the technician. My biggest concern with this great service/ work ethic, I may never be able to get in touch with them because they will be so busy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

BRIAN W.
11/2012
1.0
plumbing
  + -1 more
Their outgoing voice mail message said that they respond to all calls within one hour. I never heard from the company after I left a voice mail message requesting a service call.
Description of Work: I left a message on the company's voice mail regarding a toilet leaking.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


CORY S.
11/2012
5.0
plumbing
  + -1 more
McDermott's was able to come to my house within a day of me calling them. They were prompt, courteous, and professional. An added bonus was that they waived their service call fee for Angie's List customers, and they also provided a 20% discount (coupon on the Angie's List website). Very happy to find them, and I will definitely use them again, and recommend them to others.
Description of Work: McDermott's repaired a basement shut-off valve that was leaking. They also noticed another valve that was problematic, and replaced it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen G.
11/2012
5.0
plumbing
  + -1 more
I called them to get a 2nd estimate on the job that was needed. Michael gave me a quote over the phone when I described to him what was needed. We were able to set up an appointment for the next day. He was on time and very professional. I will definitely use them again for any plumbing needs.
Description of Work: They replaced 2 tub/shower valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Linda & Steve C.
11/2012
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
Water was seeping through one wall of our basement. We thought a drain to the street sewer must be blocked. We calld McDermott Plumbing after learning about them on Angie's list. They came out the next day and proceeded to snake the drain. They drain could not be opened with the snake and it was determined we had broken pipes. We were apprised of the problem and given a very reasonable cost estimate. We gave the go ahead and even though it was late in the day the two young men worked until the job was completed. My husband inspected the work and found it satisfactory. The problem was solved.
Description of Work: Snaked drain to the street. Replaced drain pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

John N.
10/2012
5.0
plumbing
  + -1 more
Everything was perfect. They are on our list of who we will call back.
Description of Work: We used McDermott Plumbing to fix the water hookup on our refrigerator because we just moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

emily M.
08/2012
5.0
plumbing
  + -1 more
Overall i was very satisfied the plumber that czme out was nezt and very plesant and got the problems fixed quickly. Like the other reviewers said here he wore covers over his shoes which I like because i once had a worker in my home and tracked mess all over the carpet! These guys were on time and real pros and I would and have reccomended them.
Description of Work: My toilet was acting up and it was getting pretty clogged. I called McDermott plumbing to fix the problem and he came the same day and within 10 minutes of him being here it was fixed! I also had him check my kitchen faucet while he was here and he fixed a small drip we had and didnt even charge me for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim M.
04/2012
5.0
drain cleaning, plumbing
  + 0 more
My kitchen sink was running slow and I contacted McDermott Plumbing. The owner and his colleague's were very well spoken and I decided to go with them because they took time out of their schedule's to come out to my house on the weekend to fix my problem. When they arrived at the house they were very clean and very eager to help solve our family's problem. We would have waited to have them come out on Monday but we were having family come over and we were desperate and they were more than eager to come help to help our family's enjoy the weekend. We called a few other companies before McDermott Plumbing and they charged an arm and a leg to have their workers come out and service the sink. With McDermott Plumbing they did not charge us a service call to come out. I highly recommend them for any plumbing job to anyone!!!!
Description of Work: I called McDermott plumbing and scheduled them to come out at 10am and gave us a 30 minute call ahead. The kitchen drain had an issue and McDermott Plumbing found the issue and fixed it and then gave us a 30 day warrenty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michael M.
04/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They showed up on time and even would wear shoe covers every time they came into my home. They were very professional and helpful in fixing my sewer drain issue. From the first phone call to the end of the job they were excellent. They also were upfront with the cost to fix the problem and (unlike plumbers I have used in the past) they had no extra charges at the end of the job. I am extremely happy with the service they provided and the ability to clean the sewer drain at a competitive price and do so in such a professional manner. Thanks, Mcdermott Plumbing (A+)
Description of Work: We had a main drain clogged up and dumping sewage into our basement. Mcdermott Plumbing came out and snaked the main drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
47245
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Basement Waterproofing,
General Remodeling,
Bathtub Restoration,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

McDermott Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

McDermott Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McDermott Plumbing does not offer free project estimates.
No, McDermott Plumbing does not offer eco-friendly accreditations.
No, McDermott Plumbing does not offer a senior discount.
Yes, McDermott Plumbing offers emergency services.
Yes, McDermott Plumbing offers warranties.
McDermott Plumbing offers the following services: Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement
Ask for Details

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day