Mission Statement
“Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford.
Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future.
To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members.
Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.
With the recent melted snow and hours of rain, my sump pump was going out and if it could not be replaced, it would have flooded my basement. I called McDermott Plumbing at 7:30am on Saturday and he worked me in on a very busy night and day for plumbers to replace my sump pump and flow switch by 10:30am. McDermott Plumbing has a 24 hour service and I wish I had logged onto Angie's List earlier found Michael and got a full night's sleep!
Description of Work: My sump pump was going out and Michael McDermott replaced the sump pump and flow switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$537
JIM AND JULIE H.
03/2015
5.0
plumbing
+ -1 more
We were afraid a toilet was shifting and possibly leaking to the floor below. Mike checked the toilet and discovered that it had never been tightened in its mounts. Confirmed that there had been no leaking and ordered a new latch which he installed the next week. Service was friendly and professional. We now have a new plumber!
Description of Work: Check a toilet for a leak, remounted the toilet and replaced a broken latch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joseph G.
02/2015
5.0
plumbing
+ -1 more
They did a great job by fixing the problem. He was outstanding and experienced.
Description of Work: I used MC Dermott for plumbing services. I had a line which had put a water leak at my basement. He repaired it and put an outside plumbing for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$260.75
Jonathan P.
02/2015
5.0
plumbing
+ -1 more
Polite, on time, helpful, thorough. No complaints.
Description of Work: Fixed a pipe that had busted open in the freezing cold
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$179
Richard A.
02/2015
5.0
plumbing
+ -1 more
Mike consulted the Bosch dishwasher manual which I set out for him so that he could see how the manufacturer recommended that the brackets be screwed into the side cabinetry surrounding the dishwasher. He and Chris removed the brackets from the top of the dishwasher housing and re-attached them to the sides, as Bosch recommended, and then they secured the brackets to the wood cabinetry. Mike and Chris performed this repair efficiently and precisely. I appreciate that Mike accepted this small job, which EIGHT Angie's List plumbing companies and handymen told me they would not do, saying that repositioning the brackets was an installation issue rather than a plumbing issue and that I needed to call the original installers in order to have this repair done. Mike, however, wanted to be of service and said that he would do the repair for me. I also appreciated how careful the two men were in their work: putting on plastic foot coverings upon entering the house, spreading a protective mat on the kitchen floor, keeping the dishwasher secure as they rebracketed it, etc. Mike is a professional and knowledgeable man whom we intend to hire again this summer to install new toilets in our bathrooms. He was well-spoken, courteous, and punctual.
Description of Work: Mike McDermott and his assistant Chris reinstalled the safety brackets on our 4-year-old Bosch dishwasher. The brackets had originally been screwed into the wood base of our old laminate countertop, but when a stone countertop was installed in 2012, the screws on the brackets kept working their way loose from the stone, and the dishwasher would pitch forward slightly when opened. I later discovered, upon consulting the Bosch user manual, that the company recommends not installing the safety brackets into the overhang of a stone countertop -- something which neither I nor the countertop installers were aware of back in 2012.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Carla E.
02/2015
5.0
plumbing
+ -1 more
I called on Wednesday afternoon about 3:00, and my call was returned before 5:00. I got an appointment for Friday afternoon. On Friday afternoon, Mike and Chris called to ask if they could come a little earlier. It only took a few minutes to fix the leak under the sink, so the only charge was for the house call. Mike was pleasant and efficient.
Description of Work: Stopped a leak under the kitchen sink. Checked to see if toilet needed new float assembly--it didn't.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Hannah W.
02/2015
5.0
remodeling, home remodeling, plumbing
+ 1 more
McDermott Plumbing is great. They seem to have high standards -- we were very satisfied with the work and walk-through.
Description of Work: Comprehensive plumbing inspection and flush, plus re-caulked shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Doug B.
01/2015
5.0
plumbing
+ -1 more
Service was performed promptly and done well. I would recommend and/or do business with again.
Description of Work: Did a full inspection of the plumbing and did some replacement work on a leaky tub/shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mary H.
01/2015
5.0
plumbing
+ -1 more
Great work. Very knowledgable. Ended up having to replace the expansion tank too but it did not delay installation. He ran out to get the tank and came back right away. He cleaned up after he completed the work and took the old tank with him, as requested. He also placed plastic down on floor in house to protect new wood floors. Chris was supposed to send me an invoice or receipt or something like that after the installation but I haven't received it yet. I will probably call him for the documents so I have them for my records ... He was great and highly recommended.
Description of Work: Replaced hot water tank. Cost $900 or so to replace the tank and expansion tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AMY K.
12/2014
5.0
plumbing
+ -1 more
Mike was great - easy to schedule, worked quickly and didn't try to do anything that I didn't need. I felt like I could trust him- he only charged me for a service call since it was a fairly quick job, even though he had quoted me slightly higher on the phone. He cleaned up and everything worked correctly for the first time in years! I will use him as my plumber of choice from now on!
Description of Work: Removed a water filtration system that was leaking and wasn't working and reconnected our refrigerator water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Rebeccah V.
12/2014
5.0
gas leak repair, plumbing
+ 0 more
Mike was great. He was friendly, knowledgeable, and efficient. We will call him again for future plumbing problems.
Description of Work: We had a gas leak, and Mike came out on a Sunday to do an emergency job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$358
Judith R.
12/2014
5.0
plumbing
+ -1 more
This was the second time I had used Mikes services. He and his asdistant explained in detail what they were doing and why they were doing it, and what it would and would not accomplish. He is very professional and I highly recommend him. Honest straightforward guy.
Description of Work: Fixed leak due to washing machine overflow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
TARA S.
11/2014
5.0
plumbing
+ -1 more
Mike and his co-worker were extremely professional, helpful and did a wonderful job! We had to leave a message when we first called to schedule, but he called back in a timely manner and scheduled the appointment for the next week. We waited for a few days for the services but that was ok, as he had such good reviews on the list we were willing to wait. We will definately call again whenever we need a plumber. We are extremely pleased with the whole process and happy with the work!
Description of Work: Repaired a shut-off valve and installed toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Andy F.
11/2014
5.0
remodeling, home remodeling, plumbing
+ 1 more
Michael and his coworker were on time and very professional. They did everything expected in a timely fashion.All of their work is of the highest quality and if I ever need any plumbing in the future I will hire McDermott Plumbing with no hesitation and I recommend you do the same.
Description of Work: Replaced pipes in crawlspace.Removed and replaced bathtub faucet and pipe. Repaired kitchen sink plumbing and various other tweaks here and there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$895
Carol M.
11/2014
5.0
plumbing
+ -1 more
Great service. They were professional, cleaned up after themselves and everything looks and works perfectly. I would definitely hire them for future needs.
Description of Work: Installed 3 shut off valves, kitchen faucet and garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Philana H.
11/2014
5.0
bathtub refinishing, drain cleaning, plumbing
+ 1 more
We happened to use Michael the first time by chance and were very pleased that he was on time, courteous, professional, and personable. We needed to get our tub fixed, and although Michael could not service us for 4 days due to his busy schedule, we waited for him! He remembered us from before and went right to work on our tub. Not only did he fix the tub, but he checked our leaky and slow-filling toilet and put in a new fill valve. Michael went the extra mile and he was worth the wait, knowing that we would get quality work done with a great attitude! His no-nonsense receipt reflected our problem, the repairs completed, and the price. He is a fantastic plumber and a great person! I will use McDermott Plumbing anytime I have a plumbing issue and I recommend that you do too!!
Description of Work: I called because my tub drain was completely blocked (not clogged) due to a broken drain fixture. Not only did he fix my tub drain in a short amount of time, he also checked my leaky and slow-filling toilet and put in a new fill valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Marilyn F.
10/2014
5.0
water heater repair
+ -1 more
The service went well, and they showed up on time. We didn't have any issues come up.
Description of Work: They installed a new water heater for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patty D.
10/2014
5.0
plumbing
+ -1 more
I needed a repair done in my rental property master shower. I sent a message to McDermott Plumbing via Angie's List and received very quick response. A mutually convenient time was set for them to meet my tenant a few days later. I received a call as soon as the work was finished, and an invoice was immediately emailed to me as requested (and a 25% Angie's List discount was applied bringing my total to $155). I was impressed with the responsiveness and professionalism of Michael McDermott, and would use McDermott Plumbing again without hesitation.
Description of Work: New cartridge was installed in master shower, including new seats and springs. Water was pressurized and shower valve along with all fittings, seals and gaskets were checked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Gretchen W.
10/2014
5.0
drain cleaning, plumbing
+ 0 more
Very well. Extremely friendly and professional. Knowledgeable. Also easy to schedule. Answered phone right away and worked with me on timing.
Description of Work: Fixed leaks, snaked drain, installed vessel bowl and faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael C.
10/2014
5.0
plumbing
+ -1 more
We had new granite installed and decided to have our faucets and old pipes changed. It went great from start to finish. Thank you
Description of Work: Repaired faucets and pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Thomas S.
10/2014
5.0
plumbing
+ -1 more
McDermott plumbing was very fast and efficient. Michael was a pleasure to work with and got everything fixed very quickly. I'm sure I will use them again in the future!
Description of Work: McDermott plumbing fixed two of our leaky toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JENNIFER G.
09/2014
5.0
drain cleaning, plumbing
+ 0 more
I have used McDermott Plumbing several times and would call no other plumber. Michael McDermott is a perfectionist, a consummate professional who takes great pride in the quality of his work, attention to detail and homeowner satisfaction. Amidst providers across a variety of disciplines who are simply punching the clock, Michael has distinguished himself and differentiated his business by delivering genuine value to his customers and service that is second to none. HE TOTALLY GETS IT!!! Hands down, I would recommend Michael McDermott/McDermott Plumbing to anyone with any kind of a plumbing need.
Description of Work: Full fixture drain cleaning to remove tree roots, debris from storm sewer/down spouts and allow water flow to street; also minor sink, tub fixture repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Patrick K.
09/2014
5.0
plumbing
+ -1 more
Pretty much couldn't be happier with a company, given the circumstances I was dealing with. Basically I had a main water line busted causing a ton of water to be continuously pumping (~gallon an minute). I first called Water Works. Without going too much into detail here, they completely dropped the ball. They never showed up and wasted a full day of my time when I could have been working with people who can do their jobs. So after realizing Water Works was incompetent, I called Michael at McDermott Plumbing (and one other company). Michael came out immediately after I called, upon hearing my emergency situation and a competitor failing. He immediately diagnosed the problem when he arrived, and quoted me a very good price to do the work. And most importantly, that his crew could be out the next morning (Saturday of Labor Day weekend no less). They arrived on time, did the work, and fixed the problem. I was so happy that I tried to pay Michael a little bit more given that all of this happened within 24 hrs of my first call to him, and he kindly declined saying the price he quoted was more than enough. Suffice it to say, the next time I have a plumbing issue, he's my first call. I just hope it's something minor next time... :)
Description of Work: Dug and replaced a busted main water line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,245
Sandy H.
09/2014
5.0
drain cleaning, plumbing
+ 0 more
We recommend this company. Mike is friendly and very respectful of the home-he worked hard to clean up any mess he made, wore shoe covers too. We used a 25% off coupon from their Angie's List site- it can be used towards one service, not the total cost. We will be calling them back for any future plumbing needs.
Description of Work: Second time we used this company. January 2013, we had them repair a sink and also install shut off valves under two bathroom sinks--all went well, great quality work. Then we came home in the evening Labor Day weekend to find a clogged toilet and tub in the hall bathroom. Called McDermott and Mike answered right away. He was willing to come that evening but said we would have half the service fee if we could wait until morning, which we decided to do. Mike came the next morning and took a good long time to assess the situation-the clog had created a leak into the crawl space under the bathroom-and got to work clearing the drain blockage. Took a while but he was able to clear things up and made sure all was well with no leaks remaining, too. He is knowledgeable and good at communicating with the customer so we understood the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Mason P.
08/2014
5.0
plumbing
+ -1 more
Our 12 year old kitchen faucet sprang a leak in the pull-out hose. I ordered a replacement hose through a dealer that Michael determined was not compatible with my faucet (trip #1). He then consulted with dealer to order another replacement hose which also was not compatible (trip #2). Michael came prepared with a new faucet very similar to our old faucet so he could get our kitchen faucet operating just in time for a bridge party the next morning. I am unhappy with the dealer, Delta faucets, but very happy with the tenacity of Michael who twice worked into the evening to solve our problem. Michael, an OSU grad, is an exceptional person masquerading as a plumber. He will be the most courteous and tenacious plumber you ever met.
Description of Work: Replaced kitchen faucet after determining that replacement parts for old faucet not available.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Basement Waterproofing,
General Remodeling,
Bathtub Restoration,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
McDermott Plumbing is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
McDermott Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McDermott Plumbing does not offer free project estimates.
No, McDermott Plumbing does not offer eco-friendly accreditations.
No, McDermott Plumbing does not offer a senior discount.