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McDermott Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 363 reviews

Marsha M.
10/2015
5.0
plumbing
  + -1 more
We were fortunate enough to have the owner come out and do the work for us. Michael Mcdermott was extremely professional, punctual and knows his trade. I felt really comfortable and safe with him in the house, as I am really nervous around strangers. We will most definitely use this company again!
Description of Work: Install new toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from McDermott Plumbing
Hello and thank you for your review. If you need anything in the future please let me know!

Bryan P.
10/2015
5.0
plumbing, water heater repair
  + 0 more
Michael performed the work promptly as expected. In addition, he was able to answer my questions to my satisfaction. I would hire Michael again for any plumbing need.
Description of Work: Hot water heater flush, inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from McDermott Plumbing
Thank you for your review. We truly appreciate your business!

LQuentus T.
10/2015
4.0
drain cleaning, plumbing
  + 0 more
I bought a big deal for this service. I thought it was fine and I thought he was a good service provider. There is one that has kind of reverted back. It was fine when they came out and kind of tuned them up, but there is one that is not working as well anymore. They were very punctual and professional people. I did not have any issues there. It is just one of the units they serviced is not working optimally. I paid more than the price of the big deal because when they came out they asked if we needed anything else and what they did was unclog a slow drain for us. I want to say we paid $50 more than that. I actually thought for doing kind of a toilet tune up that the price was a little aggressive. I also don't think their tune up was a long term fix. I think it was the owner who came out and he was prompt and very courteous. He seemed like a good guy. I would not have any hesitation about working with him again.
Description of Work: They came and serviced all the toilets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from McDermott Plumbing
Thank you for such a detailed review. If there is anything you need please call, email or text. Thank you!

Nathan S.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
Awesome. Quick, professional.
Description of Work: Unclogged toilet. Toddler flushed something down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDermott Plumbing
Thank you for your time in writing a review!

COLIN B.
10/2015
5.0
plumbing
  + -1 more
Michael was punctual and professional. He did a great job rapidly locating the problem, tearing into the wall and repairing the pipe. He also did a great job cleaning up after his work. He even recommended a great guy to repair the wall
Description of Work: located leaking pipe and repaired it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from McDermott Plumbing
Thank you for the review!

ALICIA M.
09/2015
5.0
plumbing
  + -1 more
Very professional and efficient repair.
Description of Work: Replace dripping frost free faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from McDermott Plumbing
Thank you for the time to write us a review!

Susan W.
09/2015
5.0
plumbing
  + -1 more
I paid Angie's List the price of $79 for the bas call for McDermott Plumbing to fix a serious leak under my kitchen sink. When I called McDermott, they could not have been nicer, but could not get to me until Thursday of the following week. The gentleman referred me back to Angie's List, explaining they would be able to arrange a refund and hopefully find someone else to help me quickly. Very professional, very nice. So that is what I did. Usually, it is a good sign when a company is very busy. I wouldn't mind trying them again!
Description of Work: Nothing

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

$79

Response from McDermott Plumbing
Hello and thank you for the review. I apologize again for not being able to get you on the schedule quickly. However, if you need anything in the future please let me know! Thank you

Zeytavia V.
09/2015
5.0
plumbing
  + -1 more
Michael McDermott, the owner, was friendly and carried himself in a very professional and personable manner. He was on time within the arrival window he gave me, and he promptly returned all calls. Not once did I have to worry or hunt him down in order to use the Big Deal coupon he was offering to the public -- this was a pleasant surprise, as I've had trouble with contractors who offer these coupons. What a great plumber!
Description of Work: Inspecting my master bedroom showers for problems as well as performed services on my kitchen sink's worn out water filter and under-the-counter soap dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from McDermott Plumbing
Thank you for such a pleasant review! Let me know if you need anything in the future.

Doreen S.
09/2015
5.0
plumbing
  + -1 more
I was so impressed with the professionalism, cleanliness, promptness and follow up. I believe I have found a plummer for life.
Description of Work: Installed a toilet and investigated for a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from McDermott Plumbing
Hello! thank you for your time to write such a nice review. We truly appreciate your business!

Patricia S.
09/2015
5.0
plumbing
  + -1 more
I contacted McDermott Plumbing as I was having a problem with the toilet in my downstairs half bath leaking onto the floor in my basement. I received a response within 24 hours and 24 hours later Michael McDermott came and fixed the leak. The entire problem was resolved in less than an hour. I found that he was very cordial and professional and "Yes" I would definitely use them again.
Description of Work: Replaced current toilet wax gasket and emergency shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Response from McDermott Plumbing
Thank you for your review. We truly appreciate you time in writing a review for us!

Virginia R.
08/2015
5.0
plumbing
  + -1 more
He showed up on time, did the work. One toilet still ran after he left. I called back and he agreed to come back a few days later. He did and I have had no problem since then. A good experience. I will use them again.
Description of Work: Fixed 3 toilets that were running

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from McDermott Plumbing
Thank you for your time in writing us a review. We truly appreciate your business!

Harry L.
08/2015
5.0
plumbing
  + -1 more
A little pricey but fine. I've worked with McDermott before. They are skilled and know the trade.
Description of Work: The connection from the dishwasher to the garbage disposal and drain was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from McDermott Plumbing
Thank you for your time to write us a review. We truly appreciate your feedback!

Sue H.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
My garbage disposal quit working. They came out, looked at it, thought that it actually wasn't broken, but was just jammed. Once they used the hex wrench and loosened it, it worked great. He, I think, felt bad that I had spent $79 on an Angie's List deal, so he gave me a hex wrench, showed me how to use it, explained to me how to determine a clog in the drain, and then asked if there was anything else I needed to have looked at! I was thrilled. It took him 10 minutes but he took the extra time to explain the disposal to me. It was an easy service call for him but he was thorough.
Description of Work: They fixed my garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from McDermott Plumbing
Thank you for the review. We truly appreciate your time in writing a detailed review!

Robert T.
07/2015
5.0
plumbing
  + -1 more
Very much appreciated his honesty about what could and could not be done about the sink and washer problems. Asked him to replace the outdoor faucet, which he took care of right away. We will definitely call this company again and would recommend them to anyone.
Description of Work: Checked leaking washer connections and a kitchen sink leak; replaced outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from McDermott Plumbing
Hello and thank you for the review. We truly appreciate your business!

JOE & JANET C.
07/2015
2.0
plumbing
  + -1 more
I was not pleased with them. They were expensive. The price of $425 is too much to replace a wax ring.
Description of Work: They fixed the toilet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$425

Response from McDermott Plumbing
Hello. I would first like to thank you for your review. I do apologize for any confusion in regards to the work performed. I read the review and compared your summary of the work performed with the invoice. I would agree that $425 for a toilet reset would be excessive in all regards. However, I see that our technician did replace a wax ring but far more work was completed including snaking the drain and replacing the flange that was rotten away. I understand that expenses that are not planned and budgeted for are tough to deal with but if their is anything that I can do to help in the future please let me know. Thank you

Brenda G.
07/2015
5.0
gas leak repair, plumbing, water heater repair
  + 1 more
Great! The staff arrived on time, explained what they were going to do and set to work. They identified that the cut off valve was on the wrong side (which we had also noticed but the previous owner and HOA swore was correct) and quoted a price of $75 to fix the issue. They also noted that the code for the gas line had changed since 1988 and they quoted a price to repair that as well. They complete all the work within 3 hours and cleaned up after themselves.
Description of Work: Installed hot water tank, refreshed gas line, installed cut of valve correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from McDermott Plumbing
Hello. Thank you for your review. If you need anything in the future please let me know.

Michael B.
07/2015
5.0
remodeling, home remodeling, plumbing, sewer cleaning
  + 2 more
We called 20 plumbers on Angie's list and nobody except these guys and another plumber followed through with an estimate and service call; McDermott has a very clear and detailed estimate, and they were consistent in returning phone calls and answering questions. If it weren't for them, we'd probably have canceled our subscription. They were professional, considerate of our 3-yr old's potty needs and nap-time, arrived on time, cleaned their mess, were fairly priced and did good work. Highly recommend them!
Description of Work: Repair and replace sewer plumbing for two full bathrooms. Replaced tub and shower valve and installed new toilet. Sewer camera and inspection. Customer provided bathroom toilet, fixtures and valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from McDermott Plumbing
Hello. It was a pleasure working with you and thank you for your review.

MARY P.
07/2015
5.0
plumbing
  + -1 more
arrived within time frame window. did work fast and accurately. gave discount angies's list and deducted house call from total bill. I would hire him for any other plumbing needs in the future.
Description of Work: installed new shower faucet and hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Herbert M.
06/2015
4.0
plumbing
  + -1 more
I bought a big deal for this service and it went okay. I ended paying about an additional $100 above the price of the big deal. He was not lousy, but he was not an A. I had to reschedule about three times, but that was my fault, not his. Had a little problems connecting getting back together on the phone, what have you, but he was responsive.
Description of Work: I used McDermott for plumbing. I wanted him to fix the outside faucet, but he could not fix it so he ended up replacing it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald L.
05/2015
5.0
plumbing, water heater repair
  + 0 more
McDermott told her they did not recommend trying to fix a 9 year old WH so my wife's sister agreed to have a new on installed. He put in a new gas water heater with electronic ignition, vent blower, etc. It is a 50 gallon unit but at the same price as a 40 gallon. I was not at her home when McDermott did the service and was concerned about what appeared to be a high cost to replace the unit. I called McDermott to question the cost and Mike was nice enough to call me back on a Saturday morning to explain that it cost $1,800 because the original unit was electric (and did not have a gas vent) and the failed unit was a gas version that had a special vent installed out the front of the home due to the conversion to gas. Other than going back to electric he said their only choice was to replace it with a gas WH with blower, etc. Mike also fixed some vent and other issues. Overall I am satisfied with the cost explanation and appreciate Mike getting to me over a weekend.
Description of Work: My wife's sister is a widow and her Water heater went out. She asked us for plumber recommendations. I consulted Angie's List and based on reviews / ratings, recommended she call McDermott Plumbing. They came out to troubleshoot the problem and ended up replacing the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Rose C.
05/2015
5.0
plumbing
  + -1 more
He reviewed the work I asked to be done before starting the tasks. He worked steadily and completed the work in a timely manner. Following completion, he reviewed what he had done with me and reviewed his charges with me. He emailed me the completed report of work done on the same day. Having it in electronic form facilitated getting this report to my realtor. I was very pleased with this approach. He was knowledgeable, efficient and professional. I would hire this provider again,
Description of Work: The provider addressed the 3 items requested by our buyer: (1) re-set a slightly loose toilet (2) repaired two tub & shower valves (replaced both).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

Richard H.
05/2015
5.0
plumbing
  + -1 more
I called McDermott Plumbing to look into a problem with a wall next to a shower. The wall has consistently been damp, although the shower hadn't been used for a while. I was concerned that there might be a slow leak. The appointment was scheduled in a reasonable amount of time (a week or so in advance), and Michael arrived on time. After inspecting the wall, and discussing possible causes of the problem, we concluded that it was unlikely to be a leak from the plumbing behind the wall. Michael pointed out several reasons for that conclusion, and we agreed to not proceed with that repair until/unless something changed. However, the night before the appointment another plumbing issue occurred -- a leak in the water supply feeding the icemaker in the kitchen. Michael inspected the problem, suggested a good solution (replacing the old copper tubing with a flexible supply line, and replacing the ancient turn-off valve. He had the parts in his truck, and completed the work quickly. Michael was prompt, professional, friendly, and pleasant to work with, and had not complaints about the unexpected change in the nature of the work I asked him to do.
Description of Work: Residential plumbing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Paula G.
04/2015
5.0
plumbing
  + -1 more
It went well. Mike took the time to explain new codes to me about the faucets I was not aware of. They were really good tolerating my Cocker Spaniel trying to help! Dog lovers!!
Description of Work: Unplugged bathtub drain that was really plugged about half way down the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

CRYSTAL N.
04/2015
2.0
plumbing
  + -1 more
never even got the chance to have the providerII was going to purchase a big deal but wanted to know when they were scheduling out to. I had a issue that wasn't pressing but something I wanted completed in the next 10 days. I called at 9ish in the am I was told I would get a phone call back shortly. At 1 pm, still not hearing from them,I called back and was told that because of todays rain (which didn't start until 11am) they were really backed up and were booking three weeks out. I called another angies list service provider and they were able to schedule me 5 days from now which was fine but was told if I would have called before the rain came today they would have been out here tomorrow! If they could just have been prompt in their phone call return as promised I wouldn't be as frustrated and inconvenienced as I am now.
Description of Work: I never even had the chance to have the provider help me due to unresponsiveness.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$59

victor R.
03/2015
5.0
basement waterproofing, drain cleaning, plumbing, sewer cleaning, water heater repair, wells
  + 4 more
it went very well - he was on time, they removed the old heater, found out that the drain was clogged and snaked the drain so the old heater could be drained and due to a broken valve to the water heater replaced that. The original cost for the heater was 850.00 and the additional expenses were related to the snaking and cleaning out of the drain and the new valve. They also cleaned up the the area that they worked on.
Description of Work: Mike and his helper put in a hot water heater - he fixed a shut off valve to the heater and also snaked out the drain in the basement that was clogged and didnt allow the old heater to drain into. Learned that the drain didnt go to the sump pump but rather went to my main sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
47245
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Basement Waterproofing,
General Remodeling,
Bathtub Restoration,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

McDermott Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

McDermott Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McDermott Plumbing does not offer free project estimates.
No, McDermott Plumbing does not offer eco-friendly accreditations.
No, McDermott Plumbing does not offer a senior discount.
Yes, McDermott Plumbing offers emergency services.
Yes, McDermott Plumbing offers warranties.
McDermott Plumbing offers the following services: Residential & commercial plumbing. Backflow Device Repairs, Replacements, & Installations. Plumbing Diagnostics, Leak Detection & Repairs, Water Heater Repairs & Replacement, Tankless Water Heaters, Drain Cleaning, Garbage Disposals, Sump Pumps, Outside Faucets, Faucet & Toilet Repairs & Replacement
Ask for Details

Contact information

2804 N High St Ste 82271, Columbus, OH 43202

mcdermottplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day