Master Clean Inc

THEY DID GOOD WORK. THEY WERE ON TIME AND VERY COURTEOUS. THEY GAVE ME HINTS ON HOW TO MAINTAIN THE CARPET SO I CAN GET THE LONGEST WEAR OUT OF IT.

I GOT A COUPON TO USE THIS COMPANY. HIS QUALITY WAS EXCELLENT IN EVERY WAY. I HAVE ASKED FOR THE TECH'S NAME SO I CAN GET HIM BACK IN THE FUTURE. THE GUY WAS REALLY NICE AND I FELT SAFE WITH HAVING HIM IN MY HOUSE.

THEY WERE VERY PLEASANT AND PERSONABLE. THEY TOOK EXTRA EFFORT TO GET SOME PROBLEM AREAS CLEAN. THEY WERE VERY PUNCTUAL. THEY WERE EFFICIENT HOW THEY HANDLED EVERYTHING. I WOULD RECOMMEND THEM.

THEY WERE VERY NICE. I WOULD NOT HESITATE TO USE AGAIN.

I FELT THEY COULD HAVE CHARGED LESS SINCE THERE WAS NO FURNITURE TO CLEAN AROUND OR MOVE.

MY CARPET IS BERBER AND HAD VERY BAD TRAFFIC AREA DIRT. THEY WERE QUICK, AND THE CARPETS LOOKED GREAT.

ARRIVED ON TIME - GAVE ME A TWO HOUR WINDOW. VERY PROFESSIONAL AND POLITE.

THEY WANTED TO CHARGE US FOR A ROOM TO DO THE STAIRS SO I TOLD THEM NOT TO DO THEM. THIS DIDN'T SEEM TO SIT WELL WITH THEM BUT THEY DID THE ROOMS THEY WERE SUPPOSED TO DO RESPECTABLY. HOWEVER, AFTER THEY HAD LEFT, WE FOUND A LAMP NOT PLUGGED BACK IN & SOME OF OUR FURNITURE THAT HAS WOOD LEGS DID NOT HAVE PLASTIC PUT BETWEEN THE LEG & THE CARPET. THEY DID GIVE US OUR FREE ''ROOM'' OF TEFLON PROTECTION THROUGH OUR HIGH TRAFFIC AREA AFTER CONSULTING WITH MY WIFE. SHOULD WE BE CHARGED A ROOM FOR DOING THE STAIRS WHEN WE ARE HAVING THE WHOLE HOUSE DONE? TECHNICALLY, YES. MAYBE OFFERING TO DO BOTH SETS OF STAIRS FOR ONE ROOM PRICE WOULD HAVE BEEN ACCEPTABLE TO BOTH OF US. WE'VE USED THIS COMPANY BEFORE BUT THIS CREW WAS NOT ONE OF THE FRIENDLIER CREWS WE HAVE HAD. WE ASKED ABOUT PRICES FOR ADDITIONAL ROOMS OF TEFLON PROTECTOR AND WE WERE QUOTED THE $20/ROOM, NORMAL RATE. WE DECLINED. (FOR THE SECOND JOB, STEVE & DAMON WERE OUR SERVICE PEOPLE. THEY WERE PROMPT, FRIENDLY AND QUICK TO FINISH.)

I THOUGHT THEY WERE VERY CONSIDERATE.

5 AREAS CLEANED AND PROTECTED. VERY GOOD, VERY SATISFIED

I HAVE USED MASTERCLEAN IN THE PAST AND WILL USE THEM AGAIN IN THE FUTURE. THEY DID AN EXCELLENT JOB AND WERE ABLE TO BE AT MY HOME THE DAY AFTER I CALLED.

I REQUESTED A MORNING APPOINTMENT AND WAS TOLD THAT''S WHAT IT WOULD BE. WHEN THEY CALLED THAT MORNING TO GIVE ME THE 2 HOUR TIME FRAME, I WAS BUMPED TO THE END OF THE DAY. WHEN THEY ARRIVED, THEY WAITED IN THEIR TRUCK FOR 15 MINUTES BEFORE COMING TO MY DOOR. I HAD TO ASK THEM TO DO A SPOT THAT HADN''T BEEN TOUCHED. THEY DIDN''T HAVE ANYTHING WITH THEM TO WIPE UP WATER ON ADJACENT HARDWOOD FLOOR. THE CARPET LOOKS NICE AND CLEAN AND THE WORKERS WERE POLITE.

YOU HAVE TO WORK WITH THEM. BE THERE WHEN THEY ARE THERE SO YOU CAN TELL THEM WHAT AREAS NEED MORE ATTENTION.

GAVE US A LOT OF INFO ABOUT CARPET CARE, RATHER THAN JUST CLEAN AND LEAVE

SURPRISE COMPANY CAUSED ME TO CALL THEM THE DAY BEFORE I NEEDED THE WORK DONE. THEY CAME NEXT MORNING, WORKED QUICKLY AND EFFICIENTLY, MADE SURE I WAS SATISFIED WITH THE RESULTS. GAVE ME POINTERS ON KEEPING RUGS CLEANER AND HOW TO CLEAN UP SPILLS/SPOTS. VERY HELPFUL. WILL USE THEM AGAIN.

WERE VERY INEXPERIENCED, DID NOT MOVE TV OR WOULD NOT CLEAN SOFA.

THEY CAME OUT IN A SHORT PERIOD OF TIME AND THEY DIDNT LEAVE THE CARPET TOO WET.

REPS WERE VERY NICE. THEY COULDN`T GET THE WHOLE STAIN OUT BUT THEY TRIED VERY HARD. CARPETS LOOK GREAT. THEY STAIN WAS FROM TAR AND I MESSED WITH IT BEFORE I CALLED THEM (MISTAKE).

CREW WAS RUNNING BEHIND ORIGINAL SCHEDULE. SEEMED TO BE IN SUCH A RUSH TO GET TO THE NEXT JOB. SINCE THIS IS THE FIRST TIME WE HAVE USED THIS COMPANY I DON`T KNOW IF THEY REALLY TOOK THE TIME THEY SHOULD HAVE. I WANTED TO INQUIRE ABOUT CLEANING A LOVE SEAT BUT REALLY DIDN`T FEEL COMFORTABLE ASKING SINCE THEY WERE IN SUCH A HURRY TO LEAVE. THEY DID DO THEIR BEST TO GET A TERRIBLE STAIN OUT IN ONE OF THE AREAS. (GOT MOST OF IT OUT). IT WAS A RAINY DAY AND THE CREW DIDN`T REALLY WIPE THEIR FEET ON THE DOORMAT SO THEY DID DO SOME TRACKING ON OUR TILE.

THEY DID A VERY GOOD JOB. A DIFFERENT CREW WAS HERE THIS MORNING TO CLEAN OUR AIR DUCTS. BOTH CREWS WERE NICE YOUNG MEN WHO WERE EXTREMELY NICE AND RESPECTFUL.

THEY DID A VERY GOOD JOB. A DIFFERENT CREW WAS HERE THIS MORNING TO CLEAN OUR AIRDUCTS. BOTH CREWS WERE NICE YOUNG MEN WHO WERE EXTREMELY NICE AND RESPECTFUL.

MY COST IN THIS REPORT IS FOR AIR DUCT CLEANING ONLY. THEY DID A VERY GOOD JOB. THE SCHEDULED MORNING THEY CALLED AHEAD TO CONFIRM IT. THIS COMPANY HAS YOUNG MEN WHO ARE EXTREMELY NICE AND RESPECTFUL.

THEY DID A FANTASTIC JOB. YOU CANT TELL THE STAIN IS THERE. I THOUGHT THE PRICE WAS VERY REASONABLE.

THEY WERE ON TIME AND PROFESSIONAL. I HAVE USED THEM SEVERAL TIMES IN THE PAST AND THEY HAVE NEVER LET ME DOWN.

THE TECHNICIAN INFORMED ME THAT THEY DO NOT MOVE AND CLEAN UNDER ANY DOUBLE BED OR LARGER WITH HEAD AND FOOT BOARDS. IT IS COMPANY POLICY. I THINK THAT THIS IS IMPORTANT INFORMATION THAT SHOULD BE MADE AVAILABLE TO POTENTIAL CLIENTS WHEN THEY CALL IN FOR INFORMATION/SCHEDULING. I HAVE TWO PET CATS WHO LAY UNDER OUR BED AND I NEEDED THAT CLEANED. OTHER COMPANIES HAD DONE THIS FOR ME IN THE PAST. TO INFORM A CLIENT OF THIS POLICY AFTER THE TECHNICIANS ARE ALREADY THERE IS PUTTING THE CLIENT IN A POSITION THAT AT BEST IS INCONVENIENT. WHAT IS ONE TO DO? NOT MANY OF US WOULD CANCEL THE APPOINTMENT AT THAT POINT. I WAS DISAPPOINTED ABOUT THAT ISSUE.