Master Clean Inc

I WOULD DEFINITELY USE MASTER CLEAN AGAIN. THEY WERE REASONABLY PRICED (USED A COUPON), RIGHT ON TIME, FAST AND PROFESSIONAL. THE CARPETS LOOKED GREAT, EVEN THOUGH THEY COULDN'T GET OUT A PAINT STAIN THAT I WAS HOPING THEY COULD REMOVE. OVERALL, GREAT EXPERIENCE.

THE DID A GREAT JOB. THE CARPETS LOOK GREAT.

PUNCTUAL, FRIENDLY, DID THE JOB QUICKLY, GAVE ME INFORMATION ON CARPET QUALITY, AND A SUGGESTION ON HOW TO PREVENT FUTURE PROBLEMS.

WE RECEIVED A PHONE CALL EARLY IN THE MORNING PROVIDING US WITH A TWO HOUR WINDOW. THE TEAM ARRIVED WITHIN THE WINDOW AND BEGAN WORK PROMPTLY. THERE ARE STILL SOME STUBBORN STAINS, BUT WE WERE CAUTIONED THAT THEY MAY NOT BE ABLE TO REMOVE THEM. WE WOULD USE MASTER CLEAN AGAIN.

THEY DID A GOOD JOB IN CLEANING, REMOVING PET STAINS, ETC. WE PARTICULARLY WERE PLEASED WITH THE RESULTS OF THE CHAIR WHICH THEY STEAM CLEANED. WE'VE USED THEM BEFORE AND MOST LIKELY WILL AGAIN. MY ONLY COMPLAINT WAS THAT WHEN I ASKED FOR THE DISCOUNT I WAS TOLD THAT THEY DID NOT GIVE DISCOUNTS IF COUPONS WERE USED FROM PAPER MINT, ETC. (THEY HAD PREVIOUSLY). I MADE A PHONE CALL THE NEXT DAY AND WAS TOLD THEY WOULD EITHER SEND A REFUND FOR THE ANGIE'S LIST/SENIOR DISCOUNT OR GIVE CREDIT FOR OUR NEXT USE OF THE COMPANY. I ASKED FOR A CHECK WHICH I HAVE NOT YET RECEIVED.

THEY CAME WHEN THEY SAID THEY WOULD, AND EXPLAINED EVERYTHING. I WOULD RECOMMEND THEM, I WAS IMPRESSED WITH THEIR PROFESSIONALISM, GIVING ME A DETAILED STATEMENT OF THE SERVICES THEY PERFORMED.

SKEETER AND STEVEN WERE SUPPOSED TO BE AT MY HOUSE AROUND 10:30. THEY CALLED BECAUSE THEY WERE RUNNING EARLY AND ASKED IF IT WAS OK IF THEY ARRIVED EARLY. THEY GOT HERE A LITTLE AFTER 10 AND FINISHED BY 11:30. THEY DID AN EXCELLENT JOB OF REMOVING SOME STUBBORN STAINS. THEY MOVED ANY FURNITURE I WAS UNABLE TO, AND PUT IT ALL BACK IN PLACE. I WOULD HIRE THIS COMPANY AGAIN AND WAS PLEASED WITH THEIR WORK AND PRICE. THEY WERE PROFESSIONAL AND KNOWLEDGEABLE.

STEVE S. AND SHAWN V. WERE OUR SERVICE PEOPLE, AND THEY WERE POLITE, PROFESSIONAL AND PROMPT. WE RECEIVED A MORNING PHONE CALL ON THE DAY THAT OUR SERVICE WAS SCHEDULED. THEY GAVE US A TWO HOUR WINDOW, AND THEY ARRIVED WITHIN THAT WINDOW. THE SPRAY PROTECTION WAS FOR A FREE ROOM WITH THE 5 AREAS BEING CLEANED (COUPON ON THEIR WEBSITE) AND THEY WERE NICE ENOUGH TO SPRAY A HIGH TRAFFIC AREA IN BETWEEN TWO ADJACENT ROOMS AS THE ONE FREE AREA. STEVE HAD ACTUALLY BEEN TO THE HOUSE BEFORE WHEN WE HAD A REFRIGERATOR WATER PUMP PROBLEM THAT SOAKED OUR DINING ROOM CARPET. WE WILL CERTAINLY USE THEM AGAIN.

THEY DID A GREAT JOB. THEY CAME THE DAY I CALLED.

RECEIVED A PHONE CALL EARLY IN THE MORNING SAYING THAT THE TECHNICIANS WOULD ARRIVE BETWEEN 8:30 - 9:30. THEY ARRIVED AT 8:35, GREETED ME WITH A HANDSHAKE. STEVE & MIKE WERE VERY FRIENDLY AND PROFESSIONAL AND DID AN EXCELLENT JOB ON OUR CARPET. STAINS WERE REMOVED THAT OTHER CARPET CLEANING COMPANIES HAVE NOT BEEN ABLE TO REMOVE. I WOULD HIGHLY RECOMMEND MASTER CLEAN

THE CLEANERS ARRIVED WHEN THEY SAID THEY WOULD. VERY COURTEOUS AND INFORMATIVE. THEY DID AN EXCELLENT JOB OF CLEANING THE CARPETS AND GAVE US INFORMATION ON HOW TO AVOID SPOTTING AND HOW TO CLEAN UP DROPS AND SPILLS.

I WAS PROVIDED WITH AN ESTIMATE OVER THE PHONE WHEN SCHEDULING THE APPOINTMENT. I HAD TO RESCHEDULE TWO TIMES DUE TO MY SCHEDULING CONFLICTS. THEY WERE ALWAYS POLITE IN RESCHEDULING. WHEN THE CARPETS WERE CLEANED THE CREW WAS ON TIME AND COURTEOUS. THEY WERE $100 LESS THAN ANOTHER COMPETITOR.

THEY CLEANED ALL MY CARPETS. THEY WERE VERY KNOWLEDGEABLE AND INFORMATIVE ON HOW TO PROTECT YOUR CARPET FROM CANDLES BEING BURNT, DISCOLORING FROM THE SUN, AND MANY OTHER THINGS. HE ALSO CLEANED THE CARPET IN THE WALK IN CLOSETS AT NO ADDITIONAL CHARGE! THE OFFICE CALLED THE DAY BEFORE TO REMIND ME OF THE APPOINTMENT.

A COMPANY REPRESENTATIVE DID A FREE ESTIMATE ON 3/23. I SCHEDULED AN APPOINTMENT FOR 3/26 FROM 3-6 PM. THE COMPANY CALLED TO CONFIRM APPOINTMENT ON THE MORNING OF 3/26 AND SAID THE CREW WOULD ARRIVE AT 1:00 PM DUE TO A CANCELLATION. FORTUNATELY, THAT WAS NOT A PROBLEM. THE TWO-MAN CREW ARRIVED AT 2:00 PM AND IT TOOK ABOUT TWO HOURS TO FINISH THE JOB. THEY CLEANED UP THEIR MESS AND GAVE ME AN OVERALL REVIEW OF THE WORK THEY PERFORMED.

ED FROM MASTER CLEAN CAME OUT TO CLEAN THE VENTS AND AIR DUCTS. HE WAS VERY NICE, QUIET AND STUCK TO THE TASK AT HAND. HE WAS VERY THOROUGH. HE DID NOT REALLY EXPLAIN THE PROCESS TO ME BUT I ASKED ENOUGH QUESTIONS, WHICH HE ANSWERED VERY WELL, AND FELT COMFORTABLE THAT HE WAS KNOWLEDGEABLE IN WHAT HE WAS DOING. THE VENTS ARE SO CLEAN NOW YOU CAN PRACTICALLY EAT OUT OF THEM AND THE AIR IN THE HOUSE FEELS CLEANER!

VERY PUNCTUAL. WORK REQUIRES THAT HOLE BE CUT IN PLENUM IN FURNACE WHICH IS LATER SEALED. ALSO REMOVED OLD NASTY HUMIDIFIER FROM FURNACE AND SEALED AT NO EXTRA CHARGE. USES VACUUM OVER FRESHLY CUT HOLE AND FORCED AIR IN DUCTS AND RETURNS TO CLEAN; NO DUST. WE WERE WORKING ON HOUSE AT TIME. THOUGH TECHNICIAN WAS PUNCTUAL, I WONDERED WHETHER HE ACTUALLY ''HIT'' ALL OF OUR VENTS. NO WAY OF KNOWING UNLESS YOU FOLLOW HIM AROUND HOUSE. IT JUST SEEMED THAT SOME VENT COVERS WERE NOT REMOVED AS OTHERS WERE. NONETHELESS, CLEANED VENTS OF OUR 80 YEAR OLD HOUSE (ONE TIME RENTAL), REMOVED DUST, TOYS, SCREWS AND OTHER HARDWARE, PET HAIR, AND BIRD FEATHERS. UPON COMPLETION, AIR HAD DUSTY SMELL. SETTLED DOWN AND AIR QUALITY SEEMS GREATLY IMPROVED. GOOD COMPANY BUT I WOULD PROBABLY CHECK AROUND FOR BETTER PRICE.

THEY WERE ON-TIME (A LITTLE EARLY), PROFESSIONAL, AND DID A THOROUGH JOB.

ON TIME AND VERY POLITE! MAY COST A BIT MORE, BUT DID A THOROUGH JOB! STILL WORKING WITH THEM, BUT THEY SEEM VERY GOOD!

THEY WERE RIDICULOUSLY LOW ON COST AND HAVE EXCELLENT SERVICE. I AM GOING TO USE THEM AGAIN SHORTLY FOR OTHER WORK.

THE OFFICE CALLED FIRST THING IN THE MORNING TO GIVE US A 2-HOUR WINDOW. CHICO AND SEAN ARRIVED WITHIN 10 MINUTES OF THE BEGINNING OF OUR 2-HOUR WINDOW. THEY CLEANED AND SCOTCHGUARDED OUR ENTIRE HOUSE AND WERE GONE IN ABOUT AN HOUR. THEY WERE FRIENDLY AND COURTEOUS. THEY DID AN INCREDIBLE JOB. WE CAN'T BELIEVE HOW GOOD OUR CARPET LOOKS. THEY SUGGESTED USING VINEGAR AND WATER TO CLEAN STAINS IN THE FUTURE, AND WITHIN DAYS WE GOT TO TRY THEIR ADVICE ON A PET PUKE SPOT. WORKED LIKE A CHARM. THEIR PRICE WAS THE BEST WE COULD FIND AND WE WERE VERY SATISFIED WITH THEIR WORK. WE WILL DEFINITELY CALL THEM AGAIN.

BRIAN M. AND HIS BUDDY ,WILCOX, WERE AMAZINGLY ON TIME, THOROUGH, AND MOVED FURNITURE TO GET BEHIND IT. THEY ACTUALLY WERE ABLE TO CLEAN STAINS THAT I THOUGHT COULD NOT COME OUT. THEY DID A GREAT JOB.

GREAT, THEY WERE TIMELY AND PROFESSIONAL, CARPETS WERE CLEANED AND ONLY TOOK AN HOUR.

BRYAN AND CHRIS ARRIVED EARLY AFTER CALLING TO MAKE SURE WE WOULD BE HOME. THEY FINISHED QUICKLY AND DID A VERY THOROUGH JOB.

THE TECHNICIANS WERE ON TIME, BUT HAD LEFT THEIR WAND AT THEIR LAST JOB, SO THEY HAD TO GO BACK TO GET IT. THEY WERE BACK WITHIN AN HOUR TO DO THE JOB. WHEN I SHOWED THEM MY STAIN, ONE OF THE TECHNICIANS SCOLDED ME FOR USING STORE BOUGHT CARPET CLEANER TO TRY TO CLEAN MY CARPET. HE TOLD ME THAT IF I HAD USED WHITE VINEGAR, HIS JOB WOULD BE EASIER AND I WOULDN'T HAVE TROUBLE WITH THAT SPOT ATTRACTING DIRT IN THE FUTURE. WELL, NOW I KNOW WHAT TO DO, BUT I SURE DIDN'T BEFORE HE CAME OUT. THEY WORKED QUICKLY AND EFFICENTLY, AND I THOUGHT THE $49.95 WAS WELL WORTH IT.

COMPANY WAS VERY PROMPT AND PROFESSIONAL. WAS IN AN OUT IN A FLASH! CARPET IS CLEAN AND SMELLS GREAT!