Master Clean Inc

Courteous, fast work. The cleaning was at 9 and the carpets were dry by 5 pm.

The technician was very friendly and polite. He did a good job at moving the furniture and cleaning under it. He seemed to be in a bit of a hurry, though. I had some trouble with the office secretary. For one, she was supposed to call me back regarding a question I had and she never did. Also, she failed to tell me that they were all booked up in the morning for the date I had chosen. If I had known that, I probably would have changed the date. As it was, the technician came at 4:15 and was working while I was trying to fix dinner. A bit chaotic.

Chris was very efficient. He was by himself and worked hard. He was polite and answered all my questions to my satisfaction. The price was very reasonable. I would use them again. He was about 20 minutes late. I am anxious to see if the spots return.

2 GUYS SHOWED UP. VERY GOOD. ON TIME. DID A GREAT JOB. PRICES ARE GREAT! THEY MOVED OUR FURNITURE FOR US.

Very satisfied with both performance and finished work. Servicemen called ahead of time and arrived as stated. They were pleasant, steady workers. Very professional job performance. Would highly recommend this company for carpet cleaning. Will definitely use this company again in the future.

The price was good, the employees were professional, & they did a great job.

They did an absolutely FABULOUS job. Our carpets look like new! They removed the heavy soil, and the individual stains, and left our carpets looking great. And it didn't take long to dry either! I'm very pleased.

D&J MASTER CLEAN SENT TWO REPRESENTATIVES BRETT M. AND REGGIE M. WHO WERE PUNCTUAL, CLEAN CUT, POLITE AND PROFESSIONAL! THEY PERFORMED THEIR TASKS IN AN EFFICIENT AND TIMELY MANNER, WITH EXCELLENT RESULTS!

THEY GAVE AN EARLY CALL TO LET ME KNOW WHEN APPROXIMATE TIME OF ARRIVAL WAS. THEY CAME EXACTLY DURING THE TIME FRAME STATED, AND ASKED ME WHAT I WANTED, TO CONFIRM WHAT I ORDERED OVER THE PHONE (AND DIDN'T TRY TO TALK ME INTO ANY ADDITIONAL SERVICES THAT I DIDN'T WANT!). THEY WERE VERY QUICK AND DID A GREAT JOB. I WOULD USE THEM AGAIN!!!

WE'VE USED MASTER CLEAN FOR YEARS AND HAVE ALWAYS HAD A GOOD EXPERIENCE. THE PRICE IS FAIR AND THE TECHNICIANS ARE WONDERFUL. THEY'VE ALWAYS BEEN PROMPT, COURTEOUS, CLEAN & PROFESSIONAL.

ON TIME, PROFESSIONAL AND FRIENDLY. CARPET LOOKS GREAT. I'LL USE THEM AGAIN.

JASON AND KYLE CAME OUT TO CLEAN ALL OF THE CARPET IN OUR HOUSE. THEY WERE POLITE AND PUNCTUAL. WE HAVE USED MASTER CLEAN ON MANY OCCASIONS AND WE WILL CONTINUE TO CALL THEM. WE RECEIVED 1 AREA OF CARPET PROTECTOR FREE, WE BOUGHT A SECOND AND THEY GAVE US A THIRD FOR FREE. ALSO, THERE ARE A COUPLE OF COUPONS ON THEIR WEBSITE.

THE REPRESENTATIVES SHOWED UP PROMPTLY AND REVIEWED THE HOUSE BEFORE STARTING. PROPERTY WAS TREATED WITH RESPECT. THERE WAS A ''WATER STAIN'' THAT RETURNED WITHIN 24 HOURS OF THE CLEANING. MASTER CLEAN CAME BACK AND SPOT CLEANED THE 2 FOOT BY 3 FOOT AREA IN OUR BASEMENT AND REMOVED THE STAIN DURING THE SECOND CLEANING FOR NO CHARGE. THE RECEPTIONIST WERE POLITE AS WELL AS THE CLEANING CREW. I USE TO HAVE ANOTHER COMPANY CLEAN MY CARPETS BUT THEY WERE MORE. THIS COMPANY WAS MORE REASONABLE AND JUST AS RESPONSIVE TO THE CUSTOMER.

THE VALUE WE RECEIVED FOR THE COST WAS GREAT. THE FLOORS WERE A LITTLE DAMPER THAN I EXPECTED, BUT IT DRIED WELL, AND I HAVE NOTHING TO COMPLAIN ABOUT.

VERY HAPPY WITH SERVICE. THEY WERE ON TIME, COURTEOUS AND DID A VERY NICE JOB. THEY TREATED ONE AREA WITH SCOTCHGUARD FOR FREE.

BRYAN AND MIKE, WERE COURTEOUS AND PROMPT, AND FINISHED THE JOB QUICKER THAN I EXPECTED. THEY ALSO SWEPT UP SOME LEAVES THAT THEY TRACKED IN. THE OFFICE CALLED THAT MORNING TO TELL ME WHEN TO EXPECT THE WORKERS.

THEY ARRIVED AT THE EARLY PART OF THE TIME WINDOW GIVEN, AND FINISHED WITHIN ONE HOUR. THEY WERE VERY PROFESSIONAL, AND OFFERED SUGGESTIONS AS TO HOW TO KEEP THE CARPETS CLEAN BETWEEN PROFESSIONAL CLEANINGS.

WAS DISAPPOINTED THAT IT TOOK 2 DAYS TO GET BACK TO US. WENT WITH ANOTHER COMPANY.

THEY DID AN EXCELLENT JOB AS ALWAYS. EMPLOYEES ARE COURTEOUS, PROFESSIONAL, AND NEAT.

WE WERE VERY SATISFIED WITH THE PROFESSIONALISM AND THE CLEANLINESS OF OUR CARPET AFTER THEY LEFT. WE HAVE 3 CATS AND THERE WERE SOME STAINS THAT WE HADN'T BEEN ABLE TO REMOVE. THEY GOT ALL OF THE STAINS OUT. THEY MOVED AND REPLACED ANY FURNITURE THAT WE ASKED THEM TO MOVE. VERY PLEASANT PEOPLE, EASY TO TALK WITH.

WE USE MASTER CLEAN TWICE ANNUALLY TO CLEAN CARPETS. THE SERVICE REPRESENTATIVES ARE COURTEOUS AND THOROUGH, AND HAVE BEEN WILLING TO WORK WITH ME ON ADDING THROW PILLOWS, DINING ROOM CHAIR CUSHIONS, ETC. TO AN ORDER ON THE FLY. RESULTS HAVE BEEN GREAT - WE'RE VERY HAPPY AND WILL CONTINUE TO USE THEM REGULARLY. WE HAVE ALSO PURCHASED GIFT CERTIFICATES ON THEIR SERVICES FOR OTHERS, SUCH AS OUR BABYSITTER.

ON TIME, AND CARPET LOOKED GREAT. THEY WERE UNABLE TO REMOVE THE STAIN THAT HAD LEAD ME TO CALL THEM. THEY SAID IT HAD "BURNED" THE CARPET. THEY OFFERED SUGGESTIONS TO FIX IT.

I HAVE USED THIS COMPANY FOR YEARS AND I AM ALWAYS COMPLETELY SATISFIED!

THE TECHNICIAN WHO CAME OUT WAS PROFESSIONAL, COURTEOUS, AND KNOWLEDGEABLE. WE WOULD HAVE HIRED THIS COMPANY IF WE HAD DECIDED TO GO AHEAD WITH THE SERVICE. IN THE END, HOWEVER, IT WOULD HAVE COST NEARLY $600 TO HAVE OUR VENTS DONE - AFTER A $50 DISCOUNT. THE BASIC SERVICE WAS $250 AND INCLUDED THE TRUNK, FURNACE AND 10 VENTS. EVERY VENT AND EVERY AIR RETURN COUNT TOWARDS THE 10 VENT TOTAL. WITH 28 VENTS/AIR RETURNS IN OUR HOME, THE $20 THEY CHARGE PER EXTRA VENT (WHICH SEEMS TO BE THE INDUSTRY STANDARD AND NOT ABNORMAL FOR THIS COMPANY) ADDED UP QUICKLY.

THE TWO GENTLEMEN WERE FRIENDLY, AND WELL GROOMED. THEY DID SHOW ME SOME OF THE DUST THEY VACUUMED OUT. THEY LEFT SOME DIRT ON THE FLOOR TOO. THEY ALSO LEFT LITTLE METAL BITS ON THE FLOOR FROM THE HOLES THEY DRILLED IN OUR DUCT WORK. WE HAVE YOUNG CHILDREN WHO QUICKLY DISCOVERED THEM WITH THEIR FEET. THEY ALSO FORGOT TO COVER ONE OPENING IN THE BASEMENT, AND THERE WAS STILL ACCUMULATED DUST THERE.