Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning
About us
Master clean has won numerous business awards. You want a company That has experience in the field, not a company that has 6 reviews. Our employees Have worked for us for over 10 plus years. Check with the Better Business Bureau when Checking On any company.
At Master Clean, we clean it right the first time. Our top-notch technicians understand that carpeting is a big investment, and it is our goal to keep your investment looking its best by utilizing the latest technologies, products and procedures to serve our customers. It is this commitment that has made us Central Ohio’s Consumers’ Choice in upholstery and carpet cleaning since 1989. We aim to be your favorite carpet cleaners in Columbus Ohio.
Our state-of-the-art, truck-powered cleaning system surpasses conventional units by generating powerful high-temperature steam extraction that provides a deeper cleaning in eliminating stubborn spills, soiled spots and other residue. Coupled with an effective cleaning agent that dissolves soils faster than traditional products, this powerful carpet cleaning process will restore the look and feel of your carpet fiber, with faster drying times.
We are committed to hiring the best professionals possible, which is why all Master Clean employees are screened with complete background checks. We take great care when working in your home, and it shows in the quality of the finished product. If you are in need of carpet cleaning services, contact Master Clean today, Central Ohio’s Consumer Choice!
Business highlights
36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.
Went very well. They called to give the time that they would arrive and they came on time. They did the carpet cleaning, including some stains. The carpet looked great when they finished.
Description of Work: We were very pleased with the work they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marsha W.
09/2011
4.0
carpet cleaners, upholstery cleaning
 + 0 more
They were courteous and prompt. They damaged a table, but once I reported that to Angie's List, they were called back, were very concerned, and they fixed the table within a few minutes, and I would recommend them.
Description of Work: We had carpet cleaned in 7 rooms, along with a stairway and hallway. We had a sofa cleaned, and 4 dinette chairs in our kitchen. All were also Scotchguarded.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$372
Robert B.
09/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
There is usually a coupon and I only need a couple of rooms done. They seem to do a good job, they seem professional, and they are on time. I will say, though, that they are busy at times and one year it took me six weeks to get on the schedule.
Description of Work: I use Master Clean when I need my carpets or furniture cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Master Clean Inc
We thank you for the business and sorry for any schedule issues. My company has never been booked out fot six weeks, we sometimes get booked out for a week around the holidays. To all of our loyal customers please secure an appointment for the holidays a week in advance. Donald J Kessler Pres/CEO
Carol C.
09/2011
5.0
carpet cleaners
 + -1 more
Prompt, courteous service. Excellent work and done in a timely manner.
Description of Work: Carpet cleaning for living, dining, family rooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Master Clean Inc
Thank you for the business. Donald J Kessler Pres/CEO
Todd T.
09/2011
3.0
upholstery cleaning
 + -1 more
The Master Clean representative was on time, very professional, courteous, and communicated fine with me. Unfortunately, when the job was done, my furniture still had a number of stains / dirt still remaining. I understand that some stains simply would never come out (which I accept); however, the overall look of the items was still dirty. We had a different company come out a year ago to clean the same furniture, and they spent a lot longer cleaning the items. The result was very clean furniture. I am not sure if they used a better cleaning system, solution, or just spent more time / effort. Sorry Master Clean, but I will have to go elsewhere next time.
Description of Work: Master Clean cleaned a couch, cloth chair, and a cloth ottoman.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from Master Clean Inc
Master Clean is taking care of this customer on 09-16-11, and will be recleaning the furniture for him. This issue will be resolved and the customer has promised us that he will be forwarding a new response to Angie's List.
Helen C.
08/2011
5.0
carpet cleaners
 + -1 more
We have used this company before, but this was the first time as an Angie's List member. The company does a great job. Our carpets look beautiful when they are done.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Master Clean Inc
We want to thank you for your loyality to our organization. We will continue to get better and satisfy all our customers. Donald J Kessler pres/CEO
Richard B.
08/2011
5.0
carpet cleaners
 + -1 more
Everything went off like clockwork.
Description of Work: MasterClean cleaned 4 rooms for the coupon special of $99.00 and added pet odor treatment for additional $60.00. In spite of my own cleaning, the carpets were even cleaner than I had imagined they could be. The odor treatment worked well also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Master Clean Inc
Thank you for the kind words. We appreciate all our customers. Donald J Kessler Pres?CEO
Jody C.
08/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The only thing I didn't like was the scheduler called in the morning between 7 & 8 am to tell us the crew would be there between 1 & 2 pm. I appreciate the scheduling notice, just not that I had to get up early on a Saturday to take the call. :) Everything else was great.
Description of Work: We had the carpet in living, dining, and family rooms plus stairs and upstairs hall cleaned. They also cleaned the upholstery on a recliner. They were professional, friendly, did a great job. They got the carpet and chair much cleaner than I thought they would be able to. I can see one small spot that was missed, but otherwise the carpet looks new! I have already told some friends what a great job they did and I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145.27
Response from Master Clean Inc
Thank you for the A rating. we appreciate your business
David R.
08/2011
5.0
upholstery cleaning
 + -1 more
It's different guys but the same service. They are reliable, always on time, clean up nice and they leave it in good shape.
Description of Work: We have been using Master Clean Inc for 20 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Master Clean Inc
Member, We want to thank you for your long term commitment to our organization.we will continue to povide excellant service to our customers. Donald J. kessler Pres/CEO
THOMAS AND AGNES M.
08/2011
5.0
carpet cleaners
 + -1 more
Everything turned out great with this company. I cant think of any complaints with this company at all. I would use them again.
Description of Work: They came out and cleaned carpeting in my home.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Master Clean Inc
thank you for the business Don Kessler Pres/CEO
Kari W.
07/2011
5.0
carpet cleaners
 + -1 more
Had coupon to have 2 rooms cleaned, made it a great deal. 2 man crew, they moved all of the furniture in the family room and moved toys around in our play room. They place pads under everything after the carpet is cleaned so the furniture's not directly on the carpet while it's still damp.
Description of Work: Had carpet cleaned after our dog puked. 4 different spots and they all came up. Price was great. Called for appointment and they came within the week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Master Clean Inc
pass us along to your friends, have them mention your name and receive discounts. Thank you for the business. Donald J Kessler pres/CEO
Whitney Q.
07/2011
5.0
carpet cleaners
 + -1 more
We really like them. The carpets are beautiful. They did a great job. The guy who came out was really professional and he did a really good job. I actually considered doing some more services on the carpet and he thought they were great. He was not throwing additional services at me which was not needed. He was very honest and we have used him in the past. He is outstanding.
Description of Work: I used the service of Master Clean Inc for carpet cleaning in June. They cleaned about 9 rooms for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
craig D.
07/2011
5.0
carpet cleaners
 + -1 more
I have used them several times in the past. They are good. I spent $160 for seven areas. Their price is good. I would continue to use them in the future.
Description of Work: I use Master Clean Inc for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Master Clean Inc
Thank you for using our service. We are now refinishing and installing hard wood floors Donaled J Kessler pres/CEO
JULIE A.
07/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Showed up during the allotted time. Professional. Reviewed with me the pricing and all areas to be covered prior to starting. Cleaned up after themselves very well. Most of all what pleased me is they were able to get out stains that other cleaners haven't been able to remove. And, my carpet was not sopping when done. It's been less than 24 hours and it's practically dry. I've used "other" companies (highly rated I might add) from Angies list that left my carpets WET and said that was "NORMAL". Would definitely use them again and recommend them.
Description of Work: 2 stair carpets cleaned, a couple rooms and some spots; a piece of furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Master Clean Inc
Thank you for the kind words. We strive to be the best. Donald J Kessler Pres/CEO
David M.
07/2011
5.0
carpet cleaners
 + -1 more
They were efficient, friendly, and affordable. The cat pee deodorizing wore off after a day (though they noted that they don't guarantee that product).
Description of Work: They cleaned the carpets in three rooms including one with a pretty severe cat pee odor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Master Clean Inc
thank you for your business Don Kessler Pres/CEO
Jodi J.
07/2011
5.0
carpet cleaners, floor cleaning
 + 0 more
Arrived within time frame and was done in timely manner. Did a good job on the spots on the carpet and cleaned a chair also.
Description of Work: Cleaned carpet and one chair and treated with scotch guard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Master Clean Inc
we want to thank you for using our company. we do our best to take care of our clients. donald j kessler pres/CEO
Felix K.
07/2011
5.0
carpet cleaners
 + -1 more
The Master Clean representative was on time, did the cleaning quickly and efficiently. He pointed out a spot that would not come up. He move a few very light items to reach all areas and put some items up on foam blocks or plastic to protect them. The carpets looked great. We will use Master Clean again.
Description of Work: cleaned carpets in one bedroom, basement and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Master Clean Inc
We strive to achieve A ratings from all our clients. We will continue to improve on all our services. thank you again! Donald J Kessler pres/CEO
PEGGY C.
06/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
excellent service - arrived on time and got promptly to work. they were able to quickly remove a couple of stains. both techs were very professional.
Description of Work: cleaned all carpets and upholstered furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Darlene S.
06/2011
5.0
carpet cleaners
 + -1 more
They were fine, and I chose them because they were highly rated. I would rate them highly myself and would use them again in the future if necessary.
Description of Work: I used Master Clean Inc to clean carpets in the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin L.
06/2011
5.0
carpet cleaners
 + -1 more
scheduled cleaning easily, calle din advance, did a good job cleaning, weertre very personable
Description of Work: clean 3 carpet areas plus area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82
PHIL O.
05/2011
5.0
carpet cleaners
 + -1 more
They arrived within the 2-hour window of the appointment and quickly completed the work.
Description of Work: Master Clean cleaned 4 areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Betty B.
05/2011
4.0
carpet cleaners, upholstery cleaning
 + 0 more
They were very cordial and did what they were asked to do.
Description of Work: Master Clean Inc cleaned the upholstery and the carpet in a bedroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Luckisha T.
04/2011
3.0
carpet cleaners
 + -1 more
They were in and out took about 15 minutes. Just left water on my kitchen floor didnt wear covers on their shoes doing the work
Description of Work: They said between the hours of 2:30 and 4:30pm and they got here at 4:22 didnt call to say they were on the way didn't clean up after themselves.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$67
Response from Master Clean Inc
We care about our customers and made a phone call to her. Member said she appreciated the phone call and will use us again. We have taken steps with in our organization to eliminate these types of problems in the future. We apologize to our customers
VICTORIA G.
04/2011
5.0
carpet cleaners
 + -1 more
I was pleased that MasterClean gave us a two-hour window for when the cleaners might arrive; I only wish that the window-notification could be earlier than the morning of the appointment.
Description of Work: MasterClean cleaned carpets on two sets of stairs and 4 rooms. They got a couple of stains out of the carpet and left everything neat and clean.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Jessica P.
04/2011
5.0
carpet cleaners
 + -1 more
Very Happy, The price was right, they showed up on time, did the work quickly and the carpet looked great when they were finished
Description of Work: 4 Areas of the home cleaned as well as a matress
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning
FAQ
Master Clean Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Master Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Master Clean Inc does not offer a senior discount.
Yes, Master Clean Inc offers emergency services.
Yes, Master Clean Inc offers warranties.
Master Clean Inc offers the following services: Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.