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Master Clean Inc

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Master clean has won numerous business awards. You want a company That has experience in the field, not a company that has 6 reviews. Our employees Have worked for us for over 10 plus years. Check with the Better Business Bureau when Checking On any company. At Master Clean, we clean it right the first time. Our top-notch technicians understand that carpeting is a big investment, and it is our goal to keep your investment looking its best by utilizing the latest technologies, products and procedures to serve our customers. It is this commitment that has made us Central Ohio’s Consumers’ Choice in upholstery and carpet cleaning since 1989. We aim to be your favorite carpet cleaners in Columbus Ohio. Our state-of-the-art, truck-powered cleaning system surpasses conventional units by generating powerful high-temperature steam extraction that provides a deeper cleaning in eliminating stubborn spills, soiled spots and other residue. Coupled with an effective cleaning agent that dissolves soils faster than traditional products, this powerful carpet cleaning process will restore the look and feel of your carpet fiber, with faster drying times. We are committed to hiring the best professionals possible, which is why all Master Clean employees are screened with complete background checks. We take great care when working in your home, and it shows in the quality of the finished product. If you are in need of carpet cleaning services, contact Master Clean today, Central Ohio’s Consumer Choice!

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 1238 reviews

Shawn O.
07/2012
5.0
carpet cleaners, air duct cleaning
  + 0 more
They had good reviews on Angie's List when I looked them up so I decided to go with them. They did a great job and we were very happy with them.
Description of Work: I used Master Clean for air duct and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rebecca W.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job. I've had them twice. I would absolutely use them again.
Description of Work: I used Master Clean for carpet cleaning. They have done the whole home and this time they did the heavy wear areas. It was two areas, two chairs and my hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Stephanie G.
07/2012
5.0
carpet cleaners
  + -1 more
Excellent service! I've used other companies in the past to clean my carpets but this was amazing. It looks like we have new carpet! The gentleman who came out was prompt, curteous, friendly and just an overall nice person. We will never call another company after using Master Clean!
Description of Work: Cleaned carpet in 4 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SUANNE D.
06/2012
5.0
upholstery cleaning
  + -1 more
It was a very nice experience and the men were well qualified to do the job.
Description of Work: We had a recliner that my mother had used. She was in Assisted Living and the chair was a real mess. She also had dementia and that chair had about everything in and on it. Master Clean came out and cleaned it up so that I could use it (just my size) and I am enjoying it and it looks very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Heather T.
06/2012
5.0
carpet cleaners
  + -1 more
Fair price. Very professional technican. Newer equipment used. Went very well overall. The technican took the time to be careful in my home and explained the entire process in detail. Very friendly. Only one spot did not come out in child's room, however may have been missed. Not a big deal at all. Very happy overall with the results and will use again.
Description of Work: Deep clean carpet in heavy traffic areas of home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LINDSEY R.
06/2012
4.0
carpet cleaners, hardwood floor
  + 0 more
I would recommend them to others. I would use them again just not for hardwood floor cleaning.
Description of Work: Master Clean cleaned my carpet and hardwood flooring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Miranda M.
06/2012
3.0
carpet cleaners
  + -1 more
The 2 men arrived right on time and were very polite. They moved appropriate furniture and replaced the furniture when they were finished. The carpets looked good after they were finished, you couldn't see traffic patterns any more. However, I don't feel that the carpets were cleaned extremely well. But for the price, I would probably consider using them again, maybe every couple of years just to bring some life back in to the carpet.
Description of Work: they cleaned the carpet in 7 areas/rooms in our home

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$130

Response from Master Clean Inc
We strive for 100% satisfaction, and will be revisiting this customer to achieve this goal. Thank you for the feedback. Donald j Kessler CEO

Norma M.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went well. They were efficient. They moved all of the furniture. There were a few spots they couldn't remove, but they told me ahead of time that they wouldn't be able to. I wanted to clean the upholstery, but when they came for the assessment they told me the material wouldn't be able to be cleaned. They saved me money by telling me this instead of cleaning the upholstery.
Description of Work: They cleaned the carpets in the living room, the stairs, and the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice S.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Bryan and Kori did a super job. They were very courteous, professional and efficient. The carpets and the furniture were cleaned very well. I've had some bad experiences with carpet cleaning; this was probably the best experience that you could possibly have. Will definitely use this company again and again.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Steven M.
06/2012
4.0
carpet cleaners
  + -1 more
This was a good price for the size of the job. The company was punctual. The regular carpet service was OK, but the tech said he was able to remove a spot in the bedroom carpet that subsequent examination showed was not removed.
Description of Work: This was a 3-area carpet cleaning treatment.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$48

Response from Master Clean Inc
We strive for 100% satisfaction, he will be serviced at no charge to achieve this goal. Thank you for your feedback. Donald J Kessler CEO

miyeon S.
06/2012
5.0
carpet cleaners
  + -1 more
My colleague recommended the company. They responded fairly well.
Description of Work: I got a quote from Master Clean and I will be using them next week for carpet cleaning in 8 areas.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$108

Ozlem D.
06/2012
5.0
carpet cleaners, air duct cleaning
  + 0 more
They were really professional. I like the fact that they don't give estimates on the phone. We were given estimate and they applied the discounts they have without any hassle. They came right on time to do the work and did a good job. Will use them again in the future. Highly recommend.
Description of Work: They cleaned our carpets and air-ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Eric T.
06/2012
5.0
carpet cleaners
  + -1 more
Master Clean has always done a nice job for us. We have used other carpet cleaners in the past (i.e., from coupons/discounts received in ValPack or equivalent) and have been disappointed in their service - running over the carpets as quickly as possible to get done with the project, rather than taking their time to do a quality job. With Master Clean, we have always been pleased, and now we use only them, twice each year.
Description of Work: Cleaned carpets in several rooms and stairways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CAROL S.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are punctual and efficient. They do an excellent job. They have reasonable pricing as well.
Description of Work: They cleaned our carpets. They have also done our upholstery in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lois A.
06/2012
5.0
carpet cleaners
  + -1 more
Everything went as I wanted it to go from start to finish. They called and arrived a little early. They were respectful. The job was so well done that we were pleasantly surprised.
Description of Work: Brandon and Lavay were professional and very nice. They were on time. The carpet looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Barbara Y.
06/2012
5.0
carpet cleaners, hardwood floor, floor cleaning
  + 1 more
Our nephew stayed in our basement for 1.5 years while attending culinary school. Apparently, students of culinary school who work at a chain restaurant don't know how to take their shoes off when returning home from school/work. After 1.5 years of "abuse," replacing the carpet was high on the priority list. I went on Angie's List and found MasterClean. I contacted them, got almost immediate response, and was PLEASED with the results. I'm definitely a MasterClean customer from here on.
Description of Work: OMG! I was expecting to have my carpet cleaned. I DIDN'T expect the job to be done so well. The two gentlemen who worked on the carpet were professional, thorough, and friendly. I will use this company again as soon as necessary!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joanna C.
06/2012
5.0
carpet cleaners
  + -1 more
Great customer service and great cleaning service. Make sure to have most things picked up from the floor - it just makes the process go faster and easier. They also put plastic pieces under the furniture to protect the furniture and carpet. They pay attention to details.
Description of Work: Josh did a fantastic job cleaning the carpeting through the whole house. The carpeting was rather old and stains from having pets over the years. When Josh was done the carpeting looked brand new and ready to be listed to sell. I would definitely use them again!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dovie M.
06/2012
5.0
carpet cleaners
  + -1 more
They couldn't get me in with their schedule because they did a full deploy. They tried to give me small alternatives. I would consider using Master Clean Inc in the future. I would had use them because their prices were cheap. I could had used them as my third option.
Description of Work: I did called Master Clean Inc for my home carpet cleaning service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara B.
06/2012
5.0
carpet cleaners
  + -1 more
They arrived on time, and then did the carpet cleaning. I had to go back to work and when I came home I was SO PLEASED. First of all they were extremely professional and polite. And their work was superb. Plus they found my lost earring which I had looked for all over the downstairs. There it was sitting on the arm of my very very cleaned and pretty couch. These guys were terrific. Thank you Angie and MasterClean!!!
Description of Work: They SUPER CLEANED my living room, dining room and stairs to the upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula K.
06/2012
4.0
carpet cleaners
  + -1 more
They did a great job and were very friendly. They were not really on time so my only complaint would be that I need a smaller time window and need them to be on time.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$110

SHARON V.
06/2012
5.0
air duct cleaning
  + -1 more
They did what they said they were going to do, and charged what they promised. I did notice an improvement in air quality.
Description of Work: Performed Duct services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN G.
06/2012
5.0
carpet cleaners
  + -1 more
They seem to have the most effective process in terms of their cleaning fluid which dries quickly and gets rids of most of the stains. They have helped save me from over thousands of dollars over ten years of being a landlord. I have not had to change carpets which were stained when they started but were acceptable when they were done. I would use them again in the future.
Description of Work: I use Master Clean Inc for carpet cleaning. I have been using them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dory P.
06/2012
5.0
carpet cleaners
  + -1 more
It went great. Don't get in their way - just let them do their job. They are professionals and know what they are doing. Do confim you appointment a day or so before. When I called to confirm, they did not show I had an appointment so that was disappointing but since I called a day before they were able to re-schedule the clean for me. Had I not called I would have been waiting for no reason and would have been in a real bind because we were moving out and needed to get the carpets cleaned on that date.
Description of Work: We had a special they were offering of an ara of 4 cleaned for $99.00. The carpet was in dire need of a good clean. The two gentlemen that came out did an amazing job in record time. We couldn't be happier and will most definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Jeff C.
05/2012
4.0
carpet cleaners
  + -1 more
They did a good job. I have used them before in the past. They were on time. I will use them again.
Description of Work: They cleaned the carpet in six rooms, two staircases, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

RONA T.
05/2012
5.0
carpet cleaners
  + -1 more
They did a good job and the pricing was reasonable.
Description of Work: They cleaned all my carpeting in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Master Clean Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Master Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Master Clean Inc offers free project estimates.
Yes, Master Clean Inc offers eco-friendly accreditations.
No, Master Clean Inc does not offer a senior discount.
Yes, Master Clean Inc offers emergency services.
Yes, Master Clean Inc offers warranties.
Master Clean Inc offers the following services: Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.
Ask for details.

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM