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Master Clean Inc

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Master clean has won numerous business awards. You want a company That has experience in the field, not a company that has 6 reviews. Our employees Have worked for us for over 10 plus years. Check with the Better Business Bureau when Checking On any company. At Master Clean, we clean it right the first time. Our top-notch technicians understand that carpeting is a big investment, and it is our goal to keep your investment looking its best by utilizing the latest technologies, products and procedures to serve our customers. It is this commitment that has made us Central Ohio’s Consumers’ Choice in upholstery and carpet cleaning since 1989. We aim to be your favorite carpet cleaners in Columbus Ohio. Our state-of-the-art, truck-powered cleaning system surpasses conventional units by generating powerful high-temperature steam extraction that provides a deeper cleaning in eliminating stubborn spills, soiled spots and other residue. Coupled with an effective cleaning agent that dissolves soils faster than traditional products, this powerful carpet cleaning process will restore the look and feel of your carpet fiber, with faster drying times. We are committed to hiring the best professionals possible, which is why all Master Clean employees are screened with complete background checks. We take great care when working in your home, and it shows in the quality of the finished product. If you are in need of carpet cleaning services, contact Master Clean today, Central Ohio’s Consumer Choice!

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 1238 reviews

Amy M.
12/2012
5.0
carpet cleaners
  + -1 more
I was very pleased with how the cleaner was able to remove coffee stains and high traffic area dirt. I call Master Clean once a year to clean my carpets. I am always pleased with the results.
Description of Work: Six areas in my home were cleaned using the hot steam method.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sherry W.
11/2012
5.0
carpet cleaners
  + -1 more
I am very happy with the quality of work of Master Clean. My carpets look and feel great!
Description of Work: Master Clean cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

David N.
11/2012
5.0
carpet cleaners
  + -1 more
They do great work. They were really polite and courteous.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicky S.
11/2012
5.0
carpet cleaners
  + -1 more
The landing and stairs were very soiled and stained. They got all of the stains out and the carpets looked new again. I would use them again.
Description of Work: They cleaned two bedrooms, a landing and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kimberly H.
11/2012
3.0
carpet cleaners
  + -1 more
The company was very responsive and punctual. The job was performed as described, but I was disappointed that a couple of pieces of furniture were not moved and the carpets behind and under those pieces was not cleaned. The sofa looks good. I do not think I will use them again in the future. I feel they rushed through as the one employee was only here for maybe 30-45 minutes. The living room, dining room, stairs, hallway and sofa were cleaned.
Description of Work: Cleaned four areas and the sofa

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mitchell G.
11/2012
5.0
carpet cleaners
  + -1 more
Except for the price, I would give them an A rating. Charging what they did for the two staircases has to lower their overall rating to B+ or A-
Description of Work: Master Clean did an excellent job cleaning the carpets in my family room, basement, basement staircase, second floor staircase and 2 bedrooms. The 2 workers were friendly, professional and competent. My only complaint would be that they treated the two stair cases as individual "areas" so I had to pay the same price for each staircase as for a large room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Tammy S.
11/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job on all the carpets and the chair. They were on time and very professional in performing the services. Very happy and will use them again.
Description of Work: I had my beige carpets (including stairs that were dirty) and a chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Micheal Q.
11/2012
5.0
carpet cleaners
  + -1 more
Did a great job, living room and hall carpets had not been cleaned in years. Great work and they completed it quickly. Service technicians were very friendly and efficient.
Description of Work: Cleaned Carpet in living room, hall,kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALISON G.
11/2012
5.0
carpet cleaners
  + -1 more
They were great and did a great job at a reasonable price. David did the work at my home and he did a great job!
Description of Work: They cleaned three rooms in our home; living room, dining room, and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denzil W.
10/2012
5.0
carpet cleaners
  + -1 more
Called them on that Wednesday and they showed up on Friday. In and out in about an hour.
Description of Work: They cleaned three large areas of the 1st floor master bedroom. I always call Master Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James T.
10/2012
5.0
upholstery cleaning
  + -1 more
Seth L did a good job. He was pleasant and professional. I ask him to be careful about getting water on my hardwood floors. He made sure he cleaned up any water that got on floor. Did a great job cleaning. He explained on one chair a small spot would not come out.. I told him this is not a problem due to chair was used by my late mother in a nursing home and the spot could be something that just won't come out. Overall he a great job.
Description of Work: Cleaned four big chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.1

Jennifer L.
10/2012
5.0
carpet cleaners
  + -1 more
Service was competitively priced and results met expectations. Would use again and recommend.
Description of Work: Kori/John were professional and arrived on time. They cleaned my basement carpet (including stairs) in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ANNA K.
09/2012
5.0
carpet cleaners
  + -1 more
The cleaning crew arrived on time and got right to work. They were thorough, conscientious, and professional. I've had other companies clean around my furniture. This crew moved the furniture, cleaned underneath and put everything back where it was.
Description of Work: 4 areas of carpet cleaned and scotchgarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Marcia S.
09/2012
5.0
carpet cleaners
  + -1 more
Very professional and good job. Company was very responsive about a small issue with the carpet buckling I one area. Thiis is the second time I used them and both times a good job. I will use them again.
Description of Work: Cleaned bedroom and den carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Alex S.
08/2012
5.0
air duct cleaning
  + -1 more
They were prompt and pretty efficient. There was not anything that I disliked. They did what they said they were going to do.
Description of Work: We used Master Clean Inc. for air duct cleaning. They just vacuumed out our sweeps and air ducts. We found them on Angie's List. We used them because their price was competitive and there were some other good reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James J.
08/2012
3.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
I am unable to share the details currently. I posted them originally and promptly received a letter from the company's attorney stating they would sue me for libel if I did not remove the post. I am unable to remove it, and due to the fact that I am battling cancer and recently became a widow, I just don't have the energy to fight so I have removed my statement.
Description of Work: The duct work in the entire house was cleaned. The gentleman who did the work was polite and professional and did a good job. It was not the work crew who caused the issue and, in fact, they tried very hard to resolve it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$223

Response from Master Clean Inc
We are very sorry to hear about the current circumstances in your life. Master Clean has branded their name in Columbus for the past 22 years and we will do whatever it takes to protect the reputation we have established. This customer received a hand written estimate from the Vice President of Master Clean for the work she inquired about. The estimate was for over $500 for all the work she wanted done. The estimate for the Air Duct Cleaning was $259.00 minus our $50.00 coupon which came to $209.00 plus tax. We completed that service to her satisfaction and we were paid in full. Our carpet division arrived that afternoon to do over $300.00 worth of work. She in turn asked them to leave because she thought all the work was going to be completed for the $209.00 plus tax. Our question is how could there have been a discrepency on pricing when she was given a free itemized estimate that detailed all the work that was to be completed? The original post was not completely accurate and that is why Master Clean's attorney was involved. Again, we due value our customers and seek to provided them with the best service possible. That is why we come out and do free estimates so our customers are never put into a situation of bait and switch pricing. Those are practices which I do not tollerate from any organization. Master Clean has gone to extents that include paying for legal representation for a person (not our customer) who had been a victim of bait and switch from a competitor of ours. This is the type of organization we are. Customers are and always have been our number one priority. Donald J. Kessler President/CEO

Cathleen W.
08/2012
5.0
carpet cleaners
  + -1 more
We had 7 areas steam cleaned. They charge per area and the young man gave me a deal for deodorizing each of the areas. He was a gentleman and very professional. The house was ready for him to just come in and clean the carpets without much moving of furniture. I hope that the carpets stay cleaner longer than some of the other companies I've used in the past. Many times they look good only for a few weeks and then they seem to all of a sudden just attract the dirt. Time will tell. For their overall services provided, I give them an "A".
Description of Work: We needed 7 areas, all upstairs, steam cleaned. The stairs were pretty dirty with the other rooms not very soiled but had dog urine on them. When the "accidents" happened I used my rug doctor to extract as much as possible, so that was my main concern.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Katherine Northup K.
08/2012
5.0
carpet cleaners
  + -1 more
The 2 technicians called ahead with the time they would be arriving. They arrived on time. They cleaned the bedroom the stairway and the living room and dining room. They did an excellent job, working on the hard to clean spots until the entire area looked like new. They were very polite and answered any questions or concerns I had. I would highly recommend their service
Description of Work: We had carpets cleaned 3 rooms and the stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joe W.
08/2012
4.0
carpet cleaners
  + -1 more
Overall, it was a good experience. They were punctual, came out the same day and were friendly. The only complaint I have is that they left soap residue on my carpet and the oils in the soap darkened the carpet within a week. I had to have another company come out to fix their mistake.
Description of Work: They came out for an emergency carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Stacy J.
08/2012
5.0
carpet cleaners
  + -1 more
The service provided were excellent. We closed on our new home the day before, and were very excited when all the old owner's pet stains came out of the light colored basement carpets. We wer eeven given tips on how to treat stains in the furture! Job well done!
Description of Work: Light colored basement carpets cleaned and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chester K.
08/2012
5.0
carpet cleaners
  + -1 more
Good experience. Efficient, affordable, quality and courteous service performed.
Description of Work: Carpet cleaning in multiple areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Terrance C.
08/2012
5.0
carpet cleaners
  + -1 more
It went well. They did what they said they'd do.
Description of Work: Our air conditioner had leaked water and stained the carpet. Master Clean cleaned the area and had to charge us for a room. They told us that up front, so it was not a surprise. The techs were professional and courteous. We were very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marion H.
08/2012
5.0
carpet cleaners
  + -1 more
It went very well as I have stated in the above paragraph.
Description of Work: Cleaned 6 areas of carpet including stairs very well. It looked much better than the last two companies we had before we joined Angie's List. Also they put Scotch Guard or equivalent on three areas. We are very happy with the results and the Angie's List discount !

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ronald A.
08/2012
5.0
carpet cleaners
  + -1 more
They got all the stains out and I will always use them in the future for any other carpet cleaning needs.
Description of Work: I had a rental property that badly needed some carpet cleaning. They cleaned the carpets beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sumita S.
08/2012
5.0
hardwood floor
  + -1 more
They were really professional and efficient. They did a really neat and good job. I think they were on time and we don’t really remember any complaints we had since it was a very long time ago. Overall, we were happy with them and we would refer them to others.
Description of Work: We used Master Clean, Inc. to rip out the carpet from four rooms in our house, and install hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Master Clean Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Master Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Master Clean Inc offers free project estimates.
Yes, Master Clean Inc offers eco-friendly accreditations.
No, Master Clean Inc does not offer a senior discount.
Yes, Master Clean Inc offers emergency services.
Yes, Master Clean Inc offers warranties.
Master Clean Inc offers the following services: Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.
Ask for details.

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM