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Master Clean Inc

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Master clean has won numerous business awards. You want a company That has experience in the field, not a company that has 6 reviews. Our employees Have worked for us for over 10 plus years. Check with the Better Business Bureau when Checking On any company. At Master Clean, we clean it right the first time. Our top-notch technicians understand that carpeting is a big investment, and it is our goal to keep your investment looking its best by utilizing the latest technologies, products and procedures to serve our customers. It is this commitment that has made us Central Ohio’s Consumers’ Choice in upholstery and carpet cleaning since 1989. We aim to be your favorite carpet cleaners in Columbus Ohio. Our state-of-the-art, truck-powered cleaning system surpasses conventional units by generating powerful high-temperature steam extraction that provides a deeper cleaning in eliminating stubborn spills, soiled spots and other residue. Coupled with an effective cleaning agent that dissolves soils faster than traditional products, this powerful carpet cleaning process will restore the look and feel of your carpet fiber, with faster drying times. We are committed to hiring the best professionals possible, which is why all Master Clean employees are screened with complete background checks. We take great care when working in your home, and it shows in the quality of the finished product. If you are in need of carpet cleaning services, contact Master Clean today, Central Ohio’s Consumer Choice!

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 1238 reviews

Ethel M.
07/2014
4.0
carpet cleaners
  + -1 more
My carpets are really old. They are clean, but it didn't look like it was cleaned like the other company I used. I paid $99 for three rooms. I had just had one guy come out to clean the carpet. He was really professional. I didn't have any problem with him. His services were fine. He was good. I have a cat. The price was good because of the coupon. His punctuality was good. I would consider using them.
Description of Work: Master Clean came out and cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Master Clean Inc
We appreciate your business, please call us if you are not happy. Customer satisfaction is our main goal. thanks, Don Kessler

Nicholas C.
06/2014
5.0
carpet cleaners
  + -1 more
It was a great service. They were very polite. Most of the time they give you a window on when they are going to be there and you have to wait. He was there 10 minutes before they said they are going to be there. I waited out in the car until the window arrived. He was in and out. He was professional.
Description of Work: I actually just used one of your carpet cleaning providers, it was Master Clean Inc. They did 7 areas, 3 bedrooms, a hallway, the stairs, and a very large living room. I was selling the house so they don’t have to move anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gina C.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job and worked well. We’ve used them two or three times.
Description of Work: We use them for carpet cleaning and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
As always they did a fabulous job. They were on time. The tech was very thorough and paid attention to the job at hand. My furniture and carpet looked like new. I have beige carpet and that sometimes can be a challenge but they did a great job. I would highly recommend them.
Description of Work: They cleaned and carpets and my couches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

michael S.
06/2014
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
The service was great. I scheduled online for an estimate to ensure that they were able to complete the job since other providers had not been able to. The day of the service, they arrived on time and got right to work. It was a big job, but I felt they worked quickly and efficiently. The price was right in line with other prices I had gotten for a home with two units, but they were the only one that was able to actually do the job of the several providers I contacted.
Description of Work: We have to heating units in our house. One in the attic and one in the basement. They cleaned both units and duct work. Many providers were unable to reach our unit in the attic due to not having the proper equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$486

Bob N.
06/2014
5.0
carpet cleaners
  + -1 more
On time, professional, no surprises, for a reasonable price.
Description of Work: Cleaned carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Julia B.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent service. I was able to make a Saturday appointment which works best for my schedule. The only mix up was that whomever took the order recorded my neighbor's address instead of mine, but that was quickly resolved when Master Clean called to get the right address and we looked out the window and saw the van at our neighbor's. Tom was the person assigned to the job and he was quite professional and conscientious. The reclining chair had a lot of small stains that I had previously and unsuccessfully tried to remove with spot cleaners. Tom was able to remove them. He asked me to check his work to make sure I was satisfied. He went back over one area that was particularly dirty and advised on on how long to wait for the chairs to dry. The chairs now look refreshed and clean and I couldn't be happier. The price seemed very reasonable. Tom even ran his cleaner over one level of my cat's climbing condo where I hadn't been able to get out all of an old kitty puke stain. Now, even the cat is happy. Two thumbs and four paws up!
Description of Work: Cleaned one upholstered reclining chair and 7 dining and bar stool chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Teresa L.
06/2014
5.0
carpet cleaners
  + -1 more
Employees were very professional. Service was provided quickly and carpets looked and smelled great when they were done. Very happy with experience!
Description of Work: Steam cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda H.
06/2014
5.0
carpet cleaners
  + -1 more
Cleaned carpets. Did an outstanding job. Arrived promptly; offered but did not push advise. Worked quickly and efficiently. Have recommended to family and friends.
Description of Work: Cleaned carpets. Did an outstanding job. Arrived promptly; offered but did not push advise. Worked quickly and efficiently. Have recommended to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LeShawn P.
06/2014
5.0
carpet cleaners
  + -1 more
They showed up on time. Did a great job. I didn't have to move my furniture either.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sally B.
06/2014
5.0
carpet cleaners
  + -1 more
Master Clean called us to give us a window of time when they would be here and then, they called to let us know they were running just a little behind. I thought they handled everything very professionally. The gentleman that came and cleaned the carpet was great. He took extra care to make sure the hardwood floor didn't get scratched bringing in the equipment and put cloth rags around the posts of the stairways so they would not get scratched from the equipment either. He took pride in his job well done and was very personable. We have used this company at least once before and will continue to use them for all our carpet cleaning needs.
Description of Work: Cleaned the carpet on the stairs to the basement and on the stairs to the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

MICHAEL E.
06/2014
5.0
carpet cleaners
  + -1 more
I've used these guys before. They're always very professional and very good at taking care of stains and problem areas. Good service for a good price. Will definitely use them again.
Description of Work: Cleaned the carpets in our house before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Stefanie M.
06/2014
5.0
carpet cleaners
  + -1 more
I've used a couple and these guys are the best. They get the areas very clean. Their work is so good that it's noticeable. They're very nice and easy to work with.
Description of Work: For all carpet cleaning, I use Master Clean. They did the carpet cleaning of 5 areas of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mrs B.
06/2014
5.0
carpet cleaners
  + -1 more
Service was prompt. They showed up on time and were easy to reach via phone. So many companies don't even have a decent way to answer the phone, but this shop was professional and easy to get a live person. The service is good and thorough, and the staff onsite was courteous and knowledgable. Be sure to have them inspect carpet if you re trying to remove an odor, as not to spray and clean...but find out the smell is coming from the pad or sub-floor. Overall the service cleaned the carpets and left them feeling / looking very fresh.
Description of Work: Provided Carpet Cleaning with Deoderizing Spray

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

catherine L.
06/2014
5.0
carpet cleaners
  + -1 more
Great!! On time service , great techs.
Description of Work: clean front room carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Pamela C.
06/2014
5.0
carpet cleaners
  + -1 more
John and Zach were great! The were punctual and got the job done quickly. The carpets and sectional never looked so good. Thanks again!
Description of Work: Cleaned carpet in 2 bedrooms, an area rung, and a sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Susan H.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
I chose Master Clean because of their wonderful reviews here on Angie's List and I have to say that Charles J and Rob S did a fabulous job of cleaning my carpets! There were some badly stained areas and these guy's got rid of them all.I intend to use Master Clean going forward.A special thank you to Charles and Rob for finding a piece of jewelry in one of the bedrooms! Your honesty is much appreciated!
Description of Work: Cleaned and stain guarded 10 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

UESKY D.
05/2014
5.0
carpet cleaners
  + -1 more
technician in my opinion with beyond/
Description of Work: Steam cleaned 5 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elizabeth B.
05/2014
5.0
carpet cleaners
  + -1 more
They did a great job. On time, very quick job. Looks great.
Description of Work: They cleaned carpet on stairs and in hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sherry S.
05/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
Did a wonderful job cleaning the air ducts in my house. The technician arrived on time, was friendly and professional. He showed and explained some of the equipment that would be used. He even brought in a camera for me to see a before and after shot of the duct work he cleaned. Anything found in the ducts that the equipment would not pick up, he was able to retrieve by hand and threw away. He even cleaned the grates covering the vents and the area around the grates. Would definitely call again.
Description of Work: Cleaned Air Ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BRUCE V.
04/2014
5.0
carpet cleaners
  + -1 more
Dusty and his helper completed all of the work in four days. They were courteous and careful, and they willingly volunteered such extra services as hauling away the old carpet and carrying an old sofa out to the curb for trash pickup. They did a thorough cleanup job after sanding the floor.They gave me good advice on how to air out the house and how long to let the paint dry.
Description of Work: Refinished wooden living room floor. Removed old carpet, sanded and stained the floor, and applied two coats of water-based poly finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$963

Joan F.
04/2014
5.0
carpet cleaners
  + -1 more
I was very impressed with the work performed by the second technician. He went through our garage so he would not make a mess on the wood floor in the entry way. He used the padding on the walls so the hose would not mark my walls. He advised the use of distilled white vinegar and water in equal parts to clean the floor so the sealant would last longer. The grout looked so much cleaner the second time it was done. It pays to write reviews. Master Clean acted with integrity and professionalism in responding to my concerns raised after the first trip to clean the grout in November. We will have them back in April to clean our carpets. We had them clean our carpets in our old place in May 2013 and they did a fabulous job!!!
Description of Work: On November 30, I asked master clean to steam clean bathroom grout in two bathrooms. i was disappointed in the job that was done and finally reviewed them in March 2014. Within 72 hours of posting the review, I received a call from Master Clean. They offered to redo the grout in both bathrooms at no charge to me. On March 31 the technician came out. He was courteous and professional. He was on time and left my home in good shape after he completed the work. The grout looked great after this second cleaning. We will have are carpets cleaned in April. I was impressed that Master Clean wanted to make this right..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sonia E.
04/2014
5.0
air duct cleaning
  + -1 more
He was very good. He was thorough, on time and worked very hard.
Description of Work: He cleaned 21 ducts, our furnace and our main vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369.8

melissa D.
03/2014
5.0
carpet cleaners
  + -1 more
He was right on time. He was very professional. He asked me what areas were to be cleaned he went right to work. He cleaned the floors and deodorized the carpets all in a timely and professional manner. Great job!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sotirios N.
03/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
This is the second time we have used Master Clean. They did a great with cleaning our carpets in the fall and we asked them back out for spring carpet cleaning. Scheduling was easy, they called to confirm the morning of the scheduled service, and showed up right on time. When the technician arrived he was professional. He was flexible when I told him that I wanted to get an additional area cleaned. Best of all he was able to remove two stains in our great room that I wasn't able to get out despite a lot of effort!
Description of Work: Cleaned carpets throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Master Clean Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Master Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Master Clean Inc offers free project estimates.
Yes, Master Clean Inc offers eco-friendly accreditations.
No, Master Clean Inc does not offer a senior discount.
Yes, Master Clean Inc offers emergency services.
Yes, Master Clean Inc offers warranties.
Master Clean Inc offers the following services: Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.
Ask for details.

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM