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Master Clean Inc

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Master clean has won numerous business awards. You want a company That has experience in the field, not a company that has 6 reviews. Our employees Have worked for us for over 10 plus years. Check with the Better Business Bureau when Checking On any company. At Master Clean, we clean it right the first time. Our top-notch technicians understand that carpeting is a big investment, and it is our goal to keep your investment looking its best by utilizing the latest technologies, products and procedures to serve our customers. It is this commitment that has made us Central Ohio’s Consumers’ Choice in upholstery and carpet cleaning since 1989. We aim to be your favorite carpet cleaners in Columbus Ohio. Our state-of-the-art, truck-powered cleaning system surpasses conventional units by generating powerful high-temperature steam extraction that provides a deeper cleaning in eliminating stubborn spills, soiled spots and other residue. Coupled with an effective cleaning agent that dissolves soils faster than traditional products, this powerful carpet cleaning process will restore the look and feel of your carpet fiber, with faster drying times. We are committed to hiring the best professionals possible, which is why all Master Clean employees are screened with complete background checks. We take great care when working in your home, and it shows in the quality of the finished product. If you are in need of carpet cleaning services, contact Master Clean today, Central Ohio’s Consumer Choice!

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1126-1150 of 1238 reviews

Joseph L.
06/2013
5.0
carpet cleaners
  + -1 more
They did a fine job.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shirley S.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This company is fantastic! I had them clean my carpet in two different condos that I previously owned and the technician did a superb job. Very thorough, efficient, clean, polite and very reasonably priced!! Obviously, I liked the job they did they first time, since I had them come back twice to the second condo I used to own. I pass their name and contact info along to all family and friends looking to have their carpets cleaned. I'm glad to be able to share my experiences on here where many will read the good things I have to say about them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Adam K.
04/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very impressed with Master Clean. Damian came out promptly and was in and out before I knew it. We just bought the home and the carpets were old and stained but they look 100 times better now. Damian was also very polite and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca B.
04/2013
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Professional young man explained about pet urine soiiing in carpet and need for deodorizing. Cleaned and treated all carpeted areas of condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.66

Dana B.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
see abovr
Description of Work: After viewing ratings on Angie's List I called Master Clean to get a quote on upholster cleaning for a sofa, love seat, two chairs and a small area of carpeting which included the stairway and upstairs hallway. The quote was reasonable and we scheduled service for Wednesday of the same week. They called early that morning and gave me a time frame when the techs would arrive. They called again when they were on the way and arrived 10 minutes early. The techs were polite and professional and work was completed in a reasonable time. I also ask if they cleaned draperies and they did that as well for a reasonable charge. There was a stain on the carpet in front of the love seat. We did not have that carpet cleaned but the tech used the machine to get the stain out at no charge. I paid the tech at the agreed price. When I checked out the work on the sofa I noticed there were a couple areas that I didn't consider clean. I called their office and Jim offered to have someone out the next day. Brian came as schedule and he did all the cushions even though I considered most already acceptable.. He just lef and in short I am completely satisfied. In my opinion Master Clean is all about customer service and will do what they need to to keep customers happy. I will certainly use them again with no hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Master Clean Inc
[member name removed], Thank you for the business Don Kessler Pres/CEO

Catherine K.
04/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Great!
Description of Work: I have been a master Clean customer for over ten years. They are reasonably priced, have always sent out great guys to do the work,, and they have been most helpful in working around fragile items in the home. They came out and did a thorough clean for us before my daughter's wedding, and the whole house sparkled. We tried Stanley Steemer a few times, but came back to Master Clean because I felt like we got what we paid for and more. With SS, I felt like I was paying way too much for mediocre service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael N.
02/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 4 areas and deodorized 2 in our home. The technicians were prompt, they got right to work, and thy answered any questions I had. The carpet looks and smells great! We will definitely hire Master Clean again in the future!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Master Clean Inc
thank you

Megan D.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did an amazing job. They gave a two hour window so you were not waiting around all day. They even have us cleaning tips. And they were reasonably priced.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven K.
10/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were quick, efficient and we had a stain that they told me from the beginning might not come out. However the technician gave me a tip to try in my own and it worked really well. The only criticism which is partly my fault is that he asked if I wanted the pet deodorizer added and on I said sure. This ended up being $40. Had I known that I probably wouldn't have done it. Again partially my fault because I didn't ask. I would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

SHARON A C.
09/2012
5.0
carpet cleaners
  + -1 more
excellent
Description of Work: I have used Master Clean before. This is the first time i went through Angies list because ( Local Deal & Buy Now) :). I have nothing but good things to do say about the two young men who came out and cleaned my carpet and steps. they came at the time they said they would be there. I had several questions about spots in the carpet and he answered them in a professional and easy to understand manner. They worked together as a team. My husband had moved several items out of the way as a way of helping. ( he put the items in the yard not the basement not the garage) the yard. One of the young men helped us (my husband and i) bring the items back in the house while the other young man continued to work. I went into the basement while they continued to work. Once completed one of the young men called me up stairs to check the carpet and ensure that every things were to my standards and to see if i had any more questions or concerns. Everything was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.64

BETTY & DAVID A.
08/2012
5.0
carpet cleaners
  + -1 more
GREAT!
Description of Work: Brian and his crew were wonderful to work with! Thorough yet fast, friendly and professional. I think too that the equipment they use was better than other carpet companies as the stains came right out! Thanks and I'll be using you again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Jessica G.
08/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The lady that scheduled my appointment gave me an accurate quote & an appointment that was convenient. Eric, the guy who came to the house, was fantastic. He even cleaned a few extra spots that I hadn't planned on because they happen to be favorites of my dog. He cleaned two old Craig's list chairs and made them look great. These places all have more-or-less the same prices, so it's service that makes a difference. Master clean's service was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin B.
08/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They called ahead with an estimate of 9:30-11:30, and showed up exactly at 11:30. They walked the house and gave pointers where we had issues. They did a really top notch job and we're kind to our 20 month old and little dog. The guys from MasterClean were awesome. We will never use anyone else!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

lisa C.
07/2012
5.0
carpet cleaners
  + -1 more
very good overall
Description of Work: They cleaned 2 carpeted areas in our home. Price was great. They did a great job with the cleaning and gave us some good tips for spot cleaning. They were on time and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Holly E.
07/2012
4.0
carpet cleaners
  + -1 more
-
Description of Work: -

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$250

Moamen E.
07/2012
5.0
carpet cleaners
  + -1 more
Everything went well as expected.
Description of Work: Did a very good job. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy M.
06/2012
5.0
carpet cleaners
  + -1 more
Very good job!!
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Christopher B.
06/2012
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: I hired Master Clean Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RICHARD S.
06/2012
5.0
carpet cleaners
  + -1 more
OK. We would use them again
Description of Work: cleaned three rooms plus stairs and two area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy R.
05/2012
5.0
carpet cleaners
  + -1 more
The service when really well.
Description of Work: General Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl B.
04/2012
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: We had Master Clean steam clean our master bedroom carpet, as well as an area rug in our living room. They also cleaned the grout on our tile in the kitchen and entryway. Excellent job at a reasonable price, workers were professional and respectful in our house. Scheduler was timely and responsive. I will definitely be using Master Clean again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

LOU J B.
03/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Bedroom cleaned and Master Clean did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kazue M.
03/2012
4.0
carpet cleaners
  + -1 more
Ok
Description of Work: OK

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Stefanie M.
03/2012
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Carpet Cleaning on an Angie's List special pricing deal. The service tech was great to have around and we were surpised how clean the carpets came.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tammy S.
02/2012
5.0
carpet cleaners
  + -1 more
Excellent
Description of Work: Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Master Clean Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Master Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Master Clean Inc offers free project estimates.
Yes, Master Clean Inc offers eco-friendly accreditations.
No, Master Clean Inc does not offer a senior discount.
Yes, Master Clean Inc offers emergency services.
Yes, Master Clean Inc offers warranties.
Master Clean Inc offers the following services: Carpet cleaning, Window cleaning, upholstery cleaning,Air duct cleaning, Full Janitorial Service Commercial businesses.
Ask for details.

Contact information

680 Dearborn Park Ln, Columbus, OH 43085

http://www.masterclean.biz

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM