Maid to Mop

It goes awesome every time!

Awesome! They still clean my house. Because I was ill I was unable to clean my home. It was a horrible mess. I was a little embarrassed but they made me feel quite comfortable.

I have been using Maid to Mop for about 3 years now and have never had a problem. I get the same crew of girls bi-weekly for $105.00. They are always sweet, thorough, and efficient. The owner is always on top of her game! She'll call if there are ever any delays and is a joy to interact with. I highly recommend this cleaning service if you're looking for reliable, affordable, and overall great service!

I actually hate to clean. So before I move into my new place I wanted it cleaned. The crew cleaned things that I had no idea needed to be cleaned. They went straight to working very hard. It was in tip-top shape when they left. It was worth every cent. Ill have them back periodically to keep it up.

It was fantastic when the girls finished inside they came outside and finished what I had requested early. So they swept all the clippings (which I was going to do when I got home). How honest, and what a wonderful surprise.

Awesome!! 👍🏻

My problem I had was that one of them asked to give her the money we had. I asked her to fire them because she was the owner of the company.The price was fine. They were responsive.

As mentioned, I hired this provider to do a move out cleaning for the condo I rent out. Two folks showed up to perform the cleaning services for this condo for 2 hours. In the past I hired a company who got everything done and the condo looked amazing in 2 hours, I just couldn't remember or find info on who I hired. Getting in touch with this provider was somewhat of a challenge, but finally when I was able to I set up an appointment and the people who arrived to clean the condo were on time. They seemed somewhat professional, however they did not do a good job at all on the actual cleaning of the condo. I went to check out the condo a few days later (It took me about 2-3 days to go look it over just because I just had a baby) and I was extremely unhappy with how the condo looked. There was still soap scum in the bottom of the tub, which as we all know comes out if you scrub it, and the bathrooms didn't look like they had even been cleaned. The sinks were still dirty, the faucets had not been touched, and as mentioned the tubs clearly weren't cleaned. In the kitchen, the countertops were still dirty, the sink still was dirty, and the cabinets weren't cleaned out at all. They didn't even bother cleaning the pantry or washer and dryer. As far as the remainder of the condo, I had to bring over a vacuum and do it myself and re-clean everything because they did such a horrible job. I mean honestly, it didn't even look like the condo was professionally cleaned at all. I was extremely disappointed and contacted the manager, who basically told me I was out of luck because I should have called the day of. I had my baby early, which was unexpected, so I wasn't able to get there the day it was cleaned to check their work, rather I had someone let them in for me and went over 2-3 days later. Regardless if it was 2-3 days later, the condo was vacant and there is no way it could have accumulated all of that dirt again in 3 days. She offered me no resolution at all and actually never responded to my email response to her. Needless to say, I wouldn't recommend this company to clean your house because it won't look clean at all.

floors got sweped and moped good job on every serface

Terrible. Quoted lowest price but then worked slowly and charged 50% more because it took longer. Poor quality of work-- did windows but smeared them (looked worse after "cleaning" than before), wiped out cabinets, but missed obvious spills.

THIS LEADS ME BACK TO MY ORIGINAL PURPOSE FOR MY COMPLAINT. WHEN I SPOKE WITH ARLEEN ABOUT NOT BEING SATISFIED SHE OFFERED TO SEND THE GIRLS BACK OUT FOR 1 HOUR OF "FREE" CLEANING. THAT WAS NOT GOOD ENOUGH FOR ME AS I WAS STILL QUESTIONING HOW LONG THE GIRLS ACTUALLY CLEANED. I LEFT PAYMENT FOR 6 HOURS, BUT THEY ONLY LOGGED 2 HOURS. ANYONE PAYING MONEY FOR A SERVICE WOULD QUESTION THE TIME DIFFERENCE PER THE JOB DONE. ARLEEN THINKS THAT BECAUSE SHE STATES THEY WERE THERE 6 HOURS, I SHOULD BE SATISFIED. SHE REFUSES TO REFUND MY MONEY FOR THE 4 HOURS I AM DISPUTING. I APOLOGIZE IF MAID TO MOP HAS RUINED MY OUTLOOK ABOUT SINGLE OWNED COMPANIES, BUT I HAVE LEARNED MY LESSON. MY ONLY ADVICE FOR ANYONE WHO USES MAID TO MOP....DON'T PAY UNTIL YOU HAVE SEEN THE WORK!

THEY GAVE ME A STANDARD ESTIMATE OVER THE PHONE - I WOULD HAVE PREFERRED THEM COMING OVER TO THE HOUSE FIRST.

DID NOT LIKE THE QUALITY OF WORK AND DID NOT LIKE THE WAY SHE WAS TREATED IN HIS PERSONALITY. SHE ASKED FOR THE FLOORS TO BE CLEANED A SECOND TIME AND DID NOT MOVE THINGS TO SWEEP AND DID NOT VACUUM.