I have almost the same experience every time I buy something from them. We are talking about fridgerator, stoves, washer and dryers, microwave ovens. All our appliances we get from Lowes. The people in the store are terrific, informed they don't pressure you. I love dealing with the store. They sub out their deliveries and contract work and every single one, they come in to your house and tell you what they will do and won't do. This particular time they left the washer tilted and unbalanced in the corner. My husband had to balance the washer and dryer himself.
Description of Work: We bought a washer and dryer from Lowes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Michelle J.
08/2017
4.0
appliance sales
+ -1 more
Lowes people in the store, I love them they are terrific. I love that you can go in there and ask a question and someone in there will be able to tell you how to do, how to install, how to fix. Someone will know how to do it. The only thing is the contractors I cant stand. I did contact Lowes and the $35 you pay for them to come out and measure was returned, I didn't ask, so that was nice.
Description of Work: I bought a washer and dryer from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David L.
07/2017
5.0
appliance sales
+ -1 more
wrong store, error Lowe's Dublin store -- it went well
Description of Work: wrong store -- error We used the Dublin Ohio store. They did a good job with disposer and toilet purchases and installations. I tried to get the toilet work done at Home Depot in Reynoldsburg but they were hopelessly disorganized and I had to cancel the purchase and get a refund -- waste of time.
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
lisa S.
01/2016
1.0
ceramic tile
+ -1 more
unknown
Description of Work: Basically - kitchen backsplash looks awesome, but VERY poor communication that would take me forever to type about in detail! TWO no-calls / no-shows after scheduling appointments on my days off for Lowe's to come and do the backsplash,,,,Lowe's repeatedly calling me and telling me they were coming to my house on Wednesday to do the work despite the fact that I told them I work on Wednesdays and will never be home on that day......MANY other communication issues - much time wasted on my end.....Above all, Lowe's did not seem to care about the hassle that I had to endure.......
Rating Category
Rating out of 5
ALAN G.
10/2015
5.0
doors
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$347
Donna P.
08/2015
4.0
doors, fencing, gutter repair, siding
+ 2 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,200
Chris C.
06/2015
4.0
siding
+ -1 more
unknown
Description of Work: a little pricey.
Rating Category
Rating out of 5
Yes, I recommend this pro
REBECCA M.
05/2015
4.0
home improvement stores, replacement windows
+ 0 more
The window was reasonably priced. It’s pretty energy efficient. The length of time getting it was not the best. They didn’t come in as ordered in the time but that’s not Lowe’s problem, it’s the supplier. They mismeasured two windows. I found later I could have gotten somewhere else cheaper but they were reasonable. They didn’t gouge. They are not the most expensive and they are not the most energy efficient but they were okay.
Description of Work: I bought 36 windows but I didn’t have them install them. I had it done through Lowe’s. All I did was purchase from them. I have my own carpenter install them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,577.96
Cierra G.
06/2014
2.0
remodeling, siding
+ 0 more
We had problems from the beginning to end. So many mangers were involved, so many refunds issued, so many apologies given, corporate involved. The kitchen remodel looks amazing from top to bottom. That is the only thing that saved this review from getting an F.
Description of Work: Sold us products to do a complete remodel, did new cabinets, and countertops for the kitchen.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$22,000
Pamela C.
06/2014
5.0
siding
+ -1 more
The technicians that installed the storm doors were polite and courteous. They were on time and finished the job in a reasonable amount of time. They explained to me the features of the door and even demonstrated examples. I would definitely hire them again!
Description of Work: Installed 2 storm doors: one on the front door and one to the back door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Judy S.
03/2014
5.0
fencing
+ -1 more
My experience was just excellent. They are rather expensive but, the crew that came in, these guys completed their work in one day; they worked really very hard. I never expected them to complete everything which they did in one-day and it looks really very well done. The experience; basically once, when I went down and you know I said I was interested in having a fence installed, they had a project manager who actually came to my house and sat down with me and measured the backyard and then they sent a sub contractor, who was excellent.
Description of Work: I had used Lowe's for fencing my house back yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Raymond and Josephine M.
12/2012
5.0
doors, gutter repair
+ 0 more
They did an excellent job. They were professional and knew exactly what they were doing. I would use them again.
Description of Work: They put in 2 entry doors and 2 storm doors as well as brand new gutters. They also put up an awning in front.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Nancy W.
11/2011
5.0
siding, remodeling
+ 0 more
They were good. They were Mexicans and they were hard workers. Once they figured out what I wanted done, they did a good job. They did run out of siding but I think that was Lowe's fault.
Description of Work: I used Lowe's for remodeling in the front of my house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Siding,
Doors,
Appliance Sales and Installation,
General Remodeling,
Gutters,
Fencing,
Hardware & Home Improvement Stores,
Windows,
Ceramic Tile
FAQ
LOWE'S is currently rated 4.1 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.