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Knights Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

7 employees. No subs. Cost is determined on a per room basis. No travel charge. No extra charge for emergency service.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal

Services we don't offer

Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 353 reviews

Lani W.
11/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Went very well. I wish I could remember the gentleman's name but I misplaced the paperwork and it's been a few months ago. But he showed up bright and early and got busy cleaning. There were several difficult area's, (we haven't sealed the grout in several years and I thought for sure we'd probably have to re-grout), but he got down on his knees and scrubbed the daylights out of those awful areas. I was impressed with his determination as well as the end results. We'll definitely be looking to use Knights again in the future for other services. Thanks.
Description of Work: Cleaned tile and grout throughout the entry and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CHRIS G.
11/2014
5.0
carpet cleaners
  + -1 more
Very professional, efficient. I bought the $99 special (3 areas). They did the stairs for an extra $25. Very reasonable for the amount of carpet done.
Description of Work: Cleaned carpet in finished basement (very large area) plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CLARISSA B.
11/2014
5.0
carpet cleaners
  + -1 more
We had used them before, and they did a good job. Unfortunately we keep getting water in our basement.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara S.
08/2014
3.0
carpet cleaners
  + -1 more
Thought it went well until I came back from vacation and my sister didn't know I had my carpet cleaned and she had cleaned my carpet and told me hold dirty my carpet was and that was only one week later. I will not be using this company again.
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Dave M.
08/2014
5.0
carpet cleaners
  + -1 more
Prompt, efficient, professional
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

KEITH H.
08/2014
5.0
carpet cleaners
  + -1 more
We purchased an Angie's list big deal for tile and grout cleaning. They were very prompt to answer my email and were able to come very quickly. The day the showed up, they were on time and ver professional. We plan to use them again soon to clean our carpets
Description of Work: Cleaned our Kitchen tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrew V.
08/2014
5.0
upholstery cleaning
  + -1 more
It went really well. He was prompt and on time, he wore protective coverings on his shoes so he woudlnt' get any dirt anywhere. He was very courteous, thorough and super nice.
Description of Work: They cleaned my couch and love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CAROLYN G.
07/2014
5.0
carpet cleaners
  + -1 more
We use this company every year to clean our carpets. They are always on time and are very professional. Our carpets look and smell wonderful. I highly recommend this company.
Description of Work: Matt cleaned the carpets in our family room, den, dining room, living room, stairs, hall, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Kirk R.
07/2014
5.0
carpet cleaners, carpet installation
  + 0 more
They did a wonderful job. It was a really good outfit. They were here quick. They were here for two hours; it was amazing. They were majorly accommodating and I would definitely use them again. They're wonderful group.
Description of Work: We used Knights Carpet Care. We had fourbig rooms and a loft and a staircase done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Greg G.
06/2014
5.0
carpet cleaners
  + -1 more
prompt and professional. would use again
Description of Work: carpet cleaning in 4 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

COLLEEN D.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very satisfied with the work that was done. The mud my dog got on the sectional could not be seen, and the very dirty recliner with dog hair looked really wonderful after it was done. It's impossible to get all the dog hair off; I vacuumed it a lot before the cleaner came. He was able to get more off, and all the stains and dirt. The carpets look great too! I appreciate the hard work and extra effort that was done.
Description of Work: Cleaned carpet on stairs, hall and living room; cleaned recliner and sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

DON B.
06/2014
5.0
carpet cleaners
  + -1 more
The cleaning of the carpet and furniture went extremely well! Knights Carpet Care went above and beyond with quality service and professionalism. They repaired carpet on one stair, moved the furniture, put it back in place wuth padding under it, and made the carpet look like new! They are excellent and I highly recommend them!
Description of Work: The job was re-scheduled. Matt and partner arrived right on time. They were very courteous. They cleaned the carpet in entire house and a sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Bridget P.
05/2014
5.0
carpet cleaners
  + -1 more
It went well. They were very professional and I was impressed about how prompt they were. I was able to get my first choice of appointment. He even left me a bottle of spot cleaner for free and offered discounts for any future work without pressuring me.
Description of Work: Upholstery cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith B.
05/2014
3.0
carpet cleaners
  + -1 more
I don't think they're that good. They try to remove the spots but it came out worse. They used too much fluid.
Description of Work: Knights Carpet Care provided me a carpet cleaning service. They cleaned the carpet in one room.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Bonnie Y.
05/2014
5.0
carpet cleaners
  + -1 more
This contractor arrived on time. Matt did a walk through to make sure he understood what needed done. They got to work right away. We just had the entire first floor painted and I appreciated that they were careful. They also had corner guards that protected the walls. After they were done, we walked through again to make sure we were satisified. Would recommend Knight's Carpet Care.
Description of Work: Cleaned carpets in family room, stairs, hallway, three bedrooms upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Pamela R.
05/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I had tile installed in my kitchen/dinette/bathroom area about 10 years ago. I attempted to clean and seal the grout myself about a year ago. I actually cleaned it very well. However, the seal I used for the grout did not work very well. So using an Angie's Special, I purchased the $99 special from Knights Carpet Care to have the tile and grout cleaned and sealed. Immediately upon my purchase, I was given the option to schedule 3 dates on which I would like to have the service performed. I received a call from the company within 24 hours and was told that they could accomodate my first request which was for April 30, 2014. The appointment was for between 10:30 and 11:00 am. However, I overslept and realized, when I awoke at 10:30, that I had missed a 10:00 call from the company. I returned the call and the company representative said that he was waiting outside my home. He had arrived early, but was waiting and was just getting ready to call me again. I thought that was really great. He was more than punctual. He had arrived early and waited close to 30 minutes. He was very nice and cordial. Once in my home, he did several things that impressed me. 1) He told me that the cleaning would take about 1 1/2 hours. And he actually took a little less than 1 1/2 hours. 2) I had not removed all of the chairs from the kitchen. He helped me move them to another room. and 3) he later took it upon himself to remove all items from the front closet floor so that he could clean the tile and grout on the closet floor. I had completely forgotten about the closet. He cleaned the tile and grout very well. The only "miss" was the urine stains on some of the grout on the bathroom floor. I'm certain if I had mentioned it too him, it would have been removed. He may not have seen it, but should have. Overall, he did a great job!
Description of Work: Cleaned and sealed the tile and grout in my kitchen, dinette and bathroom area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JOY B.
05/2014
5.0
ceramic tile
  + -1 more
Matt was very kind and professional! We were so pleased. Will definitely call on again!
Description of Work: Both cleaned my kitchen grout and did the upstairs carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jean G.
05/2014
5.0
carpet cleaners
  + -1 more
The company was easily contacted and promptly arranged a service date. Sean was exactly on time, and he used a device to check for urine in the corners where I thought the cat had used. He then flushed those corners, used an enzyme on the area, and deodorized that area. After that, he did a basic cleaning of our dining room area, living room, and stairway. The treated areas still are odor free after three days. He gave me a bottle of spot cleaner and a coupon for our next cleaning. Sean was very polite and professional. I will recommend this company to friends and use them again.
Description of Work: Cleaned, flushed, and deodorized an area where my cat had urinated. Also, he cleaned my dining room, living room, and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Cathrine H.
04/2014
5.0
carpet cleaners
  + -1 more
I am putting my house on the market and had to deal with a lot of vendors recently. I was extremely impressed with how responsive Knight's was. The quote was handled over email and it was an amazing price for the time they spent at the house (Almost 3 hours). Both gentleman were very nice, courteous, punctual and professional. I couldn't believe how quickly I got an appointment. It wasn't a perfect job. I did notice some imperfection after they left, but I am a bit of a perfectionist. I will say that they made my carpet look new and I don't have to replace it now, which saved me a thousands of dollars. I really appreciate their time and effort.
Description of Work: Knight's stretched the carpet in two rooms and the hallway upstairs, as well as cleaned the carpets in my entire house (~1800 sq feet)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jason M.
04/2014
5.0
carpet cleaners
  + -1 more
We are moving so they came out to clean our carpets. We used them about 7 years ago and were awesome. We have 2 young children and our carpets got really bad over the last 7 years and our realtor thought we would have to put in a carpet allowance when we put our house on the market. We were very surprised that they were able to get all the stains out of the carpet. If you are looking for a great service look no further. Call them today!
Description of Work: Cleaned carpets throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eric N.
03/2014
5.0
carpet cleaners
  + -1 more
This is an excellent provider and I would highly recommend. They were on-time and very professional. The equipment is new and they made sure the carpets look as good as new.
Description of Work: Cleaned carpets and did an outstanding job . They were on time and did a very professional job. I would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joy M.
01/2014
5.0
carpet cleaners
  + -1 more
Showed up on time, did a great job. Got some spots out previous company did not. Will use again.
Description of Work: Carpet cleaned in 3 rooms plus set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

MARIANNE D.
01/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
On time, worked hard & efficiently. Pleasant to work with.
Description of Work: Carpet Cleaning - great room & 2 bedrooms, leather sofa & chair cleaning & conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Stephanie W.
01/2014
5.0
carpet cleaners
  + -1 more
I called Shawn in a panic around 6:00 pm on 1/6/14 as I came home to a huge mess from my dog with a very upset stomach. Shawn said he could be there the next day, so I scheduled the appointment. Shawn showed up on time the next day (1/7) but couldn't get his truck to work as it was -6 degrees outside and the line had frozen. No problem there, that's what happens when it's -6 outside. He apologized numerous times and asked if he could come back the next day to do the work. Shawn came back at 8:00 am the next day (1/8). He completed the work in a timely manner. He worked extra in the bonus room where my dog had gotten sick. The vast mojority of stains came out, there is probably 1 that could use a little more attention but Shawn told me to call him and he'd come back and retreat any areas that I'd like looked at again, which I appreciated. Shawn did an excellent job. He came out the next day and I'm sure he could have gotten all the stains out had I called him to come back, but I would say 95%+ was removed with the initial treatment. Also my carpet is extremely light in color, which doesn't hide anything. I will definitely use Knight's for my next cleaning.
Description of Work: Cleaned bonus room, upstairs hallway, stairs, master bedroom carpet as well as large rug in family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DIANA S.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Shawn and Mat were on time and immediately set to work. I have house dogs therefore my carpet has stains. Mat and Shawn keep working on a stain until it is gone. And my husband had stained his light blue overstuffed recliner with transmission fluid. But the chair looks good as new! Mat and Shawn do all the work themselves and I feel very comfortable with them in my home.
Description of Work: 6 carpet rooms 1 hallway 1 overstuffed recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Knights Carpet Care is currently rated 4.8 overall out of 5.
Knights Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Knights Carpet Care offers free project estimates.
No, Knights Carpet Care does not offer eco-friendly accreditations.
No, Knights Carpet Care does not offer a senior discount.
Yes, Knights Carpet Care offers emergency services.
No, Knights Carpet Care does not offer warranties.
Knights Carpet Care offers the following services: Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal
Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com