Knights Carpet Care

Everything went well.

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This company did a great job with returning phone calls and answering questions as well as the carpet cleaning with several spots removed. They were running a bit late for their appointment and called to let me know of this in advance.

Very professional and quick. I was very pleased with the price.

MATT MASON AND SEAN ROGERS WERE PUNCTUAL AND POLITE. THEY DID AN EXCELLENT JOB, AND WERE PLEASANT TO HAVE AROUND. I EXPECTED THEM TO HAVE A LIST OF THE 10 STEPS. THEY WERE OPEN TO ME ASKING AND WRITING A LIST AND WHAT FURNITURE CHANGES. MATT AND I SIGNED A WRITTEN AGREEMENT.

Excellent! Doug and Franklin were very personable. They were right on time and finished in a timely manner. Overall, a great experience!

I LEFT A MESSAGE & NO ONE CALLED ME BACK. I THINK SOME ONE COULD HAVE AT LEAST CALLED BACK TO LET ME KNOW THEY WERE BUSY.

THEY WERE ON TIME, THEY WERE GREAT. THERE WERE NO HIDDEN CHARGES. THEY JUST DID THE BEST JOB I HAVE SEEN.

THEY WERE ON TIME, AND WORKED REALLY HARD ON THE CARPETS. I HADN'T HAD THEM CLEANED IN A WHILE, BUT THEY DID A REALLY GOOD JOB. I'LL USE THEM FROM NOW ON, EVERY SIX MONTHS. THEY WERE VERY NICE AND COURTEOUS.

BOTH OF THE GENTLEMAN WHO ARRIVED TO CLEAN, WERE PROFESSIONAL & COURTEOUS, THEY WERE VERY PLEASANT TO WORK WITH & EVEN CLEANED TWO SMALL RUGS FOR ME AT NO CHARGE. I HAVE ALREADY RECOMMENDED THE COMPANY TO TWO OF MY FRIENDS.

ARRIVED RIGHT ON TIME, IN FACT I WAS 10 MINUTES LATE AND THEY WERE GRACIOUSLY WAITING FOR ME. GREAT JOB CLEANING THE CARPET. VERY PROFESSIONAL. TREATED STAIRCASE AS PART OF HALLWAY, DIDN'T CHARGE EXTRA FOR IT. GREAT VALUE WITH ANGIE'S LIST COUPON!

THEY WERE RIGHT ON TIME. WHEN I CALLED TO SET THIS UP, IT WAS DONE ON THE SPOT. THERE WERE NO PROBLEMS WHATSOEVER. THE GUY HAD BEEN HERE BEFORE. THE GUY WHO DID IT WAS MATT, HE WAS ONE OF THE CO-OWNERS. IT WAS A SEMI-ANNUAL CARPET CLEANING. HE SAID THIS WAS A BUSY TIME OF YEAR FOR THEM. TELL PEOPLE TO BE PREPARED WHEN THEY COME. WE GOT EVERYTHING POSSIBLE OUT OF THE WAY. THEY MOVED THE BIG FURNITURE. IT WENT VERY FAST AND VERY EFFICIENTLY.

GOOD COMPANY TO WORK WITH. I REQUESTED A SPECIFIC TIME OF DAY, AND THEY ARRIVED EXACTLY ON TIME; THEY WERE POLITE AND HELPFUL. THE CARPET ON OUR STAIRS TOOK TOO LONG TO DRY AND BEGAN TO SMELL. THEY CAME OUT IMMEDIATELY, AND TOOK CARE OF THE PROBLEM. THEY ALSO HAD A SERVICE PERSON MAKE A FOLLOW UP CALL TO SEE HOW THE SERVICE WAS. MY ONLY COMPLAINT IT DOES NOT INVOLVE CLEANING. I ALSO ASKED IF THEY COULD GET RID OF THE LUMPS WHERE THE CARPET WASN'T LAID DOWN PROPERLY. OVER THE PHONE THEY DIDN'T TELL ME THAT WOULD COST MORE MONEY, AND THEY DIDN'T TELL ME IT COULDN'T BE DONE THE SAME DAY AS THE CLEANING. THAT WORK HAS NOT BE COMPLETED YET, SO THE GRADE I'M GIVING THEM IS ONLY BASED ON MY EXPERIENCES WITH CLEANING.

TWO REPRESENTATIVES ARRIVED WITHIN 15 MINUTES OF THEIR STATED TIME AND SPENT SEVERAL MINUTES LOOKING AT THE JOB AND EXPLAINING WHAT THEY WERE GOING TO DO. THEY HAD THE ENTIRE HOUSE DONE IN ABOUT 2 HOURS. THE BASEMENT HAD SOME PET STAINS ON A LIGHT BERBER I HAD TRIED TO REMOVE OVER THE YEARS AND THEY WERE ABLE TO VIRTUALLY ELIMINATE THEM. THE TILE IN THE KITCHEN IS BACK TO NEARLY NEW APPEARANCE. I'M VERY PLEASED WITH THEIR WORK. THEY MOVED THE SOFA AND CHAIRS TO CLEAN UNDERNEATH AND RAKED THE CARPET TO RAISE THE PILE. THEY WERE FRIENDLY, ANSWERED OUR QUESTIONS THOROUGHLY AND DEFINITELY KNEW WHAT THEY WERE DOING. I WOULDN'T HESITATE TO USE KNIGHTS AGAIN.

VERY FRIENDLY AND EASY TO WORK WITH.

I WOULD RECOMMEND THEM HIGHLY, AND WILL USE THEM AGAIN. YOU GET WHAT YOU PAY FOR. THEY WERE VERY GOOD AND CARING.

EXCELLENT JOB. I WAS PLEASED WITH ALL ASPECTS OF THE SERVICE.

VERY PROMPT, COURTEOUS, AND DID AN OUTSTANDING JOB. SHOWED UP ON TIME, AND COMPLETED WORK QUICKLY.

ON TIME, DID GOOD WORK, TOOK THE TIME TO DO IT CORRECTLY, FOLLOWED UP WELL.

MATT WAS VERY NICE AND DID A GREAT JOB ON MY CARPETS. HE GAVE ME CARPET CARE INSTRUCTIONS AND DIDN'T LEAVE A MESS. WHEN THE TIME COMES I WILL USE HIM AGAIN.

TAKES A LONG TIME TO DRY. CARPET WAS WET BUT CLEAN

I HAD TRIED EVERYTHING TO REMOVE THIS MYSELF. DUE TO THE NATURE OF RED DYE STAINS, THEY WOULD NOT 'GUARANTEE' IT COULD BE REMOVED, HOWEVER THEY DID INDEED REMOVE 100% OF THE STAIN. NICE REPS.