They did excellent work. The carpets were spotless when they were done. They were dry by the end of the day and we'll use them again.
Description of Work: They cleaned all the carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Elizabeth B.
11/2008
5.0
carpet cleaners
+ -1 more
Great company-arrived when they said they would, did an excellent job of cleaning the carpet & left everything looking good!
Description of Work: Cleaned carpet in 2 big rooms & a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARJORIE S.
11/2008
5.0
carpet cleaners, upholstery cleaning
+ 0 more
He was friendly and went right to work. He worked quickly and did a good job. We are very pleased and thank you for the recommendation.
Description of Work: Carpet cleaned in 4 rooms, furniture in family room cleaned, 1 sofa and 2 chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JANICE V.
10/2008
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They were able to perform the work in a short turn around time. Everything looked great when they were done. They even got a stain off a light colored sofa that was caused by the last cleaning company that cleaned the sofa.
Description of Work: Cleaned carpet in three rooms, two area rugs, a sectional sofa, and a sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Karen L.
10/2008
5.0
carpet cleaners, carpet installation
+ 0 more
They showed up on time. Moved all the furniture that needed to be moved and put it back in place. Even had to remove a mirror from a dresser. Completed the job very quickly.
Description of Work: Cleaned our totally filthy carpet and now it looks great. Also, re-stretched our bedroom carpet that had lots of lumps. Looks great now, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
KRISTINA L.
10/2008
5.0
carpet cleaners
+ -1 more
Brian was very nice both on the phone and in person. He was able to come out the next day as I was under a time crunch. He arrived within the time he said he would (gave 30 minute window for arrival). Cleaned all areas requested, very nice job. Included 2 carpets by the door for free. I will be using him again, and would gladly recommend him to friends and family.
Description of Work: Cleaned stairs, hallway, pathways in one room, complete one room (3 rooms total). Added Scotchguard to all areas cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
AMY & MIKE B.
10/2008
1.0
carpet cleaners
+ -1 more
Did not contact us with an estimate on carpet cleaning
Description of Work: Called to get an estimate, left message and no response. Called another company who completed the job
Rating Category
Rating out of 5
responsiveness
1.0
JOANN H.
09/2008
5.0
carpet cleaners
+ -1 more
My experience with them was really good. It was affordable and it was short notice when he came out. He was also really friendly and it was a good price.
Description of Work: They came and cleaned the carpet in one of our rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Yana M.
09/2008
5.0
upholstery cleaning
+ -1 more
The company was very quick in setting an appointment (one day later). The estimate was different but the technician gave me the phone quoted price and a coupon. The only problem, it took longer to dry than he had indicated, so I wouldn't wait till the last moment if you're having company. Our recliner that our granddaughter vomited on, was like new when it dried and the sofa no longer has a coating of cat hair. We left the sofa cushions standing to discourage the cats from returning to perch.
Description of Work: Cleaned a recliner and a sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
NANCY S.
08/2008
2.0
carpet cleaners
+ -1 more
The quality of work and the punctuality were fine. I had them come to my home a year ago and one of the rugs curled around the edges. They wanted to clean the rug again and the rug curled again. I called them back to see if they could fix it. They informed me they could come out the next day to fix it. I was home before the scheduled appointment. I called several times to try to find where the technician was, and didn't have any luck. The next day I tried to call several times and all I ever got was an answering machine. I finally got a call back and informed the tech was there at 10:30 before the appointment was supposed to be. They eventually came out and worked on the rug. The end result was okay, however, I don't feel like it should have taken so much effort on my part to get the problem fixed.
Description of Work: They cleaned a love seat, two rugs, and misc small rugs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Response from Knights Carpet Care
YES IT IS TRUE WE HAD A MISCOMMUNICATION ABOUT THE FIRST APPOINTMENT, WE WERE THERE BUT NO ONE WAS HOME. THE NEXT MORNING WHEN I TALKED TO THE MEMBER I HAD SOMEONE THERE TO FIX THE RUG WITHIN 2 HOURS. IT TOOK US 3 MINUTES TO STRAIGHTEN UP THE NON SLIP MAT UNDER THE RUG AND THE CURL WAS GONE, THE EXACT SAME THING THAT HAPPENED LAST YEAR. I FEEL WE WERE VERY RESPONSIVE TO THE SITUATION. THE MEMBER HAD CALLED AND LEFT A VOICEMAIL, AND I WAS STILL ON THE SAME PHONE CALL AND SHE WAS ALREADY CALLING BACK BEFORE I COULD EVEN CHECK THE FIRST MESSAGE, LET ALONE CALL MY TECH AND CHECK ON ARRIVAL TIME. SHE WAS HAPPY WITH ALL THE CLEANING AND WORK DONE, SAME AS LAST YEAR WHEN WE GOT ALL A'S FROM HER SERVICE REPORT.
RICHARD E.
08/2008
5.0
carpet cleaners
+ -1 more
They were excellent. They came and got the work done, and did it well!
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
RHONDA B.
08/2008
5.0
carpet cleaners
+ -1 more
It was a good experience. They came in did the job, they did it well and they were done. The guy that came out was good and was professional and courteous.
Description of Work: They came out and did the carpet cleaning through out my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DAVID & LORRIE V.
08/2008
5.0
carpet cleaners
+ -1 more
They responded quickly. They showed up on time. They did a good job. They were able to answer all of my questions. They explained everything they were going to do and what they were going to use before starting the job.
Description of Work: Knights Carpet Care cleaned the carpets in two rooms in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
PAT H.
08/2008
5.0
carpet cleaners
+ -1 more
They were able to fit me in the day after I called, were on time and very efficient in the work. I definitely appreciate the moving and replacement of furniture so they were very thorough. I've already booked a December date with them.
Description of Work: Living room, dining room and hallway cleaned, including a wine stain and a 'mystery stain'.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
MALLA I.
08/2008
5.0
carpet cleaners
+ -1 more
They answered all of my questions before I scheduled an appointment 3 days earlier. Bryan called 30 minutes before arriving to let me know he was on his way. I appreciated that because it gave me time to lock up my dogs before he got here. After touring the areas to be cleaned, he pointed out some stains and then began to work. He worked quickly and did a wonderful job. Once he found out I was an Angie"s List member, he reminded me about the coupon. That was nice. I paid by check.
Description of Work: They steam cleaned a great room, home office, master bedroom and bath, another bedroom, 3 stair cases, and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$191
Marie F.
07/2008
5.0
carpet cleaners
+ -1 more
It went very well, the reviews that I looked at through Angie's List held true with my experience as well. They were consistent and thorough, as well as professional.
Description of Work: They cleaned the carpets in six or seven rooms. They did pre-treating and stain removal.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$181
JENNIFER & RICK S.
07/2008
5.0
carpet cleaners
+ -1 more
Great! I set up my appointment. Very easy. The technician showed up on time. He did a great job. Answered all questions. My carpet looks new. This is great since I have a dog; who has a lot of play dates.
Description of Work: Cleaned two areas of carpet and Scotch Guard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
REBECCA B.
07/2008
5.0
carpet cleaners
+ -1 more
The work was great. They included the hallway and staircase as one room, which was nice. One stain came back and they came back to take care of it. The stain hasn't come back since.
Description of Work: They cleaned the carpet on our stairs, in our hallways, and in the living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Edward C H.
07/2008
5.0
carpet cleaners
+ -1 more
He did a great job. He moved all the furniture and put it back. They are the best cleaning company for the best price. It took them about 2 1/2 hours to clean the carpets. I am very pleased with their work.
Description of Work: He cleaned every room in my two story home that has 4 bedrooms plus the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Carol P.
06/2008
5.0
carpet cleaners
+ -1 more
We have had them out before, and they do a fabulous job. My carpet, which is an off white, looks a 1000% better. They are on time, friendly, and do an excellent job. They even accommodated us by moving up the scheduled date so that we could be ready for company. We used a coupon which saved us 15%.
Description of Work: They cleaned & deodorized 7 areas including stairs, hallways, a bedroom, and our high traffic areas of the living room, dining room, and family room. We have a puppy, so we had pet stains which they virtually got completely out. I was totally pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
Peggy W.
06/2008
5.0
carpet cleaners
+ -1 more
They were professional and on time. They did a great job and we would certainly use them again.
Description of Work: They cleaned the carpets in 4 rooms of my house. They moved the furniture for me. They brought all of their own supplies and they were very clean and neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
MARY H.
06/2008
5.0
carpet cleaners
+ -1 more
They are reasonably priced, moved furniture, provided pet stain remover as a bonus (which works very well), they're very nice, honest, they even found money behind a dresser and handed it to me.
Description of Work: They steam cleaned carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah G.
06/2008
5.0
carpet cleaners, floor cleaning
+ 0 more
An amazingly wonderful job! The bathroom floor looks brand new and has saved me $$$$$'s in replacement costs. The same results on the areas of carpet cleaned. The young man sent to do the job was prompt, extremely courteous and efficient. I could not be more pleased with the service from this company and will use them for future carpet and tile cleaning needs.
Description of Work: Cleaned and sealed master bathroom tile floor, carpets cleaned and scotch guarded: stairs and traffic way in family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
CLARISSA B.
05/2008
5.0
carpet cleaners
+ -1 more
He was prompt and finished with in the hour. We were very, very impressed with his services and would definitely hire him again.
Description of Work: They cleaned the carpet in the basement, basement staircase and kitchen. Did a spot check of the carpet. Thoroughly cleaned the kitchen carpet and removed a blue stain in the laundry room. He also sprayed the carpet with mildew resistant chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Carrie L.
03/2008
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The technician showed up on time and was very professional. He did a great job, was friendly and also had advice on removal of pet odors in the future. They also had a follow-up call to check on how everything went. I plan on contacting them again soon to clean the carpets again.
Description of Work: Carpets in family room, stairway, hall, one bedroom and two bathrooms cleaned. Also a three piece sofa sectional.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Knights Carpet Care is currently rated 4.8 overall out of 5.
Knights Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Knights Carpet Care offers free project estimates.
No, Knights Carpet Care does not offer eco-friendly accreditations.
No, Knights Carpet Care does not offer a senior discount.
Yes, Knights Carpet Care offers emergency services.
No, Knights Carpet Care does not offer warranties.
Knights Carpet Care offers the following services: Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal
Carpet sales and installation, color repair, spot dying, grout repair and replacement.