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Knights Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

7 employees. No subs. Cost is determined on a per room basis. No travel charge. No extra charge for emergency service.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal

Services we don't offer

Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 353 reviews

Kathleen M.
06/2010
5.0
carpet cleaners
  + -1 more
The guys who came out were very professional. They used an iron and terry cloth towel to remove the candle wax. There had been a spot about 3 inches round plus lots of drips in an arc on both sides of the spot. Everything came out and the carpet looks great.
Description of Work: I had gotten white candle wax spilled on my carpet in a sunroom and needed someone who could remove the wax. I called for service and had someone out the next day. They gave me an approximate time for arrival and came at the early end of the range. Did a great job of getting the candle wax out and cleaned the carpet in the room so everything looked great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DONNA M.
06/2010
5.0
carpet cleaners
  + -1 more
Were here on time, looked at the areas I had concerns, made recommendations. Did a Great job. Out in about 1 hour. I did not ask them to move furniture as it is not dirty under furniture. Next time I will have furniture moved, only need to move it every other cleaning. Will use again.
Description of Work: They cleaned carpeting in basically the whole house and steps. Company used a special enzyme to remove stains that had wicked up through the carpeting after other cleanings. In my opinion this is the best the carpet has looked after cleanings ever. The carpet is a short shag and not the easies to keep looking nice. The guys did a GREAT job. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jason M.
06/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Called on Thursday and he came on Friday afternoon as I told him my wife was about to have baby soon. My wife went into labor in the middle of the appointment and I came home from work and had to pack around the workers. They were very professional and even offered to close up our house for us. I would definitely recommend as they did a fantastice job and were very considerate to our circumstances!
Description of Work: Cleaned leather sectional and cleaned rugs in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHRIS & RICK R.
05/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Frank cleaned our carpet and sofa - nice and professional! Great - some bad spots from a dog with a weak bladder were removed quite well. Lots of attention to detail
Description of Work: Cleaned sectional sofa and 6 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

JULIANA B.
05/2010
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Arrived on time and was very efficient and helpful. Matt was very thoughtful and left me with not much to do to put the room back together,
Description of Work: Cleaned carpet in great room and hall. Cleaned screened in porch carpet. Cleaned several scatter rugs. Cleaned sofa and pillows. (Offered and helped with exercise bicycle assembly). All was done with a smile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Yana M.
03/2010
5.0
upholstery cleaning
  + -1 more
They were excellent. It went real well and the only thing that did not go as planned was that it did not dry fast as he thought it would. We have pets so the furniture had hair on it. He was real quick to send someone out when I called that evening of the next morning. They had a cancellation and were able to call me back to do the job.
Description of Work: We used Knights Carpet Care in August of 2008 and they cleaned the fabric of 2 recliners and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Rachel C.
03/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I made email contact to get an approximate estimate. Matt wrote back right away, but I didn't check my email til the next day. I thought his response was pretty speedy, but when I spoke to him in person he apologized for the slow reply! :-) They were on time, a little early even, but Matt called first to see if that was ok. Matt and Sean got right to it as soon as they got here. They had me show them any bad spots, and then they started pre-treating and then steam cleaning. Both guys are very personable and friendly, very efficient and thorough. They moved furniture to clean under, then put either little plastic or styrofoam squares under all furniture legs so there wouldn't be any bleed or rust from the leg touching the damp carpet. And they did all this (approx. 2000 sq ft) in about 2 hours! The products they use smell good, without being overpowering. We have 3 cats and 2 dogs, and after the Knight treatment, you'd never know! And our pets smell good from laying on the clean carpet...bonus!
Description of Work: I had a sofa, 3 bedrooms, landing and stairway, and great room cleaned (6 rooms, great room counted as two). Plus anti-pet odor enzyme treatment for all rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

COLLEEN W.
02/2010
5.0
carpet cleaners
  + -1 more
My family room is long. Other companies make it into two rooms and they didn't. They were good. They seemed to get ths stains out of the carpet.
Description of Work: I had the crapets cleaned in my family room, stairs, hallway and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen L.
02/2010
5.0
carpet cleaners
  + -1 more
They did a great job. They put special effort into some of the really bad high traffic areas. They mentioned a scotchgard special and I had them do two of the rooms (we'll be getting rid of the carpet in the other room in a few months. This is the second time I have used them. Did receive a 15% off postcard, but would have called them again. They are great to work with.
Description of Work: They cleaned carpets in our three downstairs rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Martha L.
01/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had guests arriving within a week, and a family room that is home base for a toddler, cat and puppy (translation: lots of set-in food, stains and dirt tracked in). They were prompt, professional and personable. They went straight to work and had me check their progress after starting the upholstery cleaning, to make sure all of the stains had come out to my satisfaction. I opted once they got there to add the Scotch-gard, and they were nice enough to let me use the Angie's List coupon even though I hadn't remembered to print it out. They also helped move some furniture to block the access to the room to keep out pets, and gave advice on helping the cushions dry faster. The room looks amazing -- like we don't even have said toddler, puppy or cat. I'm very pleased!
Description of Work: Cleaned the carpet in a much-used family room, as well as the upholstery for a sectional sofa and large ottoman, then had Scotch-gard applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MICHELLE H.
01/2010
5.0
carpet cleaners
  + -1 more
Great job. This is the second time I have used this company.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

GREG R.
12/2009
5.0
carpet cleaners
  + -1 more
Knight was easy to reach and establish a convienent appointment. Fellas we on time, polite and efficient. Overall, very pleased with the service.
Description of Work: Steamed clean stairs, landing and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

THOMAS H.
12/2009
5.0
carpet cleaners
  + -1 more
One of our dogs ingested a large home decorating item and became violently ill while we were away for Thanksgiving. The dog got sick all over the family room carpet and left a mess that included red dye that we tried to get up using everything we could find. There were 10 or more places on the carpet that appeared to be ruined. We debated whether it was even worth trying to get the stains out. We called Knight's Carpet Service and they said they would give it a shot. The came out the very next day and treated the stains, worked the stains, and cleaned the two main rooms of our home. The stains totally came out and the carpet looks as good as new! The workers were very professional and went above and beyond to get the stains out for us. In fact they treated a couple of stains in another room of the house that they were not cleaning. We are more than pleased with the services and price that we paid for the work that was done.
Description of Work: We had carpet that hadn't been professionally cleaned in 8 years. We had a dog get very sick on our carpet which necessitated a need to get it cleaned. Knight's Carpet Care came to our home and cleaned two major areas of the carpeting. They treated stains and cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Caroline A.
11/2009
5.0
carpet cleaners
  + -1 more
I was extremely pleased with their services. My carpets were much cleaner than with any other carpet cleaner. They were quick, professional, and did an excellent job.
Description of Work: I had my entire house carpet cleans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

GERI K.
11/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I got their name from Angie's List. It went very well. They did exactly as I had asked them. I had not had these carpets cleaned before, so I had questions. They were knowledgeable, professional, and did a super job! I would use them again.
Description of Work: They cleaned a living room/dining room, stairs, a hallway, and another room. They also cleaned a recliner chair that had never been cleaned before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

LISA M.
09/2009
5.0
carpet cleaners, floor cleaning
  + 0 more
Everything turned out very well. I had them come out twice?they did what I asked them to do, and because the quality and price were so good, I asked them to come do some additional cleaning. I was very happy with them.
Description of Work: They cleaned the carpet, and they also cleaned my tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER G.
08/2009
5.0
carpet cleaners
  + -1 more
We moved into our house in March, 2004 and the carpets throughout the house were newly installed. We recently had a baby and have been spending a lot of time on the floor with her. I was aware that our cat was urinating in one particular spot and i was constantly using a carpet cleaner spray to "remove" the stain and a pet odor product to remove the smell. Our cat also has a history of throwing up her food, so there were also stains on the floor related to that. Once our daughter came along, she had a few good episodes of spitting up which landed on our carpet and stain it. I had had enough and decided to get it professionally cleaned - it was beyond me trying to do it myself. They came out when it was convenient for me and my schedule. They were able to complete the project quickly and when i looked at my carpet aftewards, it looked as though it was new carpet. I definitely plan on getting my carpets professionally cleaned on a more consistent basis and plan to use Knights in the future.
Description of Work: Living room carpet cleaned including removal of stain and smell related to cat urination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

PAM B.
07/2009
5.0
carpet cleaners
  + -1 more
They showed up on time, and completed the job in a little over an hour.
Description of Work: Cleaned upstairs wall-to-wall carpet; 3 bedrooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JULIANA B.
07/2009
5.0
carpet cleaners
  + -1 more
arrived in time and cleaned my carpet..
Description of Work: cleaned the capet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

MICHELLE H.
04/2009
5.0
carpet cleaners
  + -1 more
Excellent. Prompt. On time. Will use again.
Description of Work: Cleaned 4 rooms, hallway and stairs. Also got the scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

DORIS D.
04/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They have always done a nice job. I plan to continue using them.
Description of Work: I use them for carpet and furniture cleaning as needed, so the price varies depending on what they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALBERTA M AND HENRY R H.
12/2008
3.0
carpet cleaners
  + -1 more
Making the appointment was pain free and they showed up on time. During the actual cleaning one person came so it was a bit difficult for him to move some of the heavier furniture. I would say that they did not get the carpet as clean as other companies have in the past. Overall it was just a satisfactory experience.
Description of Work: He cleaned three rooms, the hallway and the basement.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$210

JACKIE V.
12/2008
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They cleaned three areas. They did a great job with the carpet but I am not crazy about the chair. The chair looks streaky. They tried to fix the chair but it is still streaky and blotchy.
Description of Work: They cleaned carpets and a chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JIM & JULIE R.
12/2008
4.0
carpet cleaners
  + -1 more
It worked out pretty well. They were able to get the older carpet a tolerable cleaning. We'll need to replace it soon but they did pretty well for the holiday period.
Description of Work: They cleaned two rooms for us, living room and dining room. They came out ahead of time to evaluate our cleaning needs as the carpet is old and was in need of extra attention. They gave us an estimate and return later to do the job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.95

Carol P.
11/2008
5.0
carpet cleaners
  + -1 more
As mentioned above, Knight's arrived on time & worked efficiently & did a fabulous job:)
Description of Work: We had all of the carpets cleaned. This was a living room, dining room, family room, hall, stairs, & 4 bedrooms. Knight's always does a great job for us. We have a puppy and lots of pet stains and they always make our light carpets look like new:) Bryan was our technician and has been out before. He was fast, efficient, & thorough. We had a 10% coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Knights Carpet Care is currently rated 4.8 overall out of 5.
Knights Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Knights Carpet Care offers free project estimates.
No, Knights Carpet Care does not offer eco-friendly accreditations.
No, Knights Carpet Care does not offer a senior discount.
Yes, Knights Carpet Care offers emergency services.
No, Knights Carpet Care does not offer warranties.
Knights Carpet Care offers the following services: Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal
Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com