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Knights Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

7 employees. No subs. Cost is determined on a per room basis. No travel charge. No extra charge for emergency service.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal

Services we don't offer

Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 353 reviews

FORREST W.
12/2011
5.0
carpet installation
  + -1 more
They were considerably less expensive than other estimates. They were punctual, professional, and personable.
Description of Work: They installed a new carpet pad after experiencing some water damage and restretched the original carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Natalia N.
10/2011
5.0
carpet cleaners
  + -1 more
I like them because they clean very good and don't get the carpet too wet. I have used them for a few years.
Description of Work: They cleaned carpets in our home for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce R.
09/2011
5.0
carpet cleaners
  + -1 more
He did a nice job. It was fine. He moved the furniture and I felt that he was co-operative. Actually I think that there was just one guy and he went above his business. Nobody would have known that he was here and he just worked and got it done. I had not expected it to be done that quickly. He was absolutely very responsive, punctual and professional. I thought the price was reasonable. It was worth the work he did. We will use his services again in the future.
Description of Work: We used Knights Carpet Care for carpet cleaning. We last used his services about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Matthew S.
09/2011
5.0
carpet cleaners
  + -1 more
Very good thorough job. Scheduling was very easy and cleaners arrived on time. Did a good quick job cleaning all the carpet in the house.
Description of Work: Cleaned carpets in entire house I was getting ready to move into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

elizabeth W.
09/2011
5.0
carpet cleaners
  + -1 more
returned call quickly, had dates available, very professional. felt very safe alone in the home with the service team. arrived on time and let me know when they were coming.
Description of Work: company cleaned great room, hall, stairs, and 2 bedrooms. moved most furniture- did not move heavy bedroom furniture. did not expect them to move anything too heavy. wokred h****** pet stained areas and gave me options for future treatments of those areas without being too pushy. pet odors did return in one area but I did not have the total pet treatment completed due to the cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BETSY J.
07/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Matt (the owner) came out at the time promised and got right to work. He stretched two areas of carpet and than cleaned all the carpets in my house (installed and area rugs) for less than $250. He did a great job and I have already recommended Knights to a few friends.
Description of Work: I asked Knights to come repair/stretch two areas of carpet and than clean all the carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mark W.
07/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very nice and very professional. They even fixed the handles on both ends of our couch because they were broken. They were very prompt and we would absolutely hire them again.
Description of Work: We used Knights Carpet Care for carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John H.
07/2011
5.0
carpet cleaners
  + -1 more
I’ve been very happy with them and I like their quality of service. I’ve used them several times in the past and been very satisfied with them. They have a very good rating on Angie’s List.
Description of Work: I use Knights Carpet Care for carpet cleaning and the last time I used their service was about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Carolyn K.
06/2011
3.0
carpet cleaners
  + -1 more
Everything went ok. This time they came out they did leave a spot on the carpet but In the past they have been excellent though.
Description of Work: They came out and cleaned our carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MATTHEW T.
06/2011
5.0
carpet cleaners, ceramic tile
  + 0 more
They did our grout cleaning and our carpets. They do a nice job. We have used them several times. They are thorough.
Description of Work: I used Knights Carpet Care for floor cleaning in April.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keith B.
06/2011
5.0
carpet cleaners
  + -1 more
Went well. I had two dogs who were ill and heavily stained several of my carpets. Cleaned and deoderized carpets so no stain or smell. Also stretched one of my bedroom carpets that had a large wrinkle from moving furniture about. I have used them twice since this date to clean and deoderize carpets in other parts of the house.
Description of Work: Clean and stretch Carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Pam K.
05/2011
4.0
carpet cleaners
  + -1 more
It was an okay experience. The carpet was quite wet afterwards and we had to wait awhile for it to dry. The people were courteous. They worked hard not to track in the house and all their work was done outside in the truck.
Description of Work: They cleaned our carpets for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reid N.
04/2011
5.0
carpet cleaners, carpet installation
  + 0 more
They did a very nice job. Matt was very quick to stop by and give an estimate (the same day I first contacted them). They then returned that same week, right when they said they would, and completed the work in the amount of time they had estimated. They were very professional and thorough, explaining the steps as they went along. They even steam cleaned a couple of areas that were not included in the original estimate. They were careful when moving furniture. The results are great. They also promised to come back if any problems arise. I would not hesitate to hire them again.
Description of Work: They re-stretched several areas throughout the house where the carpet had bubbles. They cleaned all these areas as well. They also cleaned and sealed tile flooring in our kitchen and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JAMES R H.
03/2011
5.0
carpet cleaners
  + -1 more
They were prompt and efficient. They were also well equipped to do the job. They were very knowledgeable.
Description of Work: Used them to clean up a spill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia Y.
01/2011
5.0
carpet cleaners
  + -1 more
We had moved and our previous home (now empty) had 3 rooms/stairs to clean. Matt and Shawn arrived on time. They were very efficient and did a very nice job. I have had them in the past and was very pleased with them then also. Matt even remembered where I lived over 15 years ago..had the street correct but the house number was off just a little...I was very impressed. I will definitely have them again!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BRIAN M.
12/2010
5.0
carpet cleaners
  + -1 more
The guys showed up a few minutes early. I walked them around the house and showed them all of the areas. We went to out for a breakfast date and coffee. When we came back, the place looked absolutely amazing. The price was very competitve and the work was second to none. We won't call another company in the future - it will be Knight's Carpet Care every time.
Description of Work: Carpet cleaning for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Lyz L.
11/2010
5.0
carpet cleaners
  + -1 more
I had a corner of my living room with a serious cat urine odor. Knights investigated the problem and didn't just spray a cleaner and steam clean it - they took up the carpet, removed the pad, treated the carpet and the sub-floor, and took several extra steps to ensure that the problem odor was gone. They returned several days later to check the area, replaced the pad and steam cleaned the entire room. My carpets were cleaner than they had been when I bought the house (despite the previous owners having had them cleaned), and Knights' left me with a bottle of stain remover to use for future problems. Would definite use these guys again - they knew what they were doing and didn't mess around with intermediate solutions. The offending odor is totally gone, the cat no longer thinks of that area as a litterbox, and I can have company over without feeling embarrassed about the smell!
Description of Work: Knights Carpet Care pulled up the problem section of carpet, removed the tack strips and carpet pad in the problem area, steam cleaned that section and intensely treated the area for odors. A few days later they came back out, replaced the tack strips and carpet pad, re-stretched the carpet in that area, and steam cleaned the entire room and my dining room. They then sprayed a final deodorizing treatment in the problem area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Vicki C.
11/2010
5.0
carpet cleaners
  + -1 more
they did an excellent job, were efficient, timely and professional. I will definately use them again.
Description of Work: Bedroom and loft carpet. Pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mark W.
11/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The employees answered all questions. They were very professional and polite. They made us feel comfortable and very caring about cleaning around our heirloom furniture. We were so impressed that we bought them lunch. This is our second home that we have used their services and was treated in the exact same manner.
Description of Work: We had six rooms of carpet cleaned, three area rugs and the upholstery on sofa and recliner cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

PAULA M.
11/2010
5.0
carpet cleaners
  + -1 more
There is a new dog in the house and there were many many pet stains which I thought would never come out since I had already tried just about every stain remover on the market as well as cleaned them myself on numerous occasions. When they got done you would never have known all those stains ever existed. Also, I tripped and spilled a whole cup of coffee with International Delight in it and they got those stains out also. I will definitely use this company as my regular carpet cleaning company and I was so impressed that my brother used them to do some of his carpeting the very next day. Not only did he do an excellent job but he was also just as pleasant as an individual could be and definitely took pride in the job he did.
Description of Work: Cleaned carpet in great room, dining room, hall and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RONALD W.
10/2010
5.0
carpet cleaners, carpet installation
  + 0 more
My carpet was installed just a few years before but had become quite wrinkled. The company that did the initial installation wanted to charges us to just come out. I contacted Knights who came out and cleaned and stretched the carpet at a very reasonable rate. I highly recommend them!
Description of Work: They re-stretched the carpet in my living room, dining room, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUNE K.
09/2010
5.0
carpet cleaners
  + -1 more
They arrived on schedule, provided service and price as quoted. Did a very good job, and left no mess.
Description of Work: Contacted company for furniture and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

WILLIAM F.
08/2010
5.0
carpet cleaners
  + -1 more
the entrance ways of each room were badly soiled and much of that was removed. The carpet was 2 years old and still showed some discoloration after cleaning. I suppose there is only so much that can be done. The cleaning crew were very professional ... they called me when they were unsure about cleaning a stair that was not on the orginal service order. Using a lockbox they entered and departed the house without supervision. I am pleased with the work
Description of Work: three rooms of berber carpet were cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SUSAN C.
08/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did an excellent job. They were on time and started right in. They didn't stop until they were finished. They took the time to really clean some of the deep soiled spots. I had a excellent experience with them overall.
Description of Work: They cleaned my carpet and also upholstery as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES R.
07/2010
5.0
carpet cleaners
  + -1 more
They showed up on time, we walked through the house, and within a few minutes, they got to work. We checked the carpet for pet stains which they pre-treated. There was a stain on the carpet, by the front door that the previous cleaners we used could not get out. The guys from Knight's took care of it very quickly. We also went under the door, and cleaned the bottom, so that maybe it will no longer stain the carpet. I would recommend them unhesitatingly.
Description of Work: They cleaned all the carpet in the house. It took a little over an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Knights Carpet Care is currently rated 4.8 overall out of 5.
Knights Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Knights Carpet Care offers free project estimates.
No, Knights Carpet Care does not offer eco-friendly accreditations.
No, Knights Carpet Care does not offer a senior discount.
Yes, Knights Carpet Care offers emergency services.
No, Knights Carpet Care does not offer warranties.
Knights Carpet Care offers the following services: Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal
Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com