She was often late. I never knew what time she would show up. Sometime she showed up on different days than were scheduled without telling us. She worked very very fast and is strong and in the process broke a number of things including some expensive wooden shades. Quality of work was poor. She would talk on her cell phone while she worked and clean with the other hand. Missed spots on the carpet or tile floors always. Often had to tell to repeat work and showed dirt still on surface. Worst cleaning woman I ever had in 20 years. She didn't speak English so I had to translate from Google or make motions which usually didn't make sense to her.
Description of Work: She was supposed to clean a large 2-story house once a week.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Bernadette B.
03/2010
5.0
house cleaning
+ -1 more
Kezia has worked for me for almost 2 years now and does an excellent job cleaning my home. She cleans my home every other week and manages to make my home look spotless which is a feat since I live with 2 young children at home. She is not only a kind person but she is respectful and takes special care of everything in my house. She will also focus on areas of the house that need especially cleaned. Another good aspect of Kezia is that she always asks for feedback so that she can do a better job; it really proves her dedication to quality assurance. I highly recommend her and plan to continue to use her in the future.
Description of Work: Cleaned 5 bedroom/5 bathroom home which included cleaning all surfaces, carpets, bathrooms, kitchen and hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
omar D.
01/2010
5.0
house cleaning
+ -1 more
thought that my house was reasonably clean since I have paid to have it cleaned bi-weekly 4 years. But Kezia has a different, higher standard for cleanliness. Truly, he has an aversion to dirt! For example, there is a small tray on the outside of the refrigerator door where the water collects after one gets a glass of water or ice. With time, hard water stains build up there. I have always noticed them, but never been bugged by them. Kezia took the time to remove that piece of plastic and get it like-new clean with lots of careful scrubbing under the faucet. With this attention to detail, Kezia is sure to satisfy virtually all his clients. And all of this hard work was done in a cheerful way.
Description of Work: The owner, kezia cota, and two employees deep-cleaned my home. They cleaned virtually every surface (even underneath the kitchen cabinets), vacuumed every square inch (including under all furniture cushions, bedding), cleaned all the tile floors on their hands and knees and even cleaned my oven by hand because kesia doesn't think the self-cleaning feature of ovens is good enough.
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Service Categories
House Cleaning
FAQ
Kezia Cota Housecleaning is currently rated 3.7 overall out of 5.
No, Kezia Cota Housecleaning does not offer free project estimates.
No, Kezia Cota Housecleaning does not offer eco-friendly accreditations.
No, Kezia Cota Housecleaning does not offer a senior discount.
No, Kezia Cota Housecleaning does not offer emergency services.
No, Kezia Cota Housecleaning does not offer warranties.