KEF RENOVATIONS LLC

KEF Renovations began work on our master bathroom in early October of 2009 with the expectation of the work to take 6-8 weeks. As a result of sub-standard workmanship, corrective action was required, which added time and cost to the project. We did not have use of our bath/bedroom until the week before Christmas. Once the project was completed, we discovered that the shower floor was improperly built and did not allow water to drain as it should. We notified KEF Renovations immediately of the problem with the drainage. He did not return to address the problem until March 4, 2010. He agreed to investigate the problem and estimated it would take three days to complete the repair. He removed the shower floor tiles to check the slope of the floor. Since then, he hasn't returned and fails to up hold his contractual obligations with us leading us to seek other professional contractors to solve the problem.

Keith was referred to me when I contact another business to do some work in my bathroom. During the conversations with Keith in December, we determined we also wanted our kitchen countertops done and he brough over the material choices. I selected them, he measured and gave me the price. He asked for $3200 up front to scheduled the final measurements, draw up the template, order the materials and begin fabracation of my new countertops. I heard from Keith that fabracation and installation would be on or around the 11th of January. I then heard it would be the 14th and shortly after that date, I received a call from the fabracation company asking if I had heard from Keith. They have not heard anything from him since Decemer. He has not returned my communications since early February and neither has the the fabracation company. He has not indicated he has any intention to fulfill the obglations of our agreement, to complete the work I paid for or to refund my money.

Overall experience has been extremely frustrating. The work that we had wished to have done during the late spring and early summer, has not even been started. The contractor basically took our money and we are left with nothing.