Kapp Excavating Inc

EXCELLENT WORK. TIMELY RESPONSE WHEN WE WERE WITHOUT WATER. DID A GREAT JOB BRINGING WATER LINE THROUGH A NEW LOCATION IN OUR 107 YEAR STONE FOUNDATION. MOVED METER TO A BETTER INTERIOR LOCATION, WHICH REQUIRED A SMALL AMOUNT OF ADDITIONAL INSIDE PLUMBING. MINIMIZED DAMAGE TO OUR YARD AND LANDSCAPING, EVEN GOING TO THE TROUBLE OF SETTING ASIDE, AND REPLACING TURF (ALTHOUGH SOME CLAY WAS LEFT AT THE TOP OF SURFACE WHILE SOME TOPSOIL WENT WAY UNDER). OVERALL, WE WERE VERY PLEASED, AND WOULD RECOMMEND THIS COMPANY WHOLEHEARTEDLY.

I HEARD GOOD THINGS ABOUT THIS COMPANY, SO I TRIED TWICE TO CALL THEM FOR AN ESTIMATE ON REPAIRING/REPLACING MY WATER SERVICE LINE. MY CALLS WERE NOT RETURNED.

I CALLED MIKE AS SOON AS THE CITY CAME AND TURNED OFF MY WATER, THANKS TO A RECOMMENDATION FROM MY NEIGHBOR AND HIS POSITION ATOP THIS LIST. IT WAS A TUESDAY NIGHT, AND HE SAID HE COULD COME OUT THE NEXT DAY FOR AN ESTIMATE. WEDNESDAY AFTERNOON HE LOOKED AT THE JOB AND QUOTED A COST, HIGHER THAN MY NEIGHBOR'S, BUT HE HAD TO DIG OVERTOP A RETAINING WALL AND FUEL PRICES ARE ABOUT DOUBLE WHAT THEY WERE LAST SPRING, SO I DECIDED IT WAS WORTH IT. HE REARRANGED HIS SCHEDULE A BIT SINCE WE DID NOT HAVE WATER SERVICE, BROUGHT THE BACKHOE OUT THE NEXT DAY AND WORKED UNTIL IT WAS FIXED. I THINK IT WAS A BIT TOUGHER THAN HE HAD ANTICIPATED BECAUSE OF THE EXTREMELY DRY GROUND AND THE EXTREMELY DETERIORATED PIPE HE HAD TO REPLACE, BUT STUCK TO HIS ORIGINAL QUOTED PRICE. HE AND HIS ASSISTANT WERE BOTH FRIENDLY BUT STILL PROFESSIONAL, AND BOTH WORKED VERY HARD TO GET THE JOB DONE, SAME DAY. WHEN HE LEFT, YOU COULD BARELY TELL THAT THERE HAD BEEN A 6 FOOT DEEP TRENCH ACROSS MY LAWN ONLY HOURS EARLIER.

THIS IS THE GUY IF YOU NEED THIS KIND OF WORK -- YOU CAN BARELY TELL I HAD A HUGE 8 FT HOLE IN MY YARD! MIKE KAPP WAS PROMPT AND PROFESSIONAL WITH COMING OUT TO DO AN ESTIMATE AND SCHEDULING SERVICE, EXPLAINED THINGS THOROUGHLY, AND ARRIVED TO DO THE JOB RIGHT WHEN HE SAID HE WOULD. THE EXCAVATING WORK WAS DONE PERSONALLY BY MIKE, AND THE PLUMBING WITH THE HELP OF HIS ASSISTANT. I RECEIVED FOUR ESTIMATES AND ONE WAS LOWER, BUT KAPP WAS THE ONLY ONE WHO INCLUDED RETURNING MY YARD CLOSE TO ORIGINAL CONTOURS AND SAVING THE SOD (THE OTHERS WERE JUST GOING TO LEAVE IT IN A 2 FOOT PILE THAT WOULD TAKE A YEAR TO SETTLE THEY SAID). TWO OF THE OTHER ESTIMATES WERE SUBSTANTIALLY HIGHER AND ALSO HAD ALL SORTS OF CLAUSES IN THEIR ESTIMATE THAT SAID THING LIKE ''IF THE PIPE BREAKS WE WILL NEED TO HIRE AN AUGER AND THAT COULD COST $400 EXTRA.'' MIKE SAID HE WOULD STAND BY HIS ESTIMATE AND WORK TILL THE JOB WAS DONE RIGHT.

MIKE KAPP AND CREW DID AN EXCELLENT JOB. THEY DIDN'T HAVE TO DIG UP THE SIDEWALK PANEL TO ACCESS THE WATER LINE. THEY WERE ON TIME, CLEANED UP THE SITE, AND EVEN PUT THE SOD BACK DOWN! MIKE AND CREW WERE VERY PROFESSIONAL; I HIGHLY RECOMMEND THIS COMPANY.

I WAS EXTREMELY PLEASED WITH THE WORK THE COMPANY COMPLETED. MIKE WAS VERY PROMPT WITH PROVIDING AN ESTIMATE AND FOLLOWING THROUGH TO SCHEDULE THE WORK. MIKE AND CREW TOOK GREAT CARE WHEN EXCAVATING AND RESTORING THE LAWN TO ITS ORIGINAL CONDITION. NONE OF THE LANDSCAPING WAS DISTURBED IN THE PROCESS. I HAVE A HILL IN THE FRONT YARD, WHICH ADDED A DEGREE DIFFICULTY, BUT AM NO LONGER CONCERNED ABOUT EROSION OF THE LAWN FROM THE SEASONAL RAINS DUE TO THE CARE TAKEN TO REPACK THE DIRT AND RESTORE THE SOD. I WOULD DEFINITELY RECOMMEND THIS COMPANY TO OTHERS.

I RECEIVED AN ESTIMATE WITHIN HOURS OF CALLING. THEY ARRIVED AS SCHEDULED. THE EXCAVATION WAS VERY DEEP. ALL SOIL AND THE TURF WAS REPLACED AT THE END OF THE JOB. THE INTERIOR OF THE HOUSE ACCESSED, BUT NO SOILING RESULTED. I CANNOT COMMENT ON THE PRICE BECAUSE I DID NOT HAVE THE OPTION OF GETTING SEVERAL BIDS, GIVEN THE UNCERTAINTY OF WINTER WEATHER. HOWEVER, I AM SURE THAT BACKHOES ARE NOT CHEAP SO I PRESUME THE PRICE WAS REASONABLE.

I HIGHLY RECOMMEND THIS COMPANY - THESE GUYS DID A GREAT JOB! MIKE AND HIS GUYS DID NOT TEAR UP OUR YARD, THEY WERE ABLE TO PULL THE NEW WATER LINE THROUGH WITHOUT DIGGING A HUGE TRENCH IN OUR YARD. THEY LIFTED THE SOD AND ALL DIRT WAS PILED ON A TARP, SO WHEN COMPLETE THERE WAS NO MESS IN OUR YARD. IN ADDITION, THE CREW MEMBER THAT WORKED ON THE WATER SHUTOFF INDOORS TIDIED UP AND WAS VERY INFORMATIVE. A PLEASURE TO HAVE WORK PERFORMED BY PEOPLE WHO OBVIOUSLY CARE ABOUT DOING A GOOD JOB.

MIKE KAPP IS AN OUTSTANDING PROFESSIONAL. EVERYTHING ABOUT THE JOB WAS FIRST CLASS. HE DID A TYPICALLY NASTY/MESSY TYPE JOB VERY EFFICIENTLY AND NEATLY. HE EVEN REPLACED THE SOD ON THE GRASS WHERE IT WAS DUG UP. INSIDE, HE HAD TO TAKE DOWN A BOOKCASE/SHELF TO DO HIS DRILLING. HE PUT IT BACK IN EXACTLY THE SAME WAY THAT IT WAS AND FRANKLY, I EXPECTED TO LOSE THE SHELF. MIKE WAS PROMPT, UNDERSTANDING AND TRULY CARED ABOUT THE CUSTOMER. HE DESERVES THE HIGHEST RATING. IF THERE WAS A RATING HIGHER THAN A, HE WOULD DESERVE IT.

THE WORK CREW WAS EFFICIENT. THEY CLEANED UP THEIR MESS, REPLACING THE SOD AND SWEEPING THE SIDEWALKS. I WAS QUITE COMFORTABLE HAVING THIS CREW ON MY PROPERTY AND INSIDE MY HOME TO DO THEIR WORK.

IF YOU ARE VERY PATIENT, THEN THIS IS AN OK COMPANY TO HIRE. SEVERAL TIMES THEY DIDN'T SHOW UP WHEN THEY SAID THEY WOULD FOR AN ESTIMATE OR TO ACTUALLY DO THE WORK AFTER BEING HIRED. THEY WERE NOT GOOD ABOUT RETURNING PHONE CALLS. IT TOOK ABOUT 3 WEEKS TO ACTUALLY GET THEM TO GIVE ME AN ESTIMATE AND THEN DO THE WORK. HOWEVER, THE WORK THEY DID WAS VERY GOOD. THEY WERE DONE IN A DAY, AND THEY DID A GREAT JOB CLEANING UP.

MIKE AND HIS CREW WERE GREAT. MIKE WAS ABLE TO DIG ONE HOLE NEXT TO THE WATER TAP AND ''PULL'' (UNGROUND) A NEW WATER LINE FROM INSIDE THE BASEMENT TO THE CITY WATER TAP VS. DIGGING A TRENCH FROM THE HOUSE TO THE WATER TAP. THIS PROCESS GREATLY REDUCED THE DAMAGE TO THE YARD THAT TRENCHING WOULD HAVE CAUSED. IN ADDITION TO BEING VERY PROFESSIONAL AND DOING A GREAT JOB ON THE REPAIR, MIKE ALSO, TOLD ME HOW I COULD TAP INTO MY NEIGHBORS WATER SO I COULD HAVE WATER DURING THE REQUIRED 48HR (''CALL BEFORE YOU DIG'') WAITING PERIOD. IF MIKE HAD NOT TOLD US HOW TO DO THIS, WE WOULD HAVE BEEN WITHOUT WATER FOR 4 DAYS (WATERLINE BROKE AT 6AM ON SATURDAY MORNING). I WOULD HIGHLY RECOMMEND MIKE AND HIS CREW.

REASON FOR HIS DELAY WAS WEATHER. DID NOT KEEP US APPRISED OF THIS. BUT WHEN WEATHER CLEARED UP HE CAME AND DID A GOOD JOB-SAVING US MONEY.

WOULD HIGHLY RECOMMEND KAPP EXCAVATING. VERY PROFESSIONAL. THEY DID AN EXCELLENT JOB OF REPLACING A PLASTIC WATER PIPE FROM OUR HOME TO THE METER WITH A COPPER ONE. THERE WAS MINIMAL IMPACT TO LAWN AND HOME. WE CALLED ABOUT THE WATER LINE LEAK ON A TUESDAY; MIKE DID AN ESTIMATE ON WEDNESDAY AND THE WORK ON THURSDAY. DURING INITIAL PHONE CALL, MIKE ASKED WHO SUPPLIED OUR WATER. WHEN TOLD DEL-CO, MIKE ACKNOWLEDGED THAT WE WERE INCURRING THE EXTRA COST (NOT DEL-CO), SO HE WOULD MAKE OUR SITUATION A PRIORITY. DURING THE ESTIMATE, MIKE THOROUGHLY EXPLAINED WHAT HE RECOMMENDED AND WHY AND TOOK TIME TO ANSWER MANY QUESTIONS. MIKE, BOB, AND BRIAN WERE SKILLED IN INTERACTING WITH OUR 5 1/2 YEAR OLD SON WHILE THEY WORKED. THEY ANSWERED HIS MANY QUESTIONS, TOO. (''THAT'S HOW THEY LEARN.'') MIKE HAS BEEN IN THE BUSINESS MANY YEARS, 26, I THINK, AND WAS VERY THOROUGH CHECKING THE WORK TO INSURE IT WAS COMPLETED PROPERLY.

WORK WAS GOOD, BUT HAD TROUBLE GETTING HIM TO CALL ME BACK. I HAD TO MAKE ALL THE CALLS TO HIM.

MIKE AND HIS CREW WERE VERY PROFESSIONAL. MIKE CAME OUT TO GIVE US THE ESTIMATE THE DAY AFTER WE CALLED. SINCE HE WAS BOOKED, WE HAD TO WAIT A WEEK FOR HIM TO COME TO OUR HOUSE TO DO THE WORK BUT IT WAS WORTH THE WAIT. MIKE AND HIS CREW LAID A TARP ON THE YARD AND LAID THE SOD BACK OVER THE HOLE WHEN THE JOB WAS COMPLETE. INSTALLED THE LINE WITH MINIMAL DAMAGE TO THE YARD.

VERY PROFESSIONAL AND HELPFUL. SINCE I'VE HAD THE WORK DONE, I WISH I HAD GONE WITH THIS COMPANY. HAVE HEARD GREAT THINGS ABOUT THE WORK THEY DO.

MIKE KAPP IS TERRIFIC AT FOLLOW UP AND THEY WERE IN AND OUT QUICKLY, LEAVING BARELY ANY EVIDENCE OF THE WORK THAT WAS DONE.

COMPANY WAS VERY PROFESSIONAL IN COMPLETING WORK.

MADE EXTRA EFFORT TO AVOID DAMAGING THE CONCRETE DURING EXCAVATION. CAREFULLY LAID THE SOD OFF TO THE SIDE SO IT COULD BE REPLACED. PILED THE DIRT ON A TARP ON THE DRIVEWAY WHICH LEFT ALMOST NO MESS. ARRIVED PUNCTUALLY FOR BOTH THE ESTIMATE AND THE WORK. VERY PROFESSIONAL, COURTEOUS, EFFICIENT, AND THOROUGH. MIKE KAPP GAVE THE ESTIMATE AND DID THE REPAIR WITH TWO ASSISTANTS.

HE NEVER DID CALL ME BACK TO SET UP A TIME. I CALLED AND LEFT HIM A MESSAGE AND HE NEVER RETURNED THAT CALL.

NEEDED WORK DONE RIGHT AWAY AND I ONLY GOT TO TALK TO HIM BECAUSE I CALLED HIM A SECOND TIME.

THEY WERE CAREFUL AND CLEANUP WAS VERY GOOD. DIDNT RUIN MY GRASS OR MY SIDEWALK OR BRICK EDGING.

MEMBER PLAYED PHONE TAG WITH THE COMPANY BY LEAVING TWO MESSAGES. MEMBER DID NOT GET A RETURN CALL ON THE LAST MESSAGE..

VERY HELPFUL, DIDNT DO ANYTHING THEY DIDNT NEED TO DO TO RACK UP THE BILL.