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JUST FLOORS

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

15 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. ADDITIONAL PH. #: 614-231-4092. DBA: EXECUTIVE FLOORING, INC., FLOORING CONSULTANTS, INC., & EXECUTIVE FLOORING CONSULTANTS, INC.

Business highlights

36 years of trusted experience

Services we offer

RESIDENTIAL AND COMMERCIAL, FLOORING, HARDWOOD, CARPET, LAMINATE, CERAMIC TILE AND VCT TILE.

Services we don't offer

REFINISHING FLOORS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
17%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-12 of 12 reviews

PAMELA M.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
3 men arrived on time and worked without breaks. Very knowledgeable and willing to teach me about floor care .They completed the job after 5 hours.site was cleaned up and ready to use. I would recommend them to any one interested in replacing floors.
Description of Work: Resurfaced my cement floors which previously had carpet. They laid sheet vinyl in my family room. Also had vinyl floating planks installed in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Olga L.
02/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
I saw company's phone number on a van driving on a high way. I called and Jack- the owner picked up the phone immediately. He came out to my house with in 3 days and provided me his estimate. He brought me a bunch of samples and he found an amazing match. I was concerned about the mess and construction. He reassured me this would be no problem and the job was going to be done right. I had questions through out all the job and he was very responsive and always very friendly about all my requests. They came to put in the floors and it was the best experience. Everyone was very professional and they took great care of my home. The floors look amazing and I do not believe I could have found any one company better. I own a residential cleaning company and come in contact with many home owners every day. I will be recommending Jack and his team to everyone.
Description of Work: Old tile floors was removed, hardwood floor put down

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jason L.
12/2014
4.0
flooring contractor
  + -1 more
The initial visit to provide an estimate was a no show. Received a call that there was a mix up on the company's end and they rescheduled. Estimate was provided on the second try. Explained the process and provided the quote as asked. Just Floors also provided answers to many of our follow up questions over the next several weeks as we were deciding to move forward or not. We eventually scheduled the service for February 2015 based off their information.
Description of Work: Provided estimate to refinish floors.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,600

Claudia H.
11/2013
5.0
carpet installation, flooring contractor
  + 0 more
Everything was easy and terrific. Carpet removal, installation, and furniture moving was professional and well done. Bought Carpet at Lowes and Just Carpets installed. Looks beautiful!c
Description of Work: Bought carpet from Lowes. Just Carpets did a great job installing carpet, removing old carpet, moving furniture. They were professional, friendly, and my new carpet looks wonderful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shalonda T.
11/2011
1.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Initially I thought the work was ok. When I exercised my warranty rights on installation it all went south. I am a reasonable person and often give others the benefit of the doubt. It took quite a while to get the owner back to my home. When finally did come out, he gave my husband and I totally different responses. The manager of the store along with the sales associate that placed my original service order ended up coming out to my home and verified the work was not done up to the standard the store expects. The owner insulted me in my own home. He later apologized and in front of the manager and sales associate stated he would do whatever it took to make it right. That has been more than 3 months ago. I have yet to be contacted by Jack. I was and still am offended. I will NEVER do business with them again. There are additional details that I have left out so the review is not too long. I hope if anyone does use them, they watch this company like a hawk and make sure details are corrected immediately instead of believing quick explanations for the work.
Description of Work: I used the company to because they were contracted with a larger store chain.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$3,800

Response from JUST FLOORS
[member name removed] is a customer of Lowe's not Just Floors. We were contracted to do the job for her through Lowe's. As she stated in her first review we did a great job for her. We have photos of the job from the start through the removal of all old flooring, the extent of damaged flooring we repaired to the finished product. When she filed her complaint with Lowe's my self and two manger's from Lowe's inspected the job. It was the decision of Lowe's not to fixthe problem not Just Floors. We explained we could have fix the problem but Lowes stated they do not do structural repairs and it would be the customer's responsibility to have it repaired. We can not do any work for a Lowe's customer without the consint of Lowe's for no reason. I have been installing for Lowe's now nearley 24 years. This review does not have anything thing to do with Just Floors it should be against Lowe's since they made the decision not to repair and she purchased the product and installation through them.

Shalonda T.
08/2010
4.0
flooring contractor, hardwood floor
  + 0 more
We used them because they were contracted through Lowe’s. They were clean, they were prompt, and they do great work.
Description of Work: Just Floors pulled up my old floor then installed a hardwood laminate floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Meagan C.
02/2009
5.0
carpet installation
  + -1 more
The experience working with Just Floors was amazing. They were extremely professional and arrived when they said they would and completed the work with an exceptional level of quality. From start to finish, we always knew what to expect and there were no surprises. I would recommend this company to anyone!
Description of Work: As soon as I picked out the carpet, Jack was available the very next day to come measure the area. The day the carpet was delivered to Just Floors from the carpet mill, Jack phoned to say he had received it and had a crew available to install it the next day. The installers arrived on time and did a wonderful and very professional job. They were quick and left absolutely no mess. There was no harm to any trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JENNIFER & SCOTT R.
08/2008
5.0
carpet installation, flooring contractor
  + 0 more
Both projects went well and were completed on time within budget and look great.
Description of Work: I had Jack at Just Floors install a laminate floor in a double I used to own and then a carpet in my master bedroom to get my house ready to sell. Jacks customer service was above and beyond. He personally owns and did my estimates. $1400 for the laminate and $500 for the bedroom were completely fair. They were on time, quick, and both jobs helped sell both properties. I will use them in my next home to finish a room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JOAN H.
10/2006
5.0
flooring contractor
  + -1 more
He was outstanding! He was expensive but definitely worth it! He tore my old floor out, and came to fiberboard. He refused to put in the floors on the fiberboard. So we ripped out the flooring to the floor joists to lay the walnut properly. It took eight people to rip out the floor!
Description of Work: I bought my solid walnut wood floors and installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

MARGARET G.
03/2006
5.0
flooring contractor
  + -1 more
Once the Lowes order arrived the installer, Just Floors scheduled rapidly and did an excellent job. I would recommend them for their work.
Description of Work: The basement carpet in my daughter's condominium was water damaged and needed to be replaced. Just Floors levelled the floor and installed vinyl flooring. The work was completed in a day. It is well done, the seams are well matched and tight and we were delighted with the result. The work was coordinated through Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

GARY C.
07/2002
5.0
flooring contractor
  + -1 more
DID A GREAT JOB AND WERE TRUSTWORTHY.
Description of Work: LAID CARPET IN MASTER BEDROOM AND CLOSET; LAID LAMINATE FLOORING IN OUR MASTER BATH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

05/2002
5.0
flooring contractor
  + -1 more
I WOULD DEFINITELY USE THEM AGAIN. THEY WERE PUNCTUAL AND DID THE WORK VERY WELL.
Description of Work: THEY INSTALLED FLOORING (THEY ALSO HAVE A SHOWROOM) WE GOT THEM THROUGH LOWES ON POLARIS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    951 ROBINWOOD AVE STE A, Columbus, OH 43213

    www.justfloors.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    JUST FLOORS is currently rated 4.5 overall out of 5.
    JUST FLOORS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, JUST FLOORS offers free project estimates.
    Yes, JUST FLOORS offers eco-friendly accreditations.
    Yes, JUST FLOORS offers a 10% senior discount.
    No, JUST FLOORS does not offer emergency services.
    Yes, JUST FLOORS offers warranties.
    JUST FLOORS offers the following services: RESIDENTIAL AND COMMERCIAL, FLOORING, HARDWOOD, CARPET, LAMINATE, CERAMIC TILE AND VCT TILE.
    REFINISHING FLOORS.

    Contact information

    951 ROBINWOOD AVE STE A, Columbus, OH 43213

    www.justfloors.com