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JC Penney

Window Treatments, Hair Removal, Hair Salons/Barbers,


Services we offer

Retail clothing, gifts, hair salon, and hair removal.

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 1-7 of 7 reviews

Deborah W.
01/2012
5.0
interior designers, window treatments
  + 0 more
They do very good work. The woman I worked with I had worked with before at another store. Shes very cordial, on time and remembers who you are. She was very helpful in picking things out.
Description of Work: They have done some wooden blinds for my kitchen and they are currently working on blinds for my two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

DOROTHY B.
01/2009
5.0
window treatments
  + -1 more
It was a very good experience overall. They came to my house & helped me choose the material I wanted from a book of samples that they had brought with them. I like the final project very well & it looks really good! People have come in my house & commented on how nice they look & how well they go along with my color scheme. As far as price goes, I got it on sale & it was still more than I had expected. I would give them a B for pricing & everything else I would give an A grade for & I would use them again in the future.
Description of Work: They took down my old vertical blinds & put new drapes up in my living room. They also put new drapes up on my patio doors & put a valance up on my dining room window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

CHRIS P.
10/2008
5.0
hair removal
  + -1 more
I went in for an eyebrow wax without knowing any of the stylists or aestheticians, but the woman that worked on me wouldn't listen to me. She was using a method called threading and it hurt and she was pulling too much of my eyebrows out so I got up and walked out to the front desk and was going to leave, but patty came to my rescue and saved my eyebrows. I have been going in to the JC Penny salon ever since. I have sensitive skin on my brow line that has been burned and peeled before by other people, but Patty always does a great job. She is personable and friendly and the price at the salon is comparable to other salons and way cheaper than spas...I would recommend Patty to anyone for an eyebrow wax!
Description of Work: Eyebrow waxing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

JOE S.
10/2008
4.0
window treatments
  + -1 more
The gentleman did a precise job in preparing the template for a window blind. Penny's subcontracts this person.
Description of Work: developed a window template for our semicircle window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Tammy S.
04/2008
1.0
window treatments
  + -1 more
The installer started late; installed traverse rods (we DID NOT order); installed the wrong number of brackets over each window & gouged our plaster moldings; the rods were not level & he left sawdust everywhere. Days later, Kelli returned to our house without our order & no memory of it. She said she would talk to her boss & call me back. When she called, she had not talked to her boss; she argued with me & told me she would talk to her boss & call me back (again). Days later, she called & said to give us what we wanted, we owed them another $400! We called the regional manager; he admitted that our purchase agreement did not state we ordered traverse rods, but he still wanted the $400! After weeks of negotiation, we agreed to pay another $100 to get it over with. After signing the amended contract, we never heard from Kelli again. Then they sent out the SAME installer to fix everything! The whole saga lasted 5 months.
Description of Work: Kelli Jennings came to our house on Sept. 1st. After she was there for a few hours, we placed an order for custom drapery & hardware (for 3 windows) totaling $3,800. This was our only estimate (BIG mistake). We were very specific about what we wanted & asked plenty of questions about what we were ordering: hardware for 3 windows, panels for 3 windows, & sheers for 2 of the 3 windows. Those 2 windows were to have a double rod, with the sheers hanging on the back rod & the panels on the front rod. We picked out finials for the front rods. I asked how the back rods would be capped off. Kelli showed me a picture of something similar to what we would get. She wrote up the purchase order, we reviewed it carefully, signed it, & gave her a hefty down payment. She said they would be ready in 8-10 weeks. After 10 weeks & no phone calls from them, I called to find out it would be another week. At week 11, someone called to schedule the installation & that s when the nightmare began!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,900

JOE S.
10/2006
5.0
window treatments
  + -1 more
Very knowledgable salesperson. Helped us with color and material coodination.
Description of Work: I purchased curtain rods and curtains for family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

GAYLE D.
04/2003
5.0
hair salon
  + -1 more
THEY ARE ALWAYS THERE IF YOU NEED SOMETHING, THEY FIT YOU IN AND EVERYONE IS NICE AND PROFESSIONAL. ITS A NICE AND ACCOMMODATING SALON.
Description of Work: THEY CUT AND STYLED, AND COLORED MY HAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55


    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments,
    Hair Removal,
    Hair Salons/Barbers,
    Interior Design and Decorating,
    Appliance Sales and Installation,
    Gifts

    FAQ

    JC Penney is currently rated 4.3 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, JC Penney does not offer free project estimates.
    No, JC Penney does not offer eco-friendly accreditations.
    No, JC Penney does not offer a senior discount.
    No, JC Penney does not offer emergency services.
    No, JC Penney does not offer warranties.
    JC Penney offers the following services: Retail clothing, gifts, hair salon, and hair removal.

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM