We were perplexed as to why he just get brushing us off- if the reason was the distance, or he felt he misquoted us- he should have just stated so. We are going with another company.
Description of Work: After reviewing our home inspection (he did not want to drive out to our home at that time), he gave us a quote and stated he would be in touch. We never heard from him, but we figured it was because of the winter. We called early spring, he stated he'd call back- never did. We called again late spring and spoke to him, he stated he would call back when he got to the office to schedule, never did. We then emailed asking for a response- he never contacted us.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$300
Linda T.
11/2011
5.0
roofing
+ -1 more
The whole experience was painless. It was a relief to get an estimate that was reasonable and honest. I had several companies that started huigh and then lowered the estimate when I questioned the cost. Tom was upfront in explaining the job, the quality of the materials to be used and giving me a reasonable estimate.
Description of Work: I had gotten several estimates on replacing my roof. Tom Jackson was referred by a friend who had used Jackson roofing earlier. Tom gave me an estimate that was several thousand lower for the same service. This included completely tearing off the old roof, replacing any damaged wood, using 20 year shingles and cleanup. the crew showed up when promised, replaced the roof, cleaned up on the same day. Tom came back a few days later to make sure I was satisfied. I have recommended Jackson roofing several times since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Angelia S.
04/2009
1.0
roofing
+ -1 more
We talked to them initially about needing a new roof and were told to call back when the insurance adjuster had examined the roof. We called back and were told that someone would come out and leave an estimate. We never received an estimate or a return call.
Description of Work: No services performed
Rating Category
Rating out of 5
responsiveness
1.0
JANET M.
04/2006
5.0
roofing
+ -1 more
There is a 30 year warranty and 3-dimensional. Excellent. The workers were nice. They cleaned up really well. They did a beautiful job. Everyone comments on how beautiful my roof looks.
Description of Work: He put on a new room on my house and my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
07/2003
5.0
roofing
+ -1 more
THEY WERE THE LOWEST ESTIMATE THAT I RECEIVED AND INCLUDED THE BETTER SHINGLES. I DIDN'T HAVE TO PAY EXTRA FOR THE PLYWOOD THAT WAS USED. THEY WORKED AROUND THE STORMS FOR ME. THEY WERE VERY PROFESSIONAL AND GOT THE WORK DONE IN 2 DAYS.
Description of Work: INSTALLED A NEW 3 DIMENSIONAL SHINGLE ROOF AND INSTALLED A POWER VENT.
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Service Categories
Roofing
FAQ
JACKSON ROOFING is currently rated 4.5 overall out of 5.
No, JACKSON ROOFING does not offer free project estimates.
No, JACKSON ROOFING does not offer eco-friendly accreditations.
No, JACKSON ROOFING does not offer a senior discount.
No, JACKSON ROOFING does not offer emergency services.