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Insight Pest Solutions

Pest Control, Lawn and Yard Work, Home inspection

About us

Insight is a pest control company focusing on residential and commercial pest services. We provide good-paying jobs to a dozen Columbus locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a satisfaction and money back guarantee.

Business highlights

13 years of trusted experience

Services we offer

Pest control, Termite Control, Crawlspace Moisture Control and Remediation

Services we don't offer

Lions, Tigers, or Bears :)

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
7%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 151-175 of 179 reviews

James P.
07/2016
1.0
pest control
  + -1 more
unknown
Description of Work: Promised a re-application if needed and I scheduled them and they were a no show and no call to tell me they were not coming. Several attempts to reach them and they would not return my call when they said then would call me back. I cancelled all future applications .
Rating CategoryRating out of 5

Response from Insight Pest Solutions
Hi there [Member Name Removed]. We sincerely apologize for the frustrations you've been experiencing with Insight. It is never acceptable for a no show. This has been forwarded to management as we take this very seriously. We would love to speak with you about potentially bringing you back on board. We could offer a promotional discount. Please feel free to contact us at 888.234.2847 ex. 1166. Hope to hear from you soon.

Terry T.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a great day!

Beth S.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your review! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a great day!

Kim W.
04/2016
3.0
pest control
  + -1 more
See above.
Description of Work: A man from Insight knocked on my door and said I had to keep kids and pets in for TWO days because Insight was treating the "neighbors' property" for wasps. He did not indicate which neighbors or explain what the danger was. This makes me doubt Insight's claim that its products are "safe," and I have never had an exterminator go warn the neighbors about an insecticide, nor has an exterminator said there would be a risk for TWO days. And if Insight's just getting the wasps to move, it's not effectively taking care of the problem.
Rating CategoryRating out of 5

ANDREA K.
04/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a great day!

KAREN G.
12/2015
4.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Melissa S.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: The Date of Service was Oct 1, 2015 And the Cost of Service was 20.00 per visit
Rating CategoryRating out of 5
Yes, I recommend this pro

MARY LU H.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: He came to determine how to rid my house of freuit flies. There were very few on the day of his visit. He could not determine a source of where/how these bugs got into my house. So he could do nothing. Said to keep checking to see if I could find a source & he would come back. I went out & purchased a fly paper type of thing & caught lots of those flies. I currently have one occasionally. I kill them when I see them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Edward C.
12/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Quarterly spraying for ants...but the service was too expensive in my view, and the species of ants turned out not to be harmful.
Rating CategoryRating out of 5
$700

Richard E.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They do quarterly sprays on my condo, and they've been working for me for 2 years. It's made a huge difference!
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan G.
10/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Currently, we have a "seasonal" type plan with Insight, and they will treat as needed if we have other concerns. They were thorough, punctual, and attentive to our concerns. Price is in line with other companies we have used in the past. We have just begun using Insight, and "so far, so good"!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Anne L.
09/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John S.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They have a standard interior and exterior treatment. They also ask where you have seen bug intrusion. They treat any area you identify and then conduct there own standard treatment. |It has resolved our ant and most insect intrusion issues. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Carolyn J.
08/2015
3.0
pest control
  + -1 more
unknown
Description of Work: Sprayed my gazebo for carpenter bees. Two times so far. Contract calls for spraying again in November and February. Waste of money since they just told me at the last visit that carpenter bees are seasonal, and of course there won't be any bees in Winter. But they would only do a year agreement. And I have to cancel it to keep it from rolling over to another year. In fact they didn't think what I had the second time (I had called them because I saw the bees were back) was carpenter bees until they saw them-- said they were usually gone by August.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$180

Bob A.
07/2015
1.0
pest control
  + -1 more
unknown
Description of Work: Lied to me about scheduling me for the service. Filled my spot and said maybe some other time.

Rating CategoryRating out of 5
professionalism
1.0

Yes, I recommend this pro

Ken K.
07/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$103

jay A.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They did a first of four treatments for the year. Clean, professional, knowledgeable, and attentive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David T.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We have signed a service contract calling for four (4) treatments over the next year. First application has been made and insects are not a problem. Very professional in both sales and application work. I have recommended this company to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andala H.
06/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

sara M.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had used Insight at our previous home as well for at least two years. They have always done a thorough job of treating for insects and are very knowledgeable and courteous. We had issues with ants and spiders mainly at our last home, but shortly after treatment began, we had great results. Now at our new home, we are just waiting for the treatment to run its course. Joy treated for ants, spiders, centipedes... Wiped away webs, baited and brought to my attention ways to make our house more "bug proof". I am very impressed with Insight (office staff and crews) and plan to continue with their services to maintain a bug-free home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lynette W.
04/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$45

Wesley H.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for any infestation around outside of home. Knocked down any existing webbing. We will see as the season goes on, if spiders and ants are gone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

cristal L.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for bugs around outside of house. Contract included spray inside of house, but after first outside spray, no bugs anywhere so we did not have them come in. Timely, courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ron K.
01/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tamara S.
12/2014
5.0
pest control
  + -1 more
Everything went great
Description of Work: Isaias Cintron can out and did the maintenance of spreading the Stuff so that I do not get any spiders or insects in my house. He was very professional as always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Contact information

720-A Lakeview Plaza Blvd, Columbus, OH 43085

http://insightpest.com/chicago/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Lawn and Yard Work,
Home inspection

FAQ

Insight Pest Solutions is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Pest control, Termite Control, Crawlspace Moisture Control and Remediation
Lions, Tigers, or Bears :)

Contact information

720-A Lakeview Plaza Blvd, Columbus, OH 43085

http://insightpest.com/chicago/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM