Innovate Home Org - Columbus Glass Block

PROMPT AND THOROUGH. CLEANED UP AFTERWARDS. HAVE USED THEM BEFORE AND WOULD USE THEM AGAIN.

VERY GOOD WORK, CLEAN UP COULD HAVE BEEN A BIT BETTER

SHOWED UP AN HOUR AND A HALF AFTER APPOINTMENT TIME DUE TO AN EMPLOYEE MEETING. NO CALL INDICATING THAT THEY WOULD BE LATE.

LEFT SOME MESS WHEN FINISHED. INSTALLATION WAS NOT DONE WELL FOR ONE OF THE WINDOWS (HAD 6 REPLACED). MOSTLY PLEASED WITH RESULT.

THEY CALLED AT THE LAST MINUTE TO INFORM ME THAT THEY WOULD BE AN HOUR TO AN HOUR AND A HALF LATE. I WAS VERY HAPPY WITH THE PROFESSIONALISM OF THE INSTALLER THAT THEY SENT OUT. I WAS EVEN MORE HAPPY WITH THE CLEAN UP THAT HE PREFORMED. MY ONLY NEGATIVE COMMENTS ARE THAT THE INSTALLER DIDN''T DEMONSTRATE HOW THE VENTS WORKED. ACCORDING TO THEIR PAPERWORK HE SHOULD HAVE. HE ALSO SEEMED IN A HURRY TO GET A CHECK FOR THE BALANCE DUE AND LEAVE. AND WHEN I INSPECTED THE WORK AFTER THE INSTALLER LEFT, I NOTICED SOME MINOR SCRATCHES ON MY WINDOWS.

OUR HOUSE IS OVER 100 YEARS OLD. BEFORE THE WINDOWS WERE INSTALLED THEY DID NOT INFORM US THAT WE WOULD NEED TO HAVE ADDITIONAL WORK DONE ON THE SIDES OF THE WINDOWS THAT ARE STONE. HAD WE KNOWN WE WOULD HAVE INQUIRED ABOUT HAVING WINDOW FRAMES PUT IN FIRST. WE ARE LEFT WITH LOOSE ROCKS ON THE INSIDE OF OUR WINDOWS.

HIT THE WINDOWS AND BLOCK WALLS WITH A SLEDGE HAMMER. THEY HAVE CAUSED GRAVE STRUCTURAL DAMAGE TO MY BASEMENT WALL.

BOTH INSTALLERS WERE VERY COURTEOUS, FRIENDLY, DID THEIR WORK AND CLEANED UP EVERYTHING AFTERWARD.

SALESMAN CAME OUT MEASURED WINDOWS AND PROVIDED PRICING. SCHEDULED INSTALLATION IN MORNING TO ENSURE TIMELY ARRIVAL. WE WERE FIRST APPOINTMENT AND THEY WERE 1.5 HOURS LATE. ONE WINDOW DIDN''T FIT, HAD TO GET ANOTHER WINDOW.

GREAT COMPANY TO WORK WITH. SALESMAN EVEN CALLED TO LET ME KNOW HE''D BE ABOUT 15 MINUTES LATE FOR OUR APPOINTMENT (RATHER THAN JUST SHOWING UP LATE) GLASS BLOCK WINDOWS LOOK GREAT AND THE BASEMENT LOOKS AND FEELS MUCH MORE SECURE.

I LIKED THAT THEY OFFERED ANGIE''S LIST MEMBERS A DISCOUNT.

HAVE USED THEM BEFORE AND WILL USE AGAIN!

VERY PLEASED. EXCELLENT NO-HASSLE JOB DONE

NOT GREAT ON THE CLEANUP OF THE BASEMENT FLOOR, BUT WINDOWS LOOK NICE.

THEY WERE VERY GOOD ABOUT EVERYTHING. I'M QUITE PLEASED WITH THE RESULTS. THE ONLY ISSUE WE HAD WAS A CONFUSING COUPON, SINCE YOU HAD TO ASK FOR THE OFFER BEFORE THE FACT. OVERALL IT WAS A VERY GOOD, QUICK EXPERIENCE.

THE ESTIMATE IS VERY HONEST, DON'T GO BY THEIR AD.

THEY WERE GREAT! I WOULD DEFINITELY USE THEM AGAIN.

CLEANED UP WELL. PROMPT AND SALESMAN VERY NICE.

DID A GREAT JOB,THEY WERE ON TIME AND CLEANED UP

THE WINDOWS LOOK NICE & LET IN MORE LIGHT, HOWEVER, THE MORTAR CRACKED THE SAME DAY AS INSTALLATION. THEY EXPECTED THAT TO OCCUR! SHANNON CAME OUT TO PATCH IT, AND HE WAS COURTEOUS BUT WILL HAVE TO COME BACK AGAIN-WORK IS STILL CRACKING. I DO NOT THINK NEW WORK SHOULD HAVE TO BE REPAIRED. I HAVE HAD OTHER GLASS BLOCK EXPERIENCE WITH A DIFFERENT GLASS BLOCK COMPANY, AND NEVER EXPERIENCED CRACKED MORTAR.

THEY DID A GREAT JOB. MY PHONE LINE WAS CUT OFF IN THE PROCESS OF INSTALLATION AND THEY PAID FOR EVERYTHING TO BE RETURNED TO PROPER WORKING ORDER.

THEY WERE VERY PUNCTUAL AND TIMELY. WORK WAS COMPLETED QUICKLY.

THE WINDOW REPLACEMENT WAS DONE QUICKLY AND WITH NO MESS. PROPER CARE WAS EXPLAINED AND WE ARE HAPPY WITH THE RESULTS.

ERIC THE INSTALLER WAS VERY PROFESSIONAL, DETAILED AND CLEAN

BROUGHT OUT THE WRONG WINDOW, THE INSTALLATION TOOK 4 HOURS,