Innovate Home Org - Columbus Glass Block

PLEASANT SERVICE AND WELL DONE. THE INSTALLATION WAS DONE ON TIME, NEATLY. THE PRODUCT WAS DEMONSTRATED, THEY SHOWED COURTESY WHEN IN MY HOME, AND THEY CLEANED UP THOROUGHLY.

INSTALLED WINDOW JAN 04, DURING FRIGID TEMPERATURES. NEEDED SECOND VISIT FOR CAULKING AND SEALING WHEN TEMPERATURE WENT ABOVE FREEZING.

WINDOW INSTALLER WAS ON TIME, POLITE, DID AN EXCELLENT JOB, WAS FAST, AND CLEANED UP WELL.

BOTH THE ESTIMATOR AND THE INSTALLER WERE ON TIME. THE ANGIE'S LIST COUPON MADE A BIG DIFFERENCE IN THE PRICE. THE WORK WAS DONE WELL, AND NO MESS WAS LEFT BEHIND. A GREAT EXPERIENCE!

VERY SMOOTH FROM PHONE CALL TO ESTIMATE TO SERVICE. I HAD THEM COME OUT TO ANSWER A FEW QUESTIONS AND THEY WERE VERY FRIENDLY AND PROMPT ABOUT IT. I EVEN ASKED THEM TRIM ADVICE WHICH THEY WERE ALSO HELPFUL WITH.

WE HAD ABSOLUTELY NO PROBLEMS WITH THIS COMPANY. ALL WORK WAS PROFESSIONAL AND ON TIME.

SALES APPOINTMENT KEPT, ON SPECIFIED TIME. INSTALLERS WERE RUNNING A LITTLE LATE, BUT CALLED TO ADVISE. INSTALLATION WAS DONE WITH LITTLE DELAY, AND ALL CLEANED UP AFTERWARD. AM VERY SATISFIED WITH PRODUCT AND INSTALLATION.

JUST ABSOLUTELY EXCEPTIONAL SERVICE. I WAS THE LAST STOP FOR THE GENTLEMAN WHO PERFORMED THE WORK. HE HAPPENED TO NOTICE THAT I HAD CRACKS IN THE CEMENT FLOOR OF MY GARAGE AND HE LEFT ME THE REMAINDER OF THE CONCRETE MIX HE HAD USED FOR THE WINDOW.

THE INSTALLER, HAWKINS, WAS OUTSTANDING. MY BASEMENT WINDOWS ARE OVERSIZED AND HE PROVIDED SUPERIOR INSTALLATION. I TOOK ADVANTAGE OF THEIR ANGIE'S LIST DISCOUNT. TOO THE BEST OF MY RECOLLECTION THE WINDOWS WERE $89 EACH. THE DIFFERENCES I NOTICE ARE NO MORE BUGS AND IT'S WARMER.

EXCELLENT JOB OVERALL. MY ONLY COMPLAINT IS THAT THE GUY WAS AN HOUR LATE AND DIDN'T CALL TO WARN US ABOUT IT (THAT'S WHY B FOR PUNCTUALITY).

THEY LEFT THINGS CLEANER THAN WHEN THEY ARRIVED.

THEY WERE TO ARRIVE BETWEEN 8:30-9:30 TODAY. AT 8:40 I CALLED TO MAKE SURE EVERYTHING WAS SET AND THEY WERE STILL COMING AND I WAS ASSURED EVERYTHING WAS AGO. MY FIANCE STAID HOME FROM WORK SO HE COULD BE AT THE HOME WHEN THEY DID THE WORK. AT 9:40 NO ONE SHOWED SO MY FIANCE CALLED AND THEY SAID THE TRUCK HAD LEFT AND THEY WERE ON THE WAY. STILL NO ONE SHOWED SO AT 10:30 HE CALLED AGAIN. THE PERSON HE TALKED TO THIS TIME INFORMED HIM SHE WAS NOT THE PERSON HE TALKED TO BEFORE. IN THE COURSE OF THE CONVERSATION THE PERSON ANSWERING THE PHONE HUNG UP ON MY FIANCE. HE TRIED CALLING BACK BUT NO ONE WILL PICKUP THE PHONE NOW.

I'VE USED THEM MANY TIMES. THEY ARE REALLY GOOD. IF YOU HAVE REGULAR WINDOWS I WOULD CALL THEM!!

WE HAD THESE WINDOWS REPLACED FOLLOWING A BREAK-IN TO THE GARAGE, THE GLASS BLOCK WINDOWS IN OUR BASEMENT WERE DONE PREVIOUSLY BY COLUMBUS GLASS BLOCK BUT THE BLOCK WAS DISCONTINUED. THE TECHNICIANS FOUND LEFTOVER BLOCK TO MATCH THE OTHER WINDOWS. A MUCH APPRECIATED TOUCH.

QUALITY OF WORK WAS GREAT; HOWEVER, CLEANLINESS COULD HAVE BEEN BETTER. AN "A" COMPANY WOULD HAVE CLEANED UP AFTER ITSELF, NOT LEFT CHUNKS OF MORTAR IN THE BASEMENT, FLOWER BEDS AND YARD.

THE FIRST JOB WENT PERFECTLY WITH GOOD PUNCTUALITY, CLEANUP, AND QUALITY. THE SECOND JOB SUFFERED AS FAR AS CLEANUP, BUT ALL OTHER ASPECTS WERE REALLY GOOD.

THE SALESMAN AND THE INSTALLER WERE PROFESSIONAL AND DID A WONDERFUL JOB. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE CONSIDERING GLASS BLOCK. ALSO, BE SURE TO GET SCREENS (JUST IN CASE YOU NEED THEM LATER)!

I LOVE IT. THE SALES PERSON WAS VERY PROFESSIONAL AND THE INSTALLER DID A GOOD JOB. MY ONLY COMPLAINT IS THAT THE SALES PERSON DID NOT TELL ME THAT THEY WOULD HAVE TO REMOVE THE TRIM FROM AROUND THE WINDOW WHICH DAMAGED THE PAINT ON THE FRAME(OLD WINDOW WITH SEVERAL LAYERS OF PAINT). THE INSTALLER SAID THE SALES PEOPLE USUALLY DO FORGET TO MENTION THAT. YOU HAVE THE OPTION NOW OF DOING SILICONE STRIPS BETWEEN THE GLASS BLOCKS INSTEAD OF MORTAR WHICH GIVES YOU THE LOOK OF GLASS ON GLASS. IT REALLY LOOKS BEAUTIFUL.

WE ASKED FOR SILICONE IN BETWEEN OUR WINDOWS. OUR WINDOWS WERE NOT DONE THAT WAY AND THE CONNECTION OF THE DRYER VENT TO THE WINDOW WAS NOT DONE RIGHT. SOMEONE CAME OUT TO FIX IT AND ONLY FIXED 1/2 OF IT. THE COMPANY IS VERY FRIENDLY THOUGH AND WE HAVE NO COMPLAINTS ABOUT ANYTHING ELSE

THE ESTIMATOR WAS ON TIME AND TOOK ACCURATE MEASUREMENTS. THE INSTALLER WAS SKILLED AND HAULED AWAY THE OLD WINDOWS LEAVING NOTHING LAYING AROUND.

GENERALLY THEY WERE REALLY FRIENDLY. THEY WERE HARD WORKING AND THEY DID A GOOD JOB. I WILL HIRE THEM AGAIN.

REP CAME OUT ON TIME AND GAVE AN ESTIMATE, WHICH WAS THE FINAL PRICE (NO SURPRISES). CREW WAS ABOUT 2-3 HR LATE FOR INSTALL (BUT DID CALL TO LET US KNOW). VERY COURTEOUS AND PROFESSIONAL.

VERY PROMPT - SHOWED UP ON TIME FOR QUOTE AND FOR THE INSTALL. FRIENDLY, COURTEOUS AND PROFESSIONAL.

THE MAN WHO PUT THE WINDOWS IN WAS HIGHLY INCOMPETENT. AFTER THE INSTALLATION, I FOUND THE WINDOWS THAT THEY BOUGHT WERE PUT TOGETHER CARELESSLY. THEY HAD MISSING CHUNKS OF CEMENT AND MARKS ON THEM. WHEN HE WAS INSTALLING THE WINDOWS, I ASKED HIM TO PUT CEMENT ALL AROUND THE WINDOWS SO THEY WOULD BE SECURE. HE TOLD ME THAT HE WAS THE BEST INSTALLER, AND HE WOULD DO IT THE RIGHT WAY. THE COMPANY SENT OUT ANOTHER MAN TO INSPECT THE WINDOWS, AND HE COULD NOT DO ANYTHING TO CORRECT THE PROBLEMS. I CALLED AND WAS TOLD BY A SECRETARY THAT AN OWNER WOULD CALL ME OR COME OUT, AND THAT NEVER HAPPENED. I FOUND THAT I WAS OVERCHARGED $50 PER WINDOW. OTHER PEOPLE I SPOKE TO SAID THAT FOR THE SAME WINDOW, THEY WOULD CHARGE BETWEEN $69-$79 PER WINDOW AND THEY CHARGED ME $125 PER WINDOW. I WANT TO KNOW WHY THAT WAS.

THEY WERE HERE WHEN THEY SAID THEY WOULD BE AND THEY WERE EFFICIENT WHEN THEY WERE HERE. I WAS VERY SATISFIED WITH THEIR WORK, I CAN'T SAY ENOUGH GOOD ABOUT THEN, I LIKED THEM A LOT. THE ONLY THING IS THAT I WAS CHARGED A TRAVEL FEE.