Innovate Home Org - Columbus Glass Block

GET ALL YOUR ORDER IN FOR BLOCK WINDOWS WITH VINCE THE FIRST TIME, IT TAKES LONGER THE SECOND TIME.

DAVE JACKSON, THE INSTALLER ARRIVED AT THE TIME PROMISED. HE WAS FRIENDLY, COURTEOUS AND PROFESSIONAL. HE STEADILY WORKED UNTIL ALL WINDOWS WERE INSTALLED. HE CLEANED UP AS HE WENT ALONG. I'M VERY PLEASED WITH MY NEW WINDOWS.

THEY DIDN'T RESPOND TO THEIR ONLINE SERVICES. PERHAPS THEY SHOULD CHECK THEIR SYSTEM MORE OFTEN, OR REMOVE IT COMPLETELY AND STATE THEY ONLY TAKE REQUESTS BY PHONE OR LETTER. BECAUSE OF THEIR GREAT REPUTATION, I AM WILLING TO TRY THEM AGAIN, BUT I WON'T GO THROUGH THEIR WEBSITE.

THE INSTALLER WAS DONE IT ABOUT 3 HOURS. HE CLEANED UP AFTER HIMSELF. NO COMPLAINTS AND I AM VERY IMPRESSED!

COMPANY WAS SCHEDULED TO INSTALL IN AFTERNOON, BUT CALLED HALFWAY THROUGH 4-HOUR TIME WINDOW AND CANCELED APPOINTMENT DUE TO PROBLEM ON ANOTHER JOB. THEY DIDN'T OFFER ME ANY DISCOUNT FOR THE INCONVENIENCE OF WAITING AROUND ALL DAY FOR THEM TO SHOW UP. ON SECOND INSTALL DATE, THEY MESSED-UP APPOINTMENT TIME AND ARRIVED LATE. THE INSTALLER WAS VERY PROFESSIONAL AND CLEANED-UP AFTER HIMSELF.

THESE NINE WINDOWS WERE A MAJOR JOB TO REPLACE, BEING THE OLD (1924) 2' X 10' LUMBER STYLE FRAMES WITH STORMS. ONE MAN DID IT ALL IN ONE (LONG) DAY AND THE JOB IS SPLENDID. THERE ARE VENTILATION SCREENS INSET ON FIVE OF THEM. THE INSTALLER WAS ABLE TO ACCOMMODATE MY NEED TO HAVE A PASS-THROUGH IN THE SIDE MORTAR AREA OF FIVE WINDOWS FOR CABLES AND AMATEUR RADIO ANTENNA FEEDLINES TO CONNECT WITH THE OUTSIDE WORLD. HE CARTED AWAY ALL THE OLD WINDOW PIECES. THIS JOB CREATED A BIG MESS INSIDE AND OUT, WHICH HE COMPLETELY CLEANED UP BEFORE LEAVING. THEIR WARRANTY RUNS FOR 27 YEARS... I CHOSE COLUMBUS GLASS BLOCK BECAUSE OF THE GOOD COMMENTS IN ANGIE'S LIST AND I'M PLEASED TO AGREE WITH THEIR EXPERIENCES.

ALL BASEMENT WINDOWS WERE REMOVED AND REPLACED WITH GLASS BLOCK WINDOWS. VERY GOOD EXPERIENCE ALL AROUND. INSTALLER WAS ON TIME, COMPLETED THE JOB IN ONE DAY, AND LEFT NO MESS.

THEY DID A GREAT JOB! THE BASEMENT WINDOWS LOOK 100% BETTER AND ARE MUCH MORE ENERGY EFFICIENT. BOTH THE SALESMAN AND THE INSTALLER WERE PUNCTUAL AND PROFESSIONAL. I WOULD DEFINITELY RECOMMEND THE COMPANY.

THEIR PHONE STAFF WAS VERY HELPFUL. IT SURPRISED ME WHEN ONLY ONE PERSON CAME, BUT HE WAS VERY TIMELY. HE WAS VERY PATIENT AND ANSWERED ALL MY QUESTIONS. HE WAS ALSO EFFICIENT, AND DIDN'T MAKE ME FEEL LIKE I WAS "BUGGING" HIM. GREAT CLEAN UP. I WAS VERY PLEASED AND HAVE RECOMMENDED THEM TO OTHERS.

ESTIMATOR WAS ON TIME, FRIENDLY, PROFESSIONAL, AND BROUGHT SAMPLES. WORKERS ARRIVED ON TIME, COMPLETED JOB QUICKLY, AND CLEANED UP WELL. NO PROBLEMS WITH ANY OF THEIR SERVICES.

IT WAS DONE THE WAY IT OUGHT TO BE DONE.

THEY SENT SOMEONE OUT ABOUT THE BATHROOM PROJECT, BUT I DIDN'T GET AN ESTIMATE. AFTER SEVERAL PHONE CALLS AND NO RESPONSE, I WAS TOLD THAT THEY WERE TOO BUSY TO DO THIS SMALL PROJECT. THIS WAS AFTER TWO MONTHS OF THINKING THEY WERE GOING TO DO IT. I UNDERSTAND THEY ARE BUSY, BUT IT WOULD'VE BEEN NICE IF THEY WOULD'VE TOLD ME THIS AND NOT TAKEN TWO MONTHS TO DO SO. IT'S CAUSED MY BATHROOM PROJECT TO BE LONGER THAN I WANTED.

VERY GOOD EXPERIENCE. PROMPT FOLLOW UP, WE WERE SCHEDULED WITHIN A WEEK OR SO OF CALLING (IN MARCH), AND THE INSTALLER WAS PLEASANT & WORKED QUICKLY. WE ARE VERY PLEASED WITH HIS WORK, AND WITH THE WINDOWS.

WORKMAN ARRIVED ON TIME. WORK DONE WAS EXCELLENT. CLEANUP WAS COMPLETE.

COLUMBUS GLASS BLOCK INSTALLED THE WINDOWS EXACTLY ONE WEEK AFTER THE CARPENTER BEGAN WORK. TIMING COULD NOT HAD BEEN BETTER. THEY DID AN EXCELLENT JOB AND CLEANED UP EVERYTHING WHEN THEY LEFT. I WOULD RECOMMEND THEM TO ANYONE.

WE HAD AN APPOINTMENT SO I TOOK OFF WORK EARLY AND ASKED THEM TO CALL ME ON MY CELL PHONE. WHEN I GOT HOME THERE WAS A MESSAGE THAT THEY CAME EARLY AND DIDN'T HAVE THE RIGHT MATERIALS, SO THEY WOULD RESCHEDULE FOR THE NEXT WEEK. I WAS ANNOYED BY THIS BECAUSE I TOOK THE AFTERNOON OFF FOR NOTHING AND I'M GOING TO HAVE TO TAKE OFF WORK EARLY AGAIN. THEY MAY HAVE TRIED TO CALL ME ON MY CELL PHONE, I CAN'T SAY FOR SURE OR NOT. ALSO, THEY DIDN'T TRY TO RESCHEDULE QUICKLY, I THOUGHT THEY SHOULD COME RIGHT BACK OUT.

THEY CAME OUT RIGHT WHEN THEY SAID THEY WOULD, CHARGED THE QUOTED PRICE AND CLEANED UP THE AREA. VERY GOOD SERVICE.

INSTALLER DID A WONDERFUL JOB. BASEMENT WINDOWS LOOK GREAT.

VERY GOOD JOB, PROMPT, COURTEOUS AND WINDOWS LOOK GREAT!

IT IS BEAUTIFUL, THEY DID A GOOD JOB, AND HE WAS ON TIME.

THE MAN SENT OUT WAS ON TIME & DID A GOOD JOB. HE COULD HAVE CLEANED UP A LITTLE BETTER.

QUICK TO GIVE ESTIMATE, ORDER WINDOWS AND INSTALL. THEY SHOWED UP AT OUR HOUSE WITH SOMEONE ELSE'S ORDER, BUT WERE QUICK TO CORRECT THE ERROR, VERY APOLOGETIC AND COURTEOUS. THEY MADE SURE WINDOWS WERE INSTALLED ON SAME DAY AND WORKED AFTER HOURS TO DO SO.

VERY NICE WORKMAN, WHO WERE KNOWLEDGEABLE ON THE PRODUCT.

A DESIGNER CAME OUT TWICE TO GO OVER THE PROJECT & SEEMED VERY ENTHUSIASTIC. HOWEVER, WE WERE REPEATEDLY PUT OFF BY EXCUSES TO BEGIN THE WORK RANGING FROM, 'TOO BUSY'; 'TOO COLD', 'IN TRAINING', DESPITE THE FACT WE WERE TOLD THEY REALLY WANTED TO DO OUR PROJECT. OUR PATIENCE AT AN END, WE WENT WITH ANOTHER COMPANY THAT WENT THE EXTRA MILE TO COMPLETE OUR PROJECT IN A TIMELY & PROFESSIONAL MANNER. I COULD NOT IN GOOD FAITH RECOMMEND COLUMBUS GLASS BLOCK AFTER OUR EXPERIENCE WITH THEM.

THE WORK WAS DONE QUICKLY AND PROFESSIONALLY.