ImproveIt Home Remodeling, Inc.

.

The worl done was amazing and turned out better than expected.

Very professional people to work with. Remodel went great and I am very happy with the result. There were no delays and project was done on time as communicated.

na

Ok

They kept me updated on the status of my order, great customer service, installers were great

We are both very pleased with quality of the craftsmanship of the Install Team. They transformed our existing bathroom into one that is is more efficient and comfortable that the whole family can now use and enjoy. Overall we think the Install Team worked very good as a unit determined to give us 110% of their skills and effort. We would rate the Install Team with a 10+. Thanks Don and Veronica Smith.

Communication isn?t good

Glad we worked with them. Would consider them again.

Sales and installers all showed up when they said they would and were very professional. Our installers did a fantastic job and the results were absolutely gorgeous. Thanks to the entire Improve It team for being exactly what anyone would want in a remodeling company!!

Our installer was on the job at the time we agreed upon. He was very personable, knowledgeable, and did a great job. Our tub to walk in shower conversion has made life much easier and safer for my husband. We love it!

Beyond all expectations!!! Highly recommend!

What a great service

Originally quoted just over $13K. Salesman included a window kit for our shower instead of eliminating the window, but the installer said that the window was too large for the kit. So now I have a $10K shower that I cannot use because of the wood trim on my window.

Excellent workmanship

They did an excellent job. The contractors were professional, explained things to me along the way over video chat while I was at work and my husband was at home, cleaned up daily, and overall did a fantastic job. I would hire these guys again and recommend them to anyone!

The sales pitch seemed like he was in a hurry to close the deal and didn't offer enough variations available for my tub replacement.

Over priced and had some questionable sales tactics. Wish we would have gotten other bids.

We had a great overall experience. Wish they could've done our entire bathroom remodel but they specialized in wet space for bathrooms and some electrical. Our installer Tim was Excellent and did an amazing job!

Joe the rep. was very polite and informative. He gave great ideas and suggested financial assistance. It was more than I had in mind but I'm putting it on for maybe next year. It was more than I had expected. Other quoted similar pricing. Thank you for your time.

Management was helpful

Hard to tell for sure how much was due to the pandemic, but we hired them in July/early August and the project is just now finished. One problem was getting the shower door. Our major concern was lack of communication from the company about delays or why things were slow. We had to initiate calls about what the schedule might be. The work done is fine. Having worked with other contractors, I feel their professionalism would be improved with clearer **scope of work** and timeline in the contract.

Work hasnâ  t started yet but materials have been ordered. So far customer service and Shannon haggerty have been great!

They refused to come and give an estimate or do repairs unless my wife was home. They would not explain why, they just said they worry sorry too? inconvenience? me.

They were professional and the work was performed on time. The installers were great and they cleaned up very well. The follow up customer service was great as well.