ImproveIt Home Remodeling, Inc.

.

The worl done was amazing and turned out better than expected.

Very professional people to work with. Remodel went great and I am very happy with the result. There were no delays and project was done on time as communicated.

na

Ok

They kept me updated on the status of my order, great customer service, installers were great

We are both very pleased with quality of the craftsmanship of the Install Team. They transformed our existing bathroom into one that is is more efficient and comfortable that the whole family can now use and enjoy. Overall we think the Install Team worked very good as a unit determined to give us 110% of their skills and effort. We would rate the Install Team with a 10+. Thanks Don and Veronica Smith.

I think they did a great job, but it is very pricey.

Communication isn?t good

Yo Ty for it here’s $10,000 check

Glad we worked with them. Would consider them again.

Sales and installers all showed up when they said they would and were very professional. Our installers did a fantastic job and the results were absolutely gorgeous. Thanks to the entire Improve It team for being exactly what anyone would want in a remodeling company!!

Our installer was on the job at the time we agreed upon. He was very personable, knowledgeable, and did a great job. Our tub to walk in shower conversion has made life much easier and safer for my husband. We love it!

Beyond all expectations!!! Highly recommend!

What a great service

Originally quoted just over $13K. Salesman included a window kit for our shower instead of eliminating the window, but the installer said that the window was too large for the kit. So now I have a $10K shower that I cannot use because of the wood trim on my window.

Given our situation and having a small budget to fix and update two bathrooms in our fixer-upper home, this was the best option for us. Our installer Josh and his partner Johnny really do a solid, good job and we are very pleased with how everything turned out. After Josh and Johnny were finished, ImproveIt sent another one of their installers to put up our glass shower door. He came in, took one look at the installation and said he couldnâ t install the glass door because of the shower pan installation not being level. Going into this project Josh and Johnny did have to fix the subfloor in the bathroom to make it more level and remove rot due to a previous contractorâ s incompetence. The second installer didnâ t even get a level out to check and see if the shower pan (installed by Josh) was level. He just kept insisting that it was a bad install and that the whole project had to be ripped out and started over. After he left I immediately called the office and demanded to speak with management regarding this issue. I was escalated to the VP because of how pissed we were. The next day, I received a phone call back from the regional manager who stated that they were sending Josh and Johnny back out to my home to complete the job because Josh documented on paperwork and had pictures throughout the whole tear out and rebuilding phases, the rebuilding of the subfloor to make it as level as possible. When Josh returned to complete the job, for peace of mind, I had him show me (with a level) that the shower pan was installed correctly and that it was level and square with the floor. Indeed, it was level and the shower door was installed finally completing our project. So, if you are in the Louisville area, request Josh as your installer to complete the whole project start to finish.

Only had to wait 2 months after contracting them. Otherwise very professional .

Excellent workmanship

Provided quote, exactly the final expense. Great installation crew.

My financing got screwed up and nobody tried to help me. My 6 months of no interest started after 30 days. The finance company said they would not do anything about it and I did not get any help from the remodeling company. I ended up paying twice as much as I should have after being told that the deal would not be good once the salesman left. Should have gotten more quotes.

From start to finish, very courteous and easy to work with. They explained everything along the way. Also, they made sure we got items put where we wanted and if it was more efficient a different way they explained why. Still giving us the option of what we wanted. Cleaned up after themselves! Thank you, Eric, Mark, Tim and Sebastian!! Highly recommend Improve It.ð  Â

They did an excellent job. The contractors were professional, explained things to me along the way over video chat while I was at work and my husband was at home, cleaned up daily, and overall did a fantastic job. I would hire these guys again and recommend them to anyone!

The sales pitch seemed like he was in a hurry to close the deal and didn't offer enough variations available for my tub replacement.

Over priced and had some questionable sales tactics. Wish we would have gotten other bids.