ImproveIt Home Remodeling, Inc.

I hired Improveit for a tub to shower remodel based on Home Adviser recommendation. BIG MISTAKE. installer took 6 days because he only worked 1/3 hrs per day. The fixtures were wrong, the drain was not sealed and leaked into our kitchen ceiling, the curtain rod was hung too low, the soap dish is already coming off the wall and the sealant was not cleaned up leaving a horrible look. I could go on and on but I am sure you got the picture.

I rated the quality of the windows as a 5 however ther are several thing I am not happy with: Customer Service - Communication with the company was very bad. I call the company to get an estimate of when they would be here - no call back! I call the company at 10:00 am on the day of the installation to see when the installer would be here - I receive NO answer for my voice message. ALL the numbers listed on there folder went to voice mail. I was told it would be a 1 day installation. However, they installed the windows on Friday and are not coming back until Monday to complete the outside. Who ever job it was to secure the middle panel of the sliding window (3 panel window) did not! This resolved in the middle panel fell out and shattering when the installers were moving it. The installer used the old middle panel as to temporarily fix for the window which allow cold air into the living room. (I as told a rush on the window was ordered BUT it will be 12 days.)

Well, it seems like I may be a day late and a few hundred dollars short with coming to this site to read the reviews. Our agony started technically in May when we signed the contract. We were told that the job couldn't commence until ALL the items were in. Well that then became AUGUST!!! We were told that the job would take 5 days...well that was the biggest darn lie. Here it is October 4th and the job is still not complete to satisfaction. There are soooo many factors that lead to this review. I will highlight the important ones. The team didn't work a full 8 hours any day of the initial 5 days of said project. This was a bathroom remodel. The bathroom is not that big I promise. At the end of the 5th day we were informed that we would not have a sink and couldn't use the shower (we had the tub removed). I'm sorry but what in the hell!!!! We were then accomodated (as this should have been the last day), but no. The mirror that was ordered was mysteriously broken so that was not ready for an additional 2 weeks as well as not knowing we would not have a shower door and the closet oh the closet. Well somehow or another the team failed to read on the papers that were drawn up and supposedly in their possession of the job requirements and specs that we were to have a closet built. So another week or two go by and with volumous texts and phone calls we seem to now be all done right...no far from it. The closet door that was put on was A. not painted the color of the trim as it was supposed to be and B. doesn't fit properly AND is messing up the paint job that we just had done. Are you kidding me!!!!!! So here it is 6 weeks after the start of this 5 day project and we are still having issues. How is this acceptable. I'll tell you how...it's not. The sad part besides this debocle in the work is that the salesman was so good. I usully can shut it down when they sound slimy. This one got me. I'm kind sad and upset that I allowed myself to believe in yet another company only to find myself here...writing this review. Now mind you the bathroom is a beauty...for what we paid I think we should get something back to compensate for the breakdown in EVERYTHING since the start. 5 days...the biggest lie I've been told in a long time. From all the prior reviews it seems that this one falls right in line with all the other things that have been said.

Tried to repeatedly change price and scope of project. Salesman quoted inaccurate price apparently and couldn't provide services he promised. Sales Manager called and said he could save me money. When he came over he decided it would actually cost me more. Impatiently waiting for the refund of my 50% deposit!!

Our bathroom installer Herbie did a fine job IMO We have an older house &a smaller bathroom which would be hard for anyone to work in But he was meticulous & thorough & respectful of our privacy We are very pleased with the outcome

Everything went so smooth up until scheduling. I was not told the time the installers were going to be at my home. I had to call 3 times until I got hold of a nice person who got me some answers. The installers were professionals and did an excellent job. I couldn't be happier. Absolute perfection. If I did not have problems with getting the Schedule Manager to call back and communicate the time his installers were going to be on the job, this job would have been perfect

Did not call for request.

Great company! They did fantastic work despite it taking around 11 - 12 weeks to get started. I wish they painted but the service is not available with them. All in all I would recommend this company to others!

Everyone from the salesman all the way to the installers were very patient with us. The only thing I wished happened is to have the windows clean from that silicone or whatever it is that is stuck to the windows. It comes off, is just for $20,000 job I expected the windows clean. However the swept all of their mess outside and inside. The installers were focused on their job and were very polite.

Salesman was a little fast to make a deal. the workman were excellent, on time and clean

They were wonderful to work with. From start to meeting with the sales man to the guy who came to measure, to the install was just amazing and a smooth process. The installer was friendly and nice but he got to work right away and when he took the bathtub out I thought it would take a while but he did it so fast and with amazing quality I could not believe it!

They also installed a shower for us. Very polite and friendly company that did a great job! I would highly recommend them to anyone!

No complaints at all, the very best, and very nice people to work with. James and Allen were amazing, they were the installers, and very nice to me.

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Christopher the sales rep was so great with his job. we hired his company to replace our window to the front of our home

The company was easy to do business with. Our remodel occurred sooner than we anticipated and the technician Jeremy was fantastic. He was very particular about making sure the finished product was to our liking, which is was. We couldn't be more pleased.

Very professional

This company turned out to be the best choice I could have made under any circumstance. They took an almost impossible job consisting of many previous "bad" remodels and made it spectacular. Thanks Improveit. Tim was the greatest installer and just exactly what I would call a master remodeler. Overall a great company with excellent staff.

Good craftsmanship. Wish company had drywall repair and painting included. Had a problem after they identified flaws in my new tub before installing (very good catch). A replacement tub had to be located and I was told they should get it in the morning and finish installation (my scheduled days were Thurs & Fri). I took off Friday expecting them to show up. At 0900 I got a call indicating tub couldn't get here and they needed to reschedule for next week. This required another day off work. Bath looks great and will look better when I get it painted

This company did this work over a year ago and everything is still good, no issues with anything.

The installers did a wonderful job, they stayed until the job was done, they finished when they stated that they would and in one day, very professional, I was very comfortable having them doing the work in my home.

They were extremely professional, very clean about their work, kept us in the loop regarding the work they were doing, they did a fantastic job.