Hydra Basement Waterproofing

We found Hydra about 20 years ago when we needed to fight dampness in our basement. Pat Kirby had recently started Hydra after gaining experience at a well known basement waterproofing company. He and his crew did a great job keeping water out of our split level house with two collection systems and two pumps. Now when we have any issue or just want the pumps checked we call Noe the Operations Manager and he is a joy to work with. If you have a water issue, don't hesitate to call Hydra, there is a reason they have 5 stars -consistently superb, honest, friendly service at a reasonable price for more than 20 years.

Excellent! They were very hard workers. To avoid tracking through our house they did most work through a basement window. They reviewed the project with me prior to starting. Then Jack hammered out the entire perimeter of the basement, removed the debris which was a lot through the window, laid the waterproof drainage pipe, made a sump pump pit and installed pump, extended its drain out to the street, added concrete which they brought in through the window, over the drain. Very neat considering the work done and it has worked excellent for the past 5 months. No water seepage at all. They also braced one crawl space wall with 8 braces. Also well done. They did extras like spray mold mitigation in the crawl space and basement space which really worked to rid the mildew smell. They hauled out some wood that was in the way. They rolled out plastic on our upstairs floors each of the 3 days that they worked. They consulted with me during the project so I fully understood the work being done and they took into consideration any suggestion I had. I am very pleased.

Wonderful!! 30 minutes to replace sump pump. That is..... truck arrived, replaced sump pump and drove away. Cleaned up which is appreciated. Explained work. Excellent customer service!! One of a few contractors that doesn't make me nervous when in my house.

Hydra replaced an old faulty waterproofing system that had left us with a ton of mold in our basement. The Hydra team was excellent, and went above and beyond to make sure that all the mold was treated. They were also far less expensive than competing quotes.

I heard about Hydra through a friend who enthusiastically recommended them to me, and now at the tail end of my waterproofing and sump pump installation I am writing a review to give my own enthusiastic recommendation. The team has been on time every day, very respectful, clean and thorough. Pricing is very reasonable and it is clear that they really care about their customers and about the quality of their work.

Mom had work done by them in her crawl space because of wetness in 2006. They installed two sump pumps. Since then one has been replaced in 2016. Mom called today because she heard loud sound. They responded the same day and there was no charge. Always very responsive, polite and very fair.

Noe was very professional .,Raul ,Ray ,Luis , and Josh did a great job. We had over 3 inches of rain in the last 36 hours and I was very worried about the crawl space leaking. I checked every inch of the crawl space and not one drop. This crew did an EXCELLENT job. !!Thanks to the owner Pat, Noe and the entire crew. If you need crawl space or basement waterproofing done this is the company to hire.

Fantastic. Hydra came in and recommended we put in a perimeter drain and new sump pump. Their quote was considerably lower than other companies yet their professionalism and quality was superb. They performed the work on time and on budget. The work was performed 18 months ago, and last night we got 5 inches of rain in our area. All our neighbors have flooded basements, but ours is dry and cozy. Can’t recommend them enough.

Hydra were excellent from beginning to end! We bought a home with partial foundation repair in place and a waterproofing system that wasn't working as well as we wanted it to (all from another company). After hiring an independent structural engineer to inspect the foundation work, we knew we needed more support. Hydra came out to look at our space and made suggestions on how we could support the foundation long term - and their suggestions matched that of the engineer's without Hydra having seen the report. This was evidence to me that Hyrda knew what they were doing. They also inspected the waterproofing system, sump pump, and exterior drains and did not charge us for items that we did not need. Hydra was careful, thorough, thoughtful, and kind and explained everything at each step of the process. They completed the work quickly and cleaned up the space beautifully. Pat, Noe, Miguel, and the team were professional and helpful. The price was excellent too - thousands less than what other companies have quoted!

Absolutely the best home service repair job in years. This was a small job but they went above and beyond in their attention to detail and correcting another service providers poor quality off work (at no additional charge). Most of repair was under ground. The service team made a point of showing me the repaired drains and connections before they were covered with dirt. You learn more about the quality of work when a service provider does a small job. I would highly recommend Hydra.

Hydra did a fantastic job from start to finish. Noe and his team were punctual and completed the job within the agreed time and budget. The clean up was superb and the team very professional. Within days of the job we experienced two heavy rainfalls and the drain performed perfectly. Thank again to Noe and Hydra Basement Waterproofing and Structural Repair! I highly recommend this firm! Al Hunter Harrison West Neighborhood

From the first contact with Hydra to the completion of the work, everyone associated with the company has been professional, responsive, and efficient. I had a small water leak problem at the base of my basement steps and along an adjacent basement wall. It occurred only during periods of very heavy rainfall and has been the only area of the basement with a water issue. Due to the problem originating under the stairs, it was difficult to identify the source and an appropriate solution. Two other companies came out before Hydra and offered a full basement drainage system with sump pump. When Noe came out to assess the problem, he was the only one of the three companies who was willing to take time to determine the source of the problem. With my permission, he removed the bottom step which revealed water bubbling from the cinderblock . He proposed a sump pump and interior drains on that wall and walls in the adjacent furnace room. I later had this partial drain system confirmed by an independent party as an appropriate solution since other areas of the basement are not showing water leakage. Since most of my basement is finished, I was very relieved that a full drain system was not needed at this time. The team that completed the work was incredibly neat and went above what I expected in a couple ways. When they dug a trench to the street for the new pipe that would carry water pumped out by the sump pump, they covered the pipe with the sod they had preserved when digging the pump line. In addition, they preserved the carpeting that covered the basement steps. I did not expect this because they had to remove several stairs to get to the wall under the stairs where the water originated. When the project was done, they put the carpeting back on the stairs; you can not tell that it had ever been disturbed. All members of the project team are personable, willing to answer questions and efficient in their work. Noe walked me through everything that had been done upon completion, asked if I was satisfied and has indicated I can contact him if I have more questions later. I've also spoken to Pat Kirby the company's owner before and after completion of the project. It is clear to me that integrity, honesty, and good customer service are guiding principles of everyone on the Hydra team. I am so grateful to the person who referred me to this company!

They performed the work promptly as soon as the weather permitted and work was done to my satisfaction.

Sorry can't remember the cost but know it was significantly less than a few other companies we contacted. It's been ~a year and we haven't had one single problem with water or our sump pump they installed. they were great to work with

Pat, Noe and entire hydra crew were amazing!!! Pat was great with estimate process and gave me options based on my budget and specific needs around protecting our investments into redoing the basement. The actual work of installing the waterproofing, sump pump and exterior drainage was minimally disruptive and quickly done. I also had two i-beams installed due to some wall shifting that was discovered. A few weeks after they left I noticed a small wet spot in the basement that I texted Noe a picture of and they quickly came back and resolved at no additional cost! Would highly recommend to anyone who has water issues in their basement!

Hydra did a wonderful job for us. Pat Kirby, the owner, provided great guidance as we determined solutions for our problems. They changed around their schedule to accommodate our timing, which we appreciated. The Hydra team worked quickly and professionally plus cleaned up after their work. Things we pointed out were done immediately with no problem or nickel and diming. Noe who oversees production was responsive and pleasant. Another thing that impressed me was the crew: they were polite and friendly, energetic and had a positive attitude about the work, their coworkers and Noe. I have no doubts they will respond immediately if any pop up in the future. No reservations in recommending them!

Thank goodness for Pat, Noey, and the whole team! Our basement was destroyed...in three different ways, and it took a lot of time and determination, but Pat and his team restored the basement to perfectly, bone, dry. I got a new sump pump with backup, a whole new floor poured, and the myriad ways water was coming into my basement stopped. The Hydra folks were kind, they were helpful, they were polite. I got their name from a neighborhood discussion forum, and am so happy to recommend them on that forum, here, and anywhere. Thanks, guys!

Extremely well. Very happy with the results.

First of all, let me start by saying Hydra Basement Waterproofing Co and Pat Kirby are the best!! We were very concerned when we found cracks in our basement walls and before knowing about Hydra Basement Waterproofing, we called one local basement company and they came out to do a free inspection. They made sure that both my husband and I would be home which I thought was a bit strange. They were extremely pushy and really scared us to get us under contract that night and said the price was only “good” if we signed a contract that evening for a very expensive waterproofing system. My husband and I had never felt pressure like that and were very stressed out over it. Then I started reading negative reviews about that company and found that our experience was very similar, but I won’t go into anymore details about them, except that a couple of days later, the owner came out to our house and offered a lower price still trying to get our business even though we had made it clear that we were not interested. And now most importantly, I would like to tell you about the wonderful experience we had with Pat Kirby, the owner of Hydra Basement Waterproofing! Our son knew Pat personally thru a business connection and highly recommended him for his good reputation, many years of experience, and honesty, so we decided to give him a try. He came to our house and went through every part of our basement (which the other company did not because they were too focused on getting our money), and patiently answered all of our questions and then some. He was very nice, knowledgeable and professional. He made you feel that he was here to help us and offered his honest opinion in diagnosing our problems with absolutely no pressure whatsoever. Based on his honesty, we were not made to feel any sense of emergency to enact a plan, because our problems weren’t quite as serious as we were first made to believe, and we will surely call him again when we need to. In the meantime we have peace about our situation and know what to look for in the future. It is for these and many other reasons that we wholeheartedly highly recommend Hydra Basement Waterproofing and Pat Kirby! Our experience with him was extraordinary!

This is the second job we've used Hyrda for and continue to be very pleased with their work. The production manager, Noe, spent a good amount of time looking at our issue and talked us through what was needed to fix it. The work crew arrived on time and were friendly and professional. They did an excellent job cleaning up when they were done. I have and will continue to recommend Hydra for waterproofing and basement work.

Rick and his crew did a great job. Rick is very conscientious, and he was able to minimize the damage to the paneling. They put up plastic barriers to help control the dust from jackhammering the existing concrete. Also, cleaned up nicely.

We had estimates as high as $13,000 to run a trench half way around the basement to a sump pit and pump. By looking at the foundation walls outside at grade, the estimator from Hydra figured that our water problem stemmed from cracks in the concrete wall and they could treat those individually and end the leaking at a fraction of the cost of other foundation contractors. They cut out the drywall from floor to grade level a couple of feet on each side of the cracks.and opened a small area of the floor slab to allow the water to get to the drain tile below the floor then installed a heavy plastic sheet material to contain any water coming in the cracks..After checking the water control, they patched the floor slab. The entire project took only about 4 hours. We will get a separate contractor to repair the drywall and paint.

Noe was our point of contact throughout the project. Noe performed the initial proposal/estimate, and helped guide us through the process. From the get-go, it was clear that Noe takes a feeling of personal responsibility over each project, and takes customer service very seriously. While several other contractors were only interested in talking about installing a perimeter drain, Noe looked at the situation holistically and identified that the addition of a grate drain in the sidewalk on the side of our house would be another good investment to assist with water that pooled there during rainstorms. The team of workers from Hydra was professional, coming when they said they would, covering everything in the basement with plastic to keep the dust off, as well as our floors on the main level, and cleaning up at the end of each day. The workers were responsive to our requests, and Noe continually checked in with us to make sure everything was matching what we expected. When we did have questions or requests, they were glad to make adjustments. The total work we had done was: Installation of 104 feet of interior drain pipe around basement perimeter, Installation of sump pit, sump pump pump, backup-battery Installation of grate drain in exterior sidewalk Running new drain lines from front of house to curb Installation of basement Egress Window

I can’t speak highly enough about the entire Hydra Basement Waterproofing team. From my first phone interaction with the owner, Pat Kirby, to my evaluation/quote with the leading foreman, Noe, through the installation of the waterproofing system, I knew I was in great hands. My family and I were panicked this spring when we had water seeping in through the walls of our basement. Hydra was among the several companies I called for an estimate. When Noe came out to assess, he explained exactly what the problem was and was extremely knowledgeable. Although I wasn’t familiar with the process or the lingo, Noe took time to review everything with me and was very patient. After reviewing all my quotes and options from the various companies, it was clear Hydra stood out as the right choice. I set-up a start date and the guys [Rick, Will & Devon] began work. I was nervous about the type of [dusty] work the guys were doing (we have a young baby), but the guys were courteous, polite and made sure to clean-up each night. Now that the work is complete, we couldn’t be happier. I breath a sigh of relief every time I hear that sump pump chugging out the water to the OUTSIDE, where it belongs. Our basement is dry as a bone and we are so pleased. Hydra really went above and beyond to make sure we were happy and comfortable through the whole process. If we ever move, I wouldn’t hesitate to work with Pat and his team again. I recommend Hydra Basement Waterproofing to anyone with a wet basement. Best value, fantastic team of guys and excellent work product! A++++++++

I can't say enough good things about our experience with Hydra! From my first phone call to the owner to the completion of the project, everything has been wonderful. Mr. Kirby (the owner) was very helpful when I called requesting an estimate. His production manager, Noe, did the actual estimate for us. He was on time, knowledgeable and professional. Noe, Miguel and Raoul completed the work. All three gentlemen were courteous and professional. Even though breaking up concrete can be dusty, dirty work my basement floor was just as clean when they finished as when they started. Noe locked up my home each day they were there which meant I could stay at work all day. There were no surprises with the final cost. What we paid was what we were quoted.