HOWILER'S AUTO SERVICE

Auto Service, Heating and Air Conditioning, Glass and Mirrors

About us

In house full service auto and truck repair. A family owned and operated company employing 3 technicians. We are a Napa Auto Care Center.

Business highlights

41 years of trusted experience

Services we offer

All catagories listed above

Services we don't offer

N/A

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-14 of 14 reviews

Patricia B.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They are honest, reasonably priced and always do a good job with car repairs and service. We have used them for many years and refer all our friends to them.
Rating CategoryRating out of 5
Yes, I recommend this pro

C J.
04/2015
5.0
auto repair
  + -1 more
He's excellent. very efficient and accommodating
Description of Work: They Repaired my rear breaks and they also repaired my front breaks for the same price which saved me about $300.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$811

Patti S.
01/2015
5.0
auto repair
  + -1 more
We have used them in the past and they have always been fair and honest with us. My husband and I strongly suggest if you have any auto problems give them a try you will be back. We are happy customers.
Description of Work: We had problems with leaking transmission fluid they found the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Patrick and Kathryn K.
09/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Diagnose A/C Problem

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lisa A.
06/2014
5.0
auto repair
  + -1 more
They are upfront. If you don't need something fixed, they don't tell you that you need something fixed. They try to do it the best way they can do it. They've been really good with that. We have five cars.
Description of Work: We use Howiler's Auto Service. We had an oil change and things like that. We asked him to look for other things and usually they tell us if there is something wrong, but there wasn't anything wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

C J.
05/2014
5.0
auto repair
  + -1 more
I haven't had any work started yet, but he has given me estimate about 1/8th of the price of the other garages around the area. He gave me a fairly low price on the parts, and I didn't feel like he was up-charging me for the work. He was able to schedule me in pretty quickly, which is good because the work that is needed is needed promptly, as it deemed "dangerous". I look forward to seeing the finished product.
Description of Work: I am in the process of using Howiler's to stabilize a broken part on the rear axel of my car.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jason F.
05/2014
5.0
auto repair
  + -1 more
I had a transmission fluid leak on an old Jeep that I drive, and they were able to identify the issue as a simple fix. There was a minimal cost to repair the leak, and they even topped off the other fluids. I couldn't have been happier with the service. They also kept it inside overnight, since I couldn't return until the next day to pick it up.
Description of Work: Identified and repaired a transmission fluid leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sam M.
07/2013
5.0
auto repair
  + -1 more
that did not need to be replaced at this time. The S belt was also in good condition and did not need replacement. Any other shop would have taken us to the cleaners and back. This is why I continue to do business with this shop and will recommend and use for future needs.
Description of Work: I have done business with Mike and Rob for a number of years. Our Hyundai needed scheduled maintenance and I did not want to deal with the dealer after several bad experiences. I made the appt with Mike with a list of items that the manual stated needed to be done. I was shocked when Mike called me later in the day and said the vehicle was ready and the bill was for changing anti-freeze, oil change, pulling and inspecting the plugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Sam M.
01/2013
5.0
auto repair
  + -1 more
ith this business and will continue to use.
Description of Work: I have been using this business for years. My daughters AC went out and after she received other estimates to solve the problem, I took the car over to Mikes. The estimate involved replacing the compressor which was reasonable. The car was completed as requested at the quoted price. Now everyone is happy. One issue I like is that if you request to have an item looked at and do not need it, Mike will inform you of that. I never have had any issues w

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$810

travis M.
10/2011
4.0
auto repair
  + -1 more
The job went okay. I still have a leak and I haven't taken it back. I wish they would have found the leak and I just haven't taken it back that's my fault. They told me to bring it back in and I never did. They did a lot of work. They didn't find the leak for the first time.
Description of Work: I took my car to Howiler's Auto Service to fix the engine coolant leak in March.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David R P.
01/2011
5.0
auto repair
  + -1 more
They do honest, good work. They are knowledgeable and they have the latest equipment. They aren’t too expensive, and the staff is friendly.
Description of Work: They do routine maintenance on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDSON F.
10/2006
3.0
auto repair
  + -1 more
They charged quite a bit for not accomplishing much. I don't think the truck was in any better shape after they were finished than it was when I took it in.
Description of Work: I asked them to try to track down an electrical problem that was causing my battery to drain on my truck. They couldn't find it. They suggested a cutoff switch that would cut everything to the battery so it wouldn't drain. It didn't work. They also accidentally detached the odometer / speedometer cable.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$280

BETTY AND JERRY J.
10/2002
5.0
auto repair
  + -1 more
BECAUSE WORD OF THEIR RELIABILITY AND HONESTY HAS SPREAD, SOMETIMES IT WILL REQUIRE UP TO A WEEK TO GET INTO HAVE REPAIRS DONE. HAVING MIKE DO REGULAR MAINTENANCE HAS NEARLY ELIMINATED EMERGENCY REPAIRS.
Description of Work: WE HAVE USED HOWILERS FOR YEARS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

ANDREW R.
12/2001
5.0
auto repair
  + -1 more
HOWILER'S PRICES ARE REASONABLE, THE STAFF ARE HONEST AND FAIR. I WOULD RECOMMEND THEM TO ANYONE NEEDING GENERAL AUTO SERVICE.
Description of Work: HOWILER'S HAS DONE MISCELLANEOUS GENERAL AUTO REPAIR FOR ME FOR MANY YEARS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    460 TERNSTEDT LN, Columbus, OH 43228


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Heating and Air Conditioning,
    Glass and Mirrors

    FAQ

    HOWILER'S AUTO SERVICE is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    HOWILER'S AUTO SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, HOWILER'S AUTO SERVICE does not offer free project estimates.
    Yes, HOWILER'S AUTO SERVICE offers eco-friendly accreditations.
    No, HOWILER'S AUTO SERVICE does not offer a senior discount.
    No, HOWILER'S AUTO SERVICE does not offer emergency services.
    Yes, HOWILER'S AUTO SERVICE offers warranties.
    HOWILER'S AUTO SERVICE offers the following services: All catagories listed above
    N/A

    Contact information

    460 TERNSTEDT LN, Columbus, OH 43228


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed