We have 20 years of professional experience and are able to do just about anything to update your home! We provide personal and friendly customer service and invite you to come out for a free estimate. Additional DBA - Home Craft Remodeling.
I called their office about 4 or 5 times and left 2 messages. I told them that I was waiting and asked that someone call me. But all I got was a recording. About 20 after noon today I called and got a hold of the guy that was supposed to come out. He acknowledged his mistake and was very apologetic. He said he forgot and failed to look at his appointment book and gotten tied up with some other things that affected his concentration. He understood me wanting to cancel with him. Approximately two hours later, Tom Defibaugh with Home Craft Remodeling, called me back and heartedly apologized four times. He said to make it up to me he will refund my purchase. He also nicely wished me luck with getting the work done if we don't choose him for the job.
Description of Work: I purchased a Big Deal for $49 for Custom Kitchen or Bathroom Design Consultation with 3D Plans with Homecraft Remodeling Inc. They were supposed to come on 12/4 at 10 am. He called and said he couldn’t make it. I asked if he could make it on 12/5. He said he didn’t have anything scheduled for that day, and I assumed it would still be the 10 am appointment. 10 o'clock came and no one showed up. 11 o'clock came and no one showed up.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
$49
Craig K.
11/2012
4.0
home remodeling
 + -1 more
We had a quick response to schedule the consultation. Tom was very helpful and through, staying a long time to talk with us about our wants & needs in terms of a remodeled kitchen. He said to contact him if he was not back with us in three weeks. He wasn't & we did. He apologized & said he would get back with us. We told him we were not in a hurry. It has been two more week, so I will be calling him again. We didn't pay much for the service and let him know we were not in a hurry, so it hasn't sbeen a problem yet.
Description of Work: This was a $49 Angie Special for a consultation and 3D redesign for our kitchen. We have had the initial consultation, but are still waiting on the 3D design. We have not been in a hurry, but have not heard back yet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
debbie B.
11/2012
3.0
home remodeling
 + -1 more
I bought the deal and Homecraft called the next day to make an appointment. The designer said it would take about 2 weeks and they would send it in the mail. After a month I called Homecraft to see if the design was finished. I was told he was finishing it , "right now", and it would be in the mail the following week. Several more weeks passed and I called again. It took 7 weeks to get the design. I know Homecraft was busy due to increased business from the Angie's List Deal.
Description of Work: I bought a bathroom design. The designer came and measured. I gave him my own design. I bought the deal because I wanted see my design on paper. I also wanted an estimate to do the work. I have all materials so estimate was for labor only. Plumbing and wiring are already roughed-in. Bathroom is about 9' x 12". Whirlpool tub is already installed. The estimate was for $26,000 which I thought was high since they were not suppling any materials. I did not use their services for the remodel. The design was professional looking. I got 2 wall views and 2 overhead views. I
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0
$50
CHRISTIE N.
11/2012
2.0
home remodeling
 + -1 more
He was nice, but it seems he was in it for the $59 (or whatever) house call. If I hadn't called to follow-up - a month later, I doubt I would have gotten the 3-D copies. I won't call to ask for the rest of what was promised. It was a waste of money and time.
Description of Work: I called for an appointment to use the special discount. I recieved a response quickly and an appointment. He arrived late, but was very professional and nice. I showed him the bathroom I wanted remodeled and he measured it and took notes. He told me that he would get me the 3-D plans as soon as he could, because he was overwhelmed by the response to his discount. A month later, on or around 10-18, I called the office and got the answering machine and left a message asking about my plans. He contacted me and said he would mail the 3-D views and the rest (including quote) would come later. They arrived in the mail a couple of days later. It was less than impressive. It was a couple of 3-D pictures of different views of the bathroom. It's now 11-19 and I haven't received anything else. I am now actively looking for someone else to remodel my bathroom. I will not use this company as I see them as unreliable.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$50
Bob P.
10/2012
4.0
custom cabinets, ceramic tile, countertops, electrician, home remodeling, lighting
 + 4 more
Tom has a great personality. He was good to work with and easy going. The only negative was, we did have to select a different tile in order to meet our deadline. We explained the project needed to be completed by Easter and the tile we originally selected was not going to come in on time.
Description of Work: Tom remodeled my kitchen. This included installing new counter tops, travertine floors, lighting under the cabinets, and a new back splash. He also hired a painter and an interior decorator to help with the selection process.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$24,000
DON AND BECKY M.
09/2012
5.0
home remodeling
 + -1 more
The people who did the work did a nice job. They did a nice job cleaning up everyday.
Description of Work: They did a kitchen remodel for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Pat M.
02/2012
5.0
remodeling, woodworking
 + 0 more
The shed turned out very nice. Overall, my experience with the company was excellent.
Description of Work: They remodeled a shed for me. I had some rotten boards in there in which they replaced. They also power washed the shed and then they painted the shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
07/2011
1.0
doors, home remodeling
 + 0 more
Called to get an estimate on installing interior double doors on home office. They were supposed to come on 6/10/2011 but called at the last minute and cancelled. Rescheduled for 6/20/2011 and they showed up and did the specs. Was to have estimate early the next week...no one contacted me so I called on Thursday and got not response. Called again and got no response. Called and told them it was apparent they did not want my business. Never got any response...In all cases I had to leave voicemail because no one was there to answer...Would never us under any circumstances...
Description of Work: None
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Home Craft Remodeling Inc
I'm sorry that I may have caused the member any in-convenience, but my office manager left to take a position with a larger firm and I'm in the process of replacing her. I mailed his estimate out by mail on July 9th - 15 days after I last meet with him. I'm running about 2 weeks on estimate, which are free. Once I have replaced my office manager I'm sure we can turn estimates around quicker. Thank You - Tom Defibaugh
YAN X.
05/2011
1.0
home remodeling
 + -1 more
They came to look at it for an estimate and they have never called us back.
Description of Work: There was a leak in the master bathroom shower and we were open to the idea of remodeling the whole thing. We made an appointment and then rescheduled it at their request, which was fine.
Rating Category
Rating out of 5
Response from Home Craft Remodeling Inc
My apologizes to the member but I informed the member at the time of our visit that the estimate would take 2 to 3 weeks to get back to him. Because of a death in my immediate family, it has delayed things a little longer than what I originally thought. Once again I'm sorry for the delay. Tom Defibaugh, President - Home Craft Remodeling, Inc.
Heather H.
04/2011
1.0
cabinet refacing, home remodeling
 + 0 more
I contacted Home Craft Remodeling to get an estimate for kitchen cabinet modifications and kitchen backsplash installation. They never responded to my request for an estimate.
Description of Work: Kitchen cabinet restoration and installation of kitchen backsplash
Rating Category
Rating out of 5
responsiveness
1.0
Response from Home Craft Remodeling Inc
Please except my apologizes, but we do not offer cabinet restoration we offer Cabinet Refacing. I had every intent in contacting the member but because of a death in my immediate family some things unfortunately fell thru the cracks. We never heard back from the member thinking she may have found someone to service her. Once again I am truely sorry. Tom Defibaugh, President, Home Craft Remodeling, Inc.
Bob W.
03/2011
5.0
cabinet refacing
 + -1 more
The guy worked with me, wasn't pushy, and listened to what I wanted. I am happy with the finished product. They were very prompt, showed up on time, and did the work in the amount of time that they told me. The price was fair. The work was quality work. I would recommend them for refacing of cabinets.
Description of Work: They refaced my cabinets in my kitchen.
I spent way too much. They did a good job. I would give them an A overall. I would use them in the future.
Description of Work: I used Home Craft Remodeling Inc a year ago. They remodeled the whole house inside. They redid the bathroom, basement etc. They did lighting electrical and general remodeling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EVELYN B.
09/2010
5.0
remodeling, home remodeling
 + 0 more
took longer than anticipated, somewhat because of old house (uncovering problems), contractor went above and beyond, wanted us to be happy, some problems with subs (plumber mostly, electrician a little) but Tom made sure that all was done to my satisfaction
Description of Work: complete remodel of kitchen and bath (down to studs, new electrical, everything), plastering of walls in rest of house, jacking up floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70,000
DAVID & EMOGENE E.
06/2010
4.0
cabinet refacing
 + -1 more
It went pretty well. It just took a long time. We picked a cherry wood, and we didn't realize that it's really a softer, hard wood--showing dents easily. Many parts were coming in from Wisconsin, arriving with many marks. It looks nice. They were very professional about it, but unfortunately it took a long time. We had to replace different doors three or four times.
Description of Work: Cabinet refacing
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$11,000
Gary N.
05/2010
5.0
doors, remodeling, gutter repair, siding, replacement windows
 + 3 more
My experience was pretty good. I have called them in for some other things that were not in the contract and they are coming out tomorrow to do the work for me. I was satisfied enough with their price. Some would probably have come in here and made it cheaper, but I don't know it.
Description of Work: Home Craft Remodeling did some remodeling on the exterior of the house. They did the siding, windows, doors, gutters, and soffits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Gary N.
02/2010
5.0
doors, remodeling, gutter repair, siding, replacement windows
 + 3 more
I was happy with the work they did. They had outside contractors who did the gutters and the electrical work. They did what they said they were going to do and I would use them again.
Description of Work: They put up siding and soffits, and did the windows and doors as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LORNA K.
01/2010
1.0
doors
 + -1 more
They did not return my call. I could not get them out here, so I went with another company.
Description of Work: I called them for doors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Home Craft Remodeling Inc
I am sorry for not responding to your request but I have checked all of our phone and emails and I am unable to find where you tried to locate us. Once again I apologize if we at Home Craft has caused you any inconvenience but I'm not sure if I received a message from you. Please let me know how you tried to contact us so I can improve. Thank You - Tom Defibaugh
Tom G.
01/2010
5.0
home remodeling
 + -1 more
Unfortunately all three versions were beyond our budget, so we're postponing the work to confirm the work to be done and put away some $$ to help boost our budget. We'll be sure to have Tom back out once we're ready to go again.
Description of Work: Tom came out to measure and provide quotes on a master bath remodel. We asked for three different versions of the quote to find a version to meet our budget. Tom was accomodating in providing these three different scenarios.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVE C.
11/2009
1.0
home remodeling
 + -1 more
Gave us a verbal estimate, said he would e-mail us his estimate and we never heard from him again.
Description of Work: Estimate for replacement of a shower faucet in our 2nd bath. Contractor came out to take an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
John F.
10/2009
5.0
cabinet refacing, home remodeling
 + 0 more
We got the estimate for the kitchen cabinet and flooring. We didn't want to get the work done now but we will get it done in the future. They were good and I will grade them high across all categories.
Description of Work: We got the estimate from Home Craft Remodeling Inc for the kitchen remodel about three weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHEILA D.
09/2009
1.0
woodworking
 + -1 more
We talked over the phone. We told him the dimensions. He said it would be $2000. I thought that was too expensive. We decided to do it ourselves. He didn't seem interested in doing the job.
Description of Work: We needed a space to hold an oven in the wall.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Response from Home Craft Remodeling Inc
This member called our office and wanted to talk to someone about the kind of work she wanted done. With in a day or two I (Tom Defibaugh-President of Home Craft Remodeling) returned her phone call. She wanted to know if we could cut a hole in her existing kitchen wall to recess a new wall oven that she had already purchased - I told her that we do that kind of work but I would have to set an appointment and come out and see how her house was built to see if it was possible and to see what if anything had to be moved (electric, hvac, plumbing, header needed,etc) before I could give her an exact price, but judging from past experience the cost could be as high as $2000.00. I then ask her if she would like to schedule an appointment and she told me that she would run it by her husband and get back to me if they wanted to schedule an appointment. I never told her that I was not interested in the job - I told her that I would be more than happy to come out and give her a price. Until this negative report, I never received a call back from her or her husband. If they did this work by themselves, how do they know that our price is too expensive. I have priced many of jobs and it is very unusual for us to be the highest price - in many cases I am in the middle or the lowest price. It is very expensive to have good quality employees. Tom Defibaugh
KARIN G.
08/2009
5.0
ceramic tile, countertops, remodeling, heating & air conditioning/hvac, interior painters, home remodeling, lighting, marble & granite, wallpaper removal, woodworking
 + 8 more
Like all remodel work it took longer than planned, most of the delays came from outside vendors (like the tile) not getting materials within the time frame they stated. We had custom work done on the spindles and were very pleased, and all of the work was very well done, with little touches that showed the pride people took in thier work. One of the things we really like about Home Craft is that their estimates are very detailed, including removals and small things, that we found quotes from other companies left out. Also Tom and his staff are very responsive to phone calls, and were very easy to work with.
Description of Work: We need a group of things done, new front door/sidelights, new baseboards in 3 rooms, new heating vents in 6 rooms, wallpaper removal, 4 rooms and a hall painted, new kitchen sink and faucet, granite counter tops, over the stove microwave, backsplash tiling, half wall spindle replacement, ceiling repair and painting, and new kitchen hardware. We had Home Craft redo 3 of our bathrooms a few years before, and they were so good, we had them back this time without getting any other quotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Marcia S.
07/2009
5.0
home remodeling
 + -1 more
Home Craft was very punctual with the original estimate as well as the estimate for the additional work I decided to have done. They knew they were working around my vacation so they did their best to be done by the time I left. That turned out to be impossible. I was given a schedule that they would try to follow and was always notified via email or phone when there was a change. They gave me a list of vendors from which to select products. All vendors were easy to work for and offered great suggestions without ever getting the feeling they were trying to have me buy products more expensive than the allowance I was given in the estimate. The subcontractors were also very professional and always willing to work around my schedule. Every subcontractor left the areas very clean. All in all it was a good experience and I would definitely have them do future remodeling projects for me.
Description of Work: The kitchen ceiling was raised a foot to align with the ceiling in the dinette and dining room. The plumbing was redone because of the ceiling. Recessed lights were added to the kitchen. All kitchen cabinets were refaced. One cabinet was raised to put in the new microwave. In bathroom, the old fiberglass shower stall was taken out and replaced with ceramic tile as was the bathroom floor. A new shower door was installed. New lights were installed in both bathrooms as well as a new medicine cabinet door and new mirrors were put up. All vanities were refaced in both bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
PAMELA R.
07/2009
5.0
home remodeling
 + -1 more
He was the most professional of all the estimates. He was responsive, answering phone calls late at night. The workers were incredibly neat with minimal inconvenience during the process. The finished product was just what we expected.
Description of Work: Partial bathroom and kitchen remodel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
ALLENA R.
12/2008
5.0
ceramic tile, countertops
 + 0 more
They did excellent work. It was a small job so they had to fit us in. They did have the work done in the time limit we had required. The workers were very good and pleasant to talk with. They explained everything that they were doing.
Description of Work: They put in laminate countertops and a tile backsplash.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Lighting,
Marble and Granite,
Plumbing,
Doors,
Electrical,
Ceramic Tile,
Cabinet Making
FAQ
Home Craft Remodeling Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 AM
Tuesday: 10:00 AM - 5:00 AM
Wednesday: 10:00 AM - 5:00 AM
Thursday: 10:00 AM - 5:00 AM
Friday: 10:00 AM - 5:00 AM
Saturday: Closed
Home Craft Remodeling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Home Craft Remodeling Inc offers free project estimates.
No, Home Craft Remodeling Inc does not offer eco-friendly accreditations.
No, Home Craft Remodeling Inc does not offer a senior discount.
No, Home Craft Remodeling Inc does not offer emergency services.