HILFINGER REMODELERS INC

ON A SUNDAY IN JANUARY 2004, OUR GUTTERS OVERFLOWED THROUGH THE FASCIA VENTILATION AND INTO THE WALLS AND CEILINGS. RANDY ANSWERED A DESPERATE CALL AT 9:00 AM ON SUNDAY MORNING TO COME OVER TO SEE WHAT HAD HAPPENED. HE ASSESSED THE SITUATION, FOUND THE PROBLEM, CAME BACK THAT AFTERNOON WITH A 40' LADDER TO LAY PLASTIC OVER THE ROOF TO PREVENT ANY FURTHER DAMAGE. A FEW DAYS LATER, HE GAVE US AN ESTIMATE, AND A FEW DAYS AFTER THAT HIS CREW SHOWED UP TO REPAIR WATER-DAMAGED CEILINGS & WALLS AND TO EXTEND THE ROOF. THEY WORKED IN FREEZING TEMPERATURES. THEY HAD TO STAKE THEIR LADDERS INTO THE GROUND BECAUSE OF THE ICE. WITHIN 2 WEEKS THE JOB WAS DONE. THEY SHOWED UP WHEN THEY SAID THEY WOULD AND THEY CLEANED UP AFTER THEMSELVES EVERY DAY THAT THEY WERE HERE. AFTER THE JOB WAS COMPLETED, RANDY CAME BACK TO INSPECT THE WORK. YOU COULDN'T EVEN TELL THAT THEY HAD BEEN HERE.

THIS COMPANY WAS PUNCTUAL AND THEY WERE VERY COMPATIBLE WITH MY FAMILY. THEIR ATTENTION TO DETAIL WAS AMAZING. I WILL USE THEM AGAIN IN THE FUTURE MY CHILDREN MISS THEM AND THERE GREAT SENSE OF HUMOR.

WORK WAS POORLY DONE. SLOPPY JOB. WANTED COMPANY TO COME BACK OUT AND FIX IT OR GIVE HER A REFUND. AL SENT LETTER, COMPANY RESPONDED- UNRESOLVED. WRITE UP 2/00. KM

HAD TO DO SOME CLEANUP CAME WITHIN THE NEXT COUPLE OF DAYS

BATHTUB LOOKS GREAT REGLAZED IT WHITE IT WAS PINK MADE IT NON SLIP CLEANED UP VERY WELL.

PENDING. COUNTERTOP RESURFACING DONE SOLVENT DAMAGED FLOOR. PD 1/2 OF ESTIMATE, REFUSES TO REDO COUNTERTOP