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Hhgregg

Appliance Sales and Installation, Appliance Repair

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.8
professionalism
3.0
responsiveness
2.3
punctuality
3.5
Showing 1-4 of 4 reviews

JANIE A.
05/2017
3.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,400

Ronni & Mark H.
12/2013
2.0
appliance repair
  + -1 more
AWFUL!!! Got worse with every repair needed, which was every year. after second year had to go buy another oven to use while the 1st one was being repaired. The third year was the worst. Oven sent out for repair 1st time.... came back saying we owed $56 for sleaning. Oven had not been dirty and was not cleaned. after having that resolved, took microwave home,,, tada! still broke. Took back to store and left again for repair. 1 month later, it's fixed come get it. TaDa! again! tested it in the store,,, still not fixed. We were left standing for over 1 hour and ignored. finally told would be sent back in yet again! 5 weeks later , it's fixed come pick it up. Tested in store,,Guess What???? STILL BROKEN!! 5th repair for same problem. 3rd "repair"this incident. LEMON LAW. We had purchased and extended repair/ replace warranty when new. I want my money back. Ignored AGAIN. I am furious and am letting them know. Manager HIDES from us, can see him peeking at us. "we have to call corporate and check" me... I"ll wait. another hour later, I asked to call corporate. FINALLY got some response and money back within 1/2 hour. Will NEVER, EVER set foot in an HHGREGG store AGAIN.
Description of Work: 3 years ago bought a high end convection/ Microwave oven. Every year the motor in the oven would break and have to be sent in for repair, with the average wait time of 2-3 months.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jeffrey R.
02/2012
2.0
appliance sales
  + -1 more
I had problems with getting them out here. I left a message for him and it took him a week to get back to me. They did a good job getting my products to me.
Description of Work: I had them deliver a washing machine and a dishwasher.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$270

Jeffrey R.
02/2012
5.0
appliance repair
  + -1 more
They installers failed to turn the water off and flooded my basement. They then started yelling at my daughter asking her where the shut off valve was.
Description of Work: I had them install a dishwasher and a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    4458 Alum Creek Dr Ste C, Columbus, OH 43207


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    Hhgregg is currently rated 3 overall out of 5.
    No, Hhgregg does not offer free project estimates.
    No, Hhgregg does not offer eco-friendly accreditations.
    No, Hhgregg does not offer a senior discount.
    No, Hhgregg does not offer emergency services.
    No, Hhgregg does not offer warranties.

    Contact information

    4458 Alum Creek Dr Ste C, Columbus, OH 43207