Griffey Remodeling

We were very impressed with this company. Communication was excellent and the workers were polite. Karl put a lot of effort into keeping the project moving. We wanted to add a bedroom for our growing family that would fit in with our 1880's farmhouse. We are thrilled with the result. We got four bids before starting this project, and although Griffey and associates was not the lowest bid, they were in the mix and after meeting with Charlie we decided that his company would best be able to handle the work. Parts of this job were complicated, and both Rob and Charlie's dad handled it very well. We did not end up with a lot of added on expenses, and we believe we made the right choice.

AN EXCELLENT OVERALL EXPERIENCE WITH GRIFFEY & ASSOCIATES. EVERYONE INVOLVED (CHARLIE GRIFFEY, KARL LONG, AND ALL CONSTRUCTION CREWS) WERE CONCERNED WITH OUR SATISFACTION THROUGHOUT, FROM PLANNING TO FINAL PAYMENT. I APPRECIATED THEIR WILLINGNESS TO WORK WITH US AND CONSTRUCT THE GARAGE TO SATISFY OUR NEEDS. I WAS ALSO IMPRESSED WITH THEIR CONCERN FOR, AND ATTENTION TO, QUALITY WORK. IT WASN'T JUST LIP SERVICE. CLEAN UP WAS DONE EVERY DAY DURING CONSTRUCTION, SO NEVER ONCE WERE WE CLEANING UP DEBRIS OUT OF NEIGHBOR'S YARDS. ALL COMMENTS FROM NEIGHBORS AND PASSER'S BY SAID ''IT LOOKS LIKE THE GARAGE WAS BUILT WITH THE HOUSE'' AND ''YOU CAN'T EVEN TELL IT WAS AN ADDITION''. NEED I SAY MORE!

PLEASANT TO WORK WITH AND PROVIDED A NICE DESIGN. ONLY INTERESTED IN NEW CABINETS, THOUGH WE WERE WANTING A COMBINATION OF REFACING AND NEW. COMPETITIVE PRICE.

EXCELLENT RELATIONSHIP DURING THE DESIGN AND CONSTRUCTION PHASES. CHARLIE WILLINGLY WORKED WITH US TO FURTHER DEVELOP OUR CONCEPT FOR THE EXPANSION. HE TOOK OUR IDEAS AND SUGGESTED PRACTICAL SOLUTIONS, FOR EXAMPLE, THEY INSTALLED A GLASS BLOCK WALL THAT WOULD PROVIDE MORE PRIVACY FROM NEIGHBORING YARDS YET ALLOW OPTIMAL NATURAL LIGHT INTO THE ADDITION. HIS CREW WAS EXCEPTIONALLY PROFESSIONAL, COURTEOUS, NEAT, PUNCTUAL AND VERY WILLING TO WORK WITH US TO PROBLEM-SOLVE THE INTEGRATION OF THE NEW WORK WITH THE HOUSE'S EXISTING CONDITIONS. ALL OF THE CONSTRUCTION, FINISH MATERIALS AND INDIVIDUAL DETAIL ITEMS SPECIFIED FOR THE WORK WERE TOP QUALITY.

EXCELLENT EXPERIENCE. PROJECT MANAGER (KARL) KEPT ON TOP OF DETAILS, PROJECT CAME IN ON TIME (APPROX 7.5 WEEKS.) WORKERS WERE RESPECTFUL OF HOME, GENERALLY CLEANED UP WELL EACH DAY. HIGH QUALITY WORK WITH ATTENTION TO DETAILS. QUESTIONS WERE ADDRESSED QUICKLY. ISSUES FAIRLY AND QUICKLY RESOLVED. I WILL HIRE THEM FOR FUTURE PROJECTS.

I CONTRACTED WITH GRIFFEY & ASSOC. TO REMODEL MY KITCHEN. THEY WERE VERY HELPFUL AND PROFESSIONAL THROUGHOUT THE ENTIRE PROCESS. THEY MAINTAINED THE QUOTED SCHEDULE AND KEPT ME INFORMED OF WHICH STEPS WOULD BE TAKING PLACE EACH WEEK. THEY WERE HELPFUL THROUGHOUT ALL PHASES, INCLUDING THE DESIGN PHASE, SOMETHING I WAS LESS CONFIDENT WITH. ALL OF THE SUBCONTRACTORS THEY BROUGHT IN WERE ALSO VERY PROFESSIONAL AND DID GREAT WORK. ALL PARTIES WERE RESPECTFUL OF MY ENTIRE FAMILY, KIDS AND DOGS INCLUDED. ONE OF THE MOST IMPRESSIVE THINGS WAS - THEY TREATED MY TIME AS VALUABLE, TRYING TO WORK AROUND MY SCHEDULE AND ALWAYS ON TIME FOR APPOINTMENTS. OVERALL I WAS VERY PLEASED WITH THEM, AND FEEL AS IF THEY DID A GREAT JOB, AND IT WAS AN ENJOYABLE EXPERIENCE.

OUR EXPERIENCE WAS EXCELLENT. THEY WERE VERY PROFESSIONAL AND VERY FRIENDLY. THEY STARTED WORK THE DAY AFTER WE ARRIVED HOME FROM THE HOSPITAL WITH NEW TWINS. THEY WERE COURTEOUS, FRIENDLY, CLEANED UP AT THE END OF EACH DAY, KEPT US INFORMED OF PROGRESS AND THE TIME THEY WOULD ARRIVE THE NEXT DAY. THEY WORKED VERY HARD TO KEEP THE PROJECT ON TIME, AND ACTUALLY AHEAD OF SCHEDULE. WE HAVE BEEN VERY PLEASED.

EXCELLENT JOB. VERY PROFESSIONAL AND TIMELY.

THEY DID A WONDERFUL JOB REMODELING MY KITCHEN. CHARLIE AND KARL WERE ALWAYS PROMPT WITH APPOINTMENTS AND RETURNING PHONE CALLS, AND VERY DEPENDABLE ONCE THE WORK BEGAN. THEY KEPT ME INFORMED OF EACH STAGE IN THE PROCESS AND WERE VERY AGREEABLE TO MAKING CHANGES OR REVISIONS ALONG THE WAY. ALL THE WORKERS WERE POLITE, HELPFUL, AND SKILLED. THE WORKMANSHIP WAS OUTSTANDING. I COULDN'T HAVE ASKED FOR BETTER SERVICE. I'M LOOKING FORWARD TO WORKING WITH THEM AGAIN ON ANOTHER PROJECT.

THIS WAS OUR SECOND EXPERIENCE WITH GRIFFEY & ASSOCIATES. WE WERE SO PLEASED WITH THE BACK PORCH THEY BUILT FOR US IN 1999 THAT WE DID NOT CONSIDER OTHER ESTIMATES FOR THIS LARGER PROJECT. THE PROFESSIONALISM OF THE ARCHITECT, ENGINEER AND CREWS AND THE QUALITY OF THEIR WORK MET AND EXCEEDED OUR EXPECTATIONS. THE WORK WAS DONE IN A TIMELY FASHION. THE WORK AREA WAS KEPT AS NEATLY AS POSSIBLE AND EFFORTS WERE MADE TO MINIMIZE THE IMPACT OF THE CONSTRUCTION ON OUR LIVING AREA. THIS COMPANY IS APPROACHABLE, FLEXIBLE, TOLERANT AND EXCELS IN COMMUNICATION. THEY REALLY TRY TO PLEASE THE CUSTOMER.

THE PEOPLE THAT WORK FOR CHARLIE WERE ALWAYS ON TIME AND VERY PROFESSIONAL! KARL DID A GREAT JOB OF COMMUNICATING TO US WHO WOULD BE COMING AND WHEN. CHARLIE AND KARL COMPLETED OUR BASEMENT ON TIME AS PROMISED AND WE ARE NOW ENJOYING THE FINISHED PRODUCT!! GRIFFEY & ASSOCIATES IS A GREAT COMPANY THAT WE WOULD DEFINITELY RECOMMEND TO ANYONE!

ALL THE WORKMEN WERE ON TIME, KNOWLEDGEABLE, POLITE AND COMPETENT. COORDINATING ALL THE FACETS OF THIS PROJECT WAS A MONUMENTAL FEAT, ESPECIALLY FACTORING IN VACATIONS, BAD WEATHER, DELAYS IN SUPPLIES, ETC. THE QUALITY OF WORK WAS EXCELLENT AND WE WERE PLEASED THAT WHENEVER WE HAD A QUESTION, THE ANSWER WAS ALWAYS PROMPTLY GIVEN. WE WERE KEPT INFORMED OF PROGRESS EVERY STEP OF THE WAY. GOOD JOB.

DID EXCELLENT WORK, & AFTER HEARING MY GOALS, THEY FOUND CREATIVE WAYS TO LOWER THE OVERALL COST BY ABOUT HALF . VERY HAPPY WITH THE RESULTS.

... THE DISHWASHER LEAKED AND THE FLOOR HAD TO BE REPLACED. G&A HAS OFFERED TO MAKE THINGS RIGHT; TO THEIR CREDIT, THEY HAVE PAID FOR THE FLOOR REPLACEMENT, AND FIXED THE DRAWERS AND FREEZER. WE ARE MOVING FORWARD WITH A COMPANY WE FEEL WILL PROVIDE PROACTIVE PROBLEM SOLVING. REBUTTAL: WE DID NOT BUY THE WRONG REFRIGERATOR; WE BOUGHT THE REFRIGERATOR THEY APPROVED. THE FLOORING COMPANY DID NOT ADMIT TO THE CROSS-THREADING; THE FLOORING COMPANY DID AN OUTSTANDING JOB. WE DID NOT THREATEN TO CALL ANGIE'S LIST. WE DID NOT, NOR WOULD WE EVER, LEAVE A VULGAR MESSAGE. WE WERE, AND CONTINUE TO BE, COMPLIMENTARY OF MANY THINGS, ESPECIALLY THE WORK OF LANCE, LARRY, AND STEVE; MANY OTHER THINGS, HOWEVER, DID NOT GO WELL. GRIFFEY?S INACCURATE CLAIMS IN THEIR SERVICE PROVIDER RESPONSE ARE AN UNFORTUNATE TESTIMONY TO THEIR LACK OF PROFESSIONALISM AND ACCOUNTABILITY.

NOT ONLY DID GRIFFEY MEET MY HIGH EXPECTATIONS, BUT THEY EXCEEDED THEM! THEY EXCELLED IN 4 AREAS: 1) QUALITY: NOTHING ELSE MATTERS IF THE RESULT IS NOT OF THE HIGHEST QUALITY; WE'RE VERY HAPPY. PLUS THEY RESOLVED ALL LINGERING DETAILS, EVEN AFTER THE JOB WAS COMPLETE AND PAID IN FULL. 2) EFFICIENCY: THEY STARTED AND FINISHED THE JOB EARLY, COMPLETING IT IN UNDER 6 WEEKS. 3) COMMUNICATION: THEY WERE EASILY ACCESSIBLE (OR RETURNED CALLS PROMPTLY), KEPT US UP-TO-DATE, AND ASKED US ANYTIME THERE WAS THE SLIGHTEST DOUBT ABOUT A DETAIL OF THE WORK. 4) RESPECT: WITH 2 YEAR OLD TRIPLETS, WE DEEPLY APPRECIATED CHARLIE, KARL AND THE WORKERS RESPECT FOR OUR FAMILY & OUR HOUSE, BEING POLITE, CLEANING UP, AND GENERALLY MAINTAINING A SAFE ENVIRONMENT DURING THE WORK. IN FACT, WE FELT SO SAFE WITH THEIR WORK THAT WE WENT ON VACATION FOR THE SECOND HALF OF THE JOB KEEPING IN TOUCH VIA CELL PHONES, EMAIL AND DIGITAL PHOTOS. YOU WON'T BE DISAPPOINTED!

I AM EXTREMELY PLEASED WITH THE WORK CHARLIE GRIFFEY AND HIS COMPANY DID FOR ME. WE HIRED HIM TO FINISH A FULL BASEMENT AT A PREVIOUS ADDRESS. WE WERE SO PLEASED THAT WHEN I NEEDED ANOTHER COMPLETE CONSTRUCTION PROJECT DONE, THE FIRST PLACE I CALLED WAS GRIFFEY AND ASSOC. NOT ONLY WAS THE WORK DONE BEAUTIFULLY, THE CREWS WERE CONSIDERATE OF THE FACT THAT I LIVE AT THIS ADDRESS. EVERYTHING WAS CLEANED UP IMMEDIATELY AND I WAS KEPT POSTED UPON THE PROGRESS OF EACH STAGE. MY INPUT WAS ASKED FOR THROUGHOUT THE PROJECT ON MATTERS SUCH AS LIGHTING, PLACEMENTS, DOOR TYPE AND THE ACTUAL DESIGN OF THE FLOOR PLAN. I WOULD NOT HESITATE TO REFER THIS COMPANY TO A FRIEND OR FAMILY MEMBER AND BE CONFIDENT THAT THE WORK WILL BE TOP QUALITY.

OUR EXPERIENCE WITH GRIFFEY & ASSOCIATES WAS GREAT AND WE WOULD RECOMMEND THEM TO OTHERS. THEY WERE VERY PROFESSIONAL AND PROMPT IN BOTH THEIR ESTIMATES, AND IN ANSWERING QUESTIONS. WE ARE VERY PLEASED WITH THE QUALITY OF THE WORK PERFORMED - HIGH QUALITY WORKMANSHIP AND PRODUCTS USED. THE STAFF THEY USE TO PERFORM THE WORK FROM CARPENTERS TO ELECTRICIANS AND PLUMBERS SEEM VERY EXPERIENCED. AT THE END OF EACH WORK DAY, THEY CLEANED UP THE WORK AREA. THEY DID A GREAT JOB AT CONTAINING THE CONSTRUCTION ''MESS''. THEY WERE MOST ACCOMMODATING WITH SCHEDULING THE WORK SO THAT WE WOULD HAVE MINIMAL INCONVENIENCE AND WERE ABLE TO CONTINUE TO USE SINK, STOVE, ETC. AS MUCH AS POSSIBLE. CHARLIE AND KARL ARE BOTH VERY PROFESSIONAL, KNOWLEDGEABLE, AND EXTREMELY HELPFUL. THEY WERE PATIENT AS WE ASKED MANY, MANY QUESTIONS ALONG THE WAY. WE LOVE OUR NEW KITCHEN-IT LOOKS GREAT AND THEY WERE ABLE TO DELIVER EXACTLY WHAT WE HAD ENVISIONED AND MORE. WE WOULD DEFINITELY TURN TO THEM AGAIN IN THE FU

VERY IMPRESSED WITH THE TOTAL PROJECT FROM START TO FINISH. EXTREMELY PLEASED.

I HAD A VERY HARD TIME FINDING A COMPANY TO DO MY SMALL JOB. GRIFFEY CAME OUT AND GAVE ME AN ESTIMATE. ORIGINALLY, IT WAS GOING TO BE ONE STEP. HOWEVER, I WAS ALSO GETTING A PAVER WALKWAY PUT IN AND LANDSCAPING. THEY WORKED WITH MY LANDSCAPER AND DECIDED THE STEP WAS NOT NEEDED. MY LANDSCAPER WAS IMPRESSED WITH THEM. THE PAVER WALKWAY WAS PUT IN AND THEN GRIFFEY PUT IN THE PORCH. IT LOOKS GREAT. CARL WAS WONDERFUL TO WORK WITH, HE ANSWERED ALL MY QUESTIONS. I WOULD RECOMMEND THEM TO FRIENDS.

ORIGINALLY WE PLANNED TO REMODEL ONLY THE OUTSIDE OF OUR NEWLY PURCHASED OLDER HOME, AND REMODELING WAS UNDERWAY. UNEXPECTEDLY, AN OLD PIPE ON THE INSIDE OF OUR HOME BURST- POURING GALLONS OF WATER INTO THE LIVING AREA. GRIFFEY AND ASSOCIATES CAME TO OUR AID IMMEDIATELY (ON SATURDAY), AND BECAUSE OF THEIR QUICK ACTION, A MAJOR DISASTER WAS PREVENTED. GRIFFEY AND ASSOCIATES KNEW EXACTLY HOW TO STOP THE FLOOD AND SALVAGE MOST OF THE INTERIOR. DURING THE PROCESS OF REPAIR, THEY DISCOVERED ELECTRICAL AND PLUMBING FEATURES THAT WERE NOT UP TO CURRENT STANDARD AND CORRECTED THEM. GRIFFEY AND ASSOCIATES SAVED OUR HOUSE FROM BECOMING A DISASTER AND TURNED IT INTO A HOME THAT WE ARE PROUD OF. THEY ARE DEDICATED TO PROVIDING EXCELLENT SERVICE AT A FAIR PRICE AND WE ARE INDEBTED TO THEM FOR THEIR TIRELESS EFFORTS. THANK YOU CHARLIE, CARL, AND ALL.

CHARLIE WAS VERY HELPFUL AND KNOWLEDGEABLE FROM THE DESIGN PHASE TO THE ACTUAL PAINT COLORS ON THE WALLS. HE RECOMMENDED THAT WE CHANGE THE LOCATION OF THE DOOR DUE TO TRAFFIC FLOW AND THE ACTUAL FUNCTION OF THE ROOM. THIS MINOR CHANGE MEANT SO MUCH TO THE FINAL PRODUCT. WE WOULD HIGHLY RECOMMEND THEM. THEY FINISHED TWO WEEKS EARLIER THAN EXPECTED AND HAVE VERY GOOD COMMUNICATION SKILLS.

THEY WERE HIGHLY PROFESSIONAL, WORKED UNTIL THE PLAN WAS FINISHED, AND WE APPRECIATED THE FOLLOW UP AFTER THEY WERE FINISHED.

THEY WERE FRIENDLY, HARDWORKING, AND HONEST. THEY HAVE EXCELLENT CRAFTSMANSHIP AND COMMUNICATION SKILLS. WE LOVE OUR KITCHEN AND WOULD USE GRIFFEY AGAIN FOR ANY HOME REMODELING PROJECTS.

THE NEW ADDITION IS CROOKED, BUT WHEN WE POINTED IT OUT TO THEM THEY RETURNED IN THREE MONTHS WITH "OH WELL YOUR HOUSE AND THE WALLS MUST BE CROOKED." THEY CUT DOWN A TREE THAT THEY HAD CONTINUALLY BEEN WORKING AROUND. WHEN WE WERE OUT OF TOWN AND THEY HAD TO COME BACK TO FINISH UP, THEY CUT MOST OF OUR TREE DOWN. THE OWNER SAID HE SENT A LANDSCAPER OUT TO LOOK AT OUR TREE, AND HE WAS TOLD THAT OUR TREE WAS IRREPLACEABLE. HE OFFERED TO TAKE OFF $300 OF OUR BILL.

HE WAS VERY PROFESSIONAL AND PERSONABLE. HE IS NOT ABLE TO HELP US WITH THIS, BUT WAS VERY NICE AND SAID CALL ANGIE'S LIST AND MAYBE THEY CAN FIND ANOTHER COMPANY BETTER SUITED TO DO THIS.