Five Star Home Services Columbus

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Five Star Home Services is a network of top-rated home services companies located throughout Central and Southwest Ohio. We offer affordable residential and commercial heating, air conditioning, plumbing, and electrical services at prices that are highly competitive. Although we are a local company, we have an entire team of master plumbers, NATE-certified HVAC technicians, and master electricians who are available around-the-clock with emergency repair services year-round throughout Southwest Ohio. Our company started as a small mom-and-pop shop in 1972. Since that time, our vision has been to provide homeowners with the best HVAC equipment and the best workmanship possible at the most competitive prices in the areas we service. Although we have grown tremendously over the years and now offer plumbing and electrical work throughout Ohio, our vision has remained the same. In addition to providing the best products and services at the lowest prices, we are also committed to making our communities better places to live and work and giving back to those in need.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential Heating, Cooling, Plumbing, & Electrical Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 814 reviews

Jonathan C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time, competitively priced, did a quality job and kept their work clean.
Description of Work: Full furnace and air condition replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Jay E.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service tech and inside staff that set up the appointment
Description of Work: Repair AC that quit working when it was 90

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole Y.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They called within 24 hours of the deal purchase and scheduled a visit that day (they had a last minute opening in my area and a tech nearby). The tech called ahead and arrived on time. His manner was pleasant and his appearance was clean and professional. He checked the A/C system, indoors and out and found a couple of problems which he corrected right away.
Description of Work: A/C tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lisa C.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
They sent out a young "kid", who was not friendly, didn't seem to know alot, and couldn't even give me an estimate on a new line set - he had to call his office to get that info., which means I probably should have been able to attain the estimate over the phone to begin with. Overall, not impressed or comfortable with the whole situation so I called a different Heating & Cooling outfit.
Description of Work: Just needed an estimate on a new line set in the basement for AC unit, and explained that to the receptionist from the beginning - old line set was cut and had been stolen.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


John W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! On time, very polite and did the job efficiently.
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry E.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was dependable and on time. He made suggestions to save us money, but did not try to sell us anything.
Description of Work: Air conditioning check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. He was on time, polite and worked quickly. I signed up for an annual plan with them. I was very pleased with their service.
Description of Work: HVAC tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Abigail S.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
The service technician seemed unsure on how to fix the issue. He originally suggested I buy a whole new AC Unit and Furnace. (Both 2002 models.) After talking with his boss, he realized he could do a much less expensive repair (use easy seal for a coil). He was polite and professional, but I'm not sure I trust this company as he didn't seem very knowledgeable on AC Units.
Description of Work: AC unit diagnostic & repair

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$350

Kim M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We got them through Angie's List. They were not horrible. If we ever needed to use somebody again, we would use them again. I wouldn't have anything negative to say about them.
Description of Work: Heating and A/C services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Worked fast and didn't try to sell anything I didn't need!
Description of Work: Needed an air conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeff P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Only one person came to do the work, he left the area clean.
Description of Work: They provided heating and A/C services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came in right away. We have a snow dog, and they couldn't get to us right away. Our air conditioner quit working in the house. They brought in professional fans to cool the house down until they could come and put in the air conditioner. You can't ask or anything even close to that, it was great. Nobody would come out and get it taken care of. They couldn't get to it right away, because of our dog, they let us borrow the fans. They go above and beyond.
Description of Work: They installed a Heating and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gretchen S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Office staff, owner and technicians were very nice as well as professional.
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rocky H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everyone that I dealt with, was professional and courteous. The installers were fast and efficient and did a great job. They were also very willing to work with us when it came to the payment.
Description of Work: They installed a brand new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Claire S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful, no problems. I would highly recommend them.
Description of Work: A/C annual checkup & cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lois A.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They put freon in it. They are fair, honest and punctual. They come out when they need to.
Description of Work: They serviced my Air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lois A.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them. They replaced the coils. They will call or text to set up time and they always call about fifteen or twenty minutes out to make sure we are available. They are just very punctual and they keep in touch.
Description of Work: Replaced coils in Heating and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois A.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a contract with them. They service my air conditioner in the Spring. I get 10% off parts and labor. They make sure it has freon and everything is alright. They do a routine service and make sure the fans are good. We've used them over 10 years.
Description of Work: Spring Service for A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LaShawna M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service was quick and affordable. Technician was prompt and assisted with any questions.
Description of Work: New furnace and a/c installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,995

Steven Z.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Originally did not meet scheduled apt. After rescheduling all was great. Clean, courteous tech. Quickly performed duties and explained what he did.
Description of Work: HVAC tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$49

MaryLynn T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well! Very professional and I will definitely have them out next year!!!
Description of Work: Air conditioning tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matt called ahead as requested and arrived on time. Did a very thorough investigation of my entire HVAC system. Was very detailed on the exact condition, how it got that way, and what options I had to get it running again. He was very polite, friendly and obviously knew what he was talking about. He did NOT pressure me to buy anything.
Description of Work: Needed a second opinion of the status of my non-operating a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21.99

Theresa W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matt Losco did a great job with the diagnostic of the project. Very knowledgeable and professional! Would recommend.
Description of Work: Diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21.99

Christina M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt in scheduling, the tech arrived on time, was professional, explained all the issues clearly, and prepared a quote for a new system. Would recommend them to anyone.
Description of Work: Needed AC checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David I.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had to call them after a few days, but once I called they were extremely responsive to all of my questions and needs. Everything was fast and professional.
Description of Work: Replaced Furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,145

Contact information

20 S 3rd St #210, Columbus, OH 43215

http://www.pickheat.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
OH #46645

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Five Star Home Services Columbus is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Five Star Home Services Columbus accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Five Star Home Services Columbus offers free project estimates.
Yes, Five Star Home Services Columbus offers eco-friendly accreditations.
Yes, Five Star Home Services Columbus offers a 10% senior discount.
Yes, Five Star Home Services Columbus offers emergency services.
Yes, Five Star Home Services Columbus offers warranties.
Five Star Home Services Columbus offers the following services: Residential Heating, Cooling, Plumbing, & Electrical Services

Contact information

20 S 3rd St #210, Columbus, OH 43215

http://www.pickheat.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM