Exclusively Floors & Cabinets

The company representatives showed up when they said they would. They were very professional. Carpet looks great. Very happy with results.

unknown

Tony came out to look at what I had, took measurements and said he would get back to me. He was right on time, very professional . Since it had been 6 years since I had the other areas done, it took him some time to find the product to match what I had, but he kept in contact with me so I knew he hadn't forgotten about me. He was able to find the product; contacted me today to get me the estimates. Since they did such a good job with the installation 6 years ago, I'm sure I will be using them to do this job.

This company was super from start to finish. When I called for an estimate, I was told that I would get a call later in the week to set up an appointment. I received the call and Josh arrived slightly early. He explained that he could cut out the defective piece of flooring and replace it with a leftover piece from the original job. Not only did I get an estimate, he completed the job during that appointment. The job was finished in less than an hour. The floor could not look better - it's perfect! Josh answered my questions but did not waste time with idle chat. Prior to hiring this company, I did local and Internet research about repairing laminate flooring. I paid $60 for a repair kit that didn't come close to a proper repair. Most information I obtained said that all the boards from the wall to the damaged board would have to be removed and likely the boards could not be reused. One Internet article stated that there are a few people who are able to replace only the damaged piece. It further stated that the person would have to be very skilled to do it correctly. I found that very skilled individual!

I received an estimate from them. Everything was professional. They're associated with IMS. I was given to prices based on this. If I went through IMS, it would be $730. If I did it right away without IMS, it would be $530. I really wanted to use their service through IMS, so I contacted them and told them about another estimateI received that was much less. He said they could honor the price but wouldn't be able to do everything the other company offered. He explained this was because they had more overhead than the other company.

They never returned my phone call.

Helen, the designer/decorator in the office, helped me select the best flooring for my kitchen. I took in samples of my curtains and other colors in my house and she even helped me select the color to paint the walls. We had linoleum flooring installed in our kitchen and bathroom. Nick came out to measure the kitchen and because of the shape of our kitchen, we were going to have a lot of scrap leftover. Nick recommended using it for another room. So, for an extra $50, we were able to use the scrap linoleum in our bathroom. It was great!The installer, who's name escapes me, was great. He arrived within 30 minutes of his expected time. While he was here for almost 12 hours, his work was impeccable. I could not have asked for a better installation. I would highly recommend this company.

I had a good experience with them. I decided not to do the work but, if I did, I would probably use them. He gave me a lot of different options with the flooring. He was very helpful at explaining the differences. They seemed to be more knowledgeable than other companies we talked to, including Home Depot. He was responsive in calling me back and arrived a little early for our appointment.

The price and product were very good. They didn't order the correct amount and had to come back. Mistakes happen, we understand. However, the installers were very late each time (2+ hours). We never received an apology or any compensation (discount) for our time and inconvenience.

We were very happy with them but we haven’t moved forward with the project. The price that they estimated was around $2000 or $3000. The person who came out was very professional and knowledgeable. That was the main thing that stood out about them. We had three different people who gave us estimates for the project. He seemed the most knowledgeable of the three.

overall great. told me it would be done in one day but really took two which i wasnt planning for. very pleasant guys. neat and clean. did excellent job. only thing left a bad taste was i had paid for 8 boxes of wood and they only used 6 1/2 and they wanted to take the remaining unopened box back without reimbursing. said that is how they always do it. but when i asked for it cuz they were paid for they didnt hesitate to give to me.

It was quite satisfactory. It went smoothly. They were on time and they were professional.

Called and made an appointment to come out for a flooring estimate. Left work early to be home and they never showed up for the appointment.

Nick responded promptly to our quote request. Nick was extremely personable and very easy to work with. This company performed all aspects of the work in a timely and professional manner. Nick was very willing to be flexible in coordinating the flooring work with our other contractors. We are very satisfied with our new true linoleum kitchen floor!

Everything went very well with with the installation of the new laminate flooring in our kitchen. We really enjoyed working with Nick DeVictor and Exclusively Floors and Cabinets. Both Nick and the installation crew were very professional. They did a great job with the installation. However, I wish they would have set up their say a little further from the side door as there ended up being a lot of dust on our side porch. Other than that all was great. Nick is absolutely great to work with.

Nick was a big help picking out the product and was very willing to line-item the price of the job so I knew where my money was going. I am very impressed with the work Nick and his crew performed. They delivered what was promised on time and on budget. Their attention to detail was outstanding. I feel I got more than my money s worth on this job and would not hesitate to work with Exclusively Floors again.

The sales people were very helpful. The carpet installer spent a considerable amount of time talking on the phone and nicked up the baseboards. He also did not clean up after himself. In the future, I'll go with another company to have this type of work done.

Not very helpful picking out type and color of carpet. After that everything went very smoothly

This was an excellent experience from beginning to end. Nick DeVictor, provided knowledgeable support and information during the sales process. He offers a no-pressure experience and is very helpful in the material selection process. The two installers (Tony and Darcy) were very professional, courteous, and most importantly, competent. They took their time to do the job correctly. The result is a beautiful wood floor, excellently installed at a fair price. Nick's price was at least $1000 less, than other quotes we received. We would highly recommend Exclusively Floors, to anyone looking for hardwood flooring. (P.S. - just be aware that the process of removing an existing vinyl floor and underlayment is very messy and produces a large amount of fine wood dust). We were warned about this by Nick in advance, so that we could take some precautionary measures.

Work was completed on time and in a professional manner. They were very precise about their work. Cleaned up everything as they went. Were very considerate about tracking dirt into the house.