Elite Home Remodeling Inc

Never called back.

I did not hire them

good design services

No work was done

No contracted

.

.

unknown

unknown

unknown

THEY WERE LATE FOR AN INITIAL CONSULTATION AS WELL AS FOR AN APPOINTMENT IN THEIR OFFICE. WE WERE THE FIRST APPOINTMENT OF THE DAY SO ITS NOT LIKE THEY WERE OUT SERVICING SOMEONE ELSE. THEY WERE NOT VERY RESPONSIVE. THEY PROMISED A FORMAL ESTIMATE WHICH THEY DID NOT DELIVER.

PRODUCT AND CRAFTSMANSHIP WERE GREAT. HOWEVER, MANY ISSUES RELATED TO WHAT WOULD/WOULD NOT BE PROVIDED PER THE SALES TEAM AND BACK OFFICE. LACKED ANY LEVEL OF PROFESSIONALISM AND TREATING CUSTOMER WITH RESPECT. IF YOU STILL GO WITH THIS COMPANY MAKE SURE EVERY DETAIL IS IN WRITING.

WERE VERY FLEXIBLE, FOUND THE SIZES AND MATERIALS WE WANTED. DID A TREMENDOUS JOB ON THE PORCH AND CAME BACK AFTERWARD TO EVEN DO SOME TOUCH UP. HAVE USED THEM MANY TIMES AND ALL EXPERIENCES HAVE BEEN FANTASTIC

WE ARE EXTREMELY IMPRESSED WITH THE QUALITY OF THEIR SERVICES IN EVERY RESPECT. THE COMPANY DID EVERYTHING TO OUR COMPLETE SATISFACTION THAT ITS REPRESENTATIVE (JOHN WISLER) SAID THEY WOULD DO. THE WORKMEN WERE HIGHLY SKILLED; THEY BUILT A CABINET FOR US ACCORDING TO OUR DESIGN WHICH LOOKS LIKE AN EXPENSIVE PIECE OF FURNITURE, AND WERE PROFESSIONAL AND HIGHLY COOPERATIVE IN THEIR DEMEANOR.

OVERALL I AM VERY PLEASED WITH THE PRODUCT, I LIKE THE DECK AND PORCH. WE HAD SOME PROBLEMS DURING THE PROCESS AND IT WAS DIFFICULT GETTING THEM TO COME BACK AND FIX THEM. THEY CAME OUT THREE OR FOUR TIMES TO RESOLVE ISSUES AND IT TOOK ABOUT THREE MONTHS TO GET EVERYTHING RESOLVED. THE OVERALL PROJECT TOOK MUCH LONGER THAN ANTICIPATED AS WELL.

JOHN CAME OUT TO OUR HOME MANY, MANY TIMES BEFORE ANY CONTRACT WAS SIGNED. HE GAVE US VALUABLE INFORMATION IN PLANNING AND DESIGNING THE KITCHEN. ONCE WE SETTLED ON A PRICE AND SET UP THE SCHEDULE FOR WORK, THE GUYS CAME IN, DID THEIR JOBS AND WERE VERY PROFESSIONAL. THEY WERE ON TIME EVERY DAY; THERE WERE NO DELAYS. ELITE DID A SPECTACULAR JOB OF COMPLETING THE JOB WHEN THEY PROMISED IT WOULD BE DONE AS WELL AS STICKING TO THE PRICE THEY ESTIMATED. THERE WERE NO UNEXPECTED CHARGES. IT WAS A PLEASURE WORKING WITH THEM. I WOULD DEFINITELY RECOMMEND THEM AND WORK WITH THEM AGAIN IN THE FUTURE.

AN ANGIE''S LIST REPRESENTATIVE DID MAKE SEVERAL CALLS TO THE COMPANY ON OUR BEHALF, WHICH APPEARED TO HAVE SOME EFFECT. THE PROJECT FELL FAR BEHIND SCHEDULE, UNRETURNED CALLS, AND POOR CONSTRUCTION. THE HEAT PUMP WAS INSTALLED OUT OF PLUMB, THE SKYLIGHT GLASS WASN'T UP TO CODE, AND THERE WERE LEAKAGE PROBLEMS WITH SOME OF THE WALL INSTALLATION. THESE ERRORS WERE MADE CORRECTED, AND SOME COMPENSATION WAS MADE FOR DAMAGE TO OUR GARDEN. WE ARE NOW PLEASED WITH THE ROOM, BUT UNPLEASED WITH THE CUSTOMER SERVICE FROM THIS COMPANY, OR THE FRUSTRATION WHEN TRYING TO OBTAIN A RESPONSE.

QUALITY WORK BUT LACKED TIMELINESS IN COMPLETION . PROMISED 2 WEEK JOB, BUT TOOK TWO MONTHS

THEY BUILT A WONDERFUL PORCH FOR US. VERY POSITIVE EXPERIENCE, EXCELLENT QUALITY AND PRICE

THEY WERE VERY QUICK GOOD CLEAN UP. THEY DID MY ROOF ALONG WITH A NEW PATIO WONDERFUL JOB.

CALLS GO UNANSWERED. COMPLAINTS ARE NOT TAKEN CARE OF. WOULD NOT RECOMMEND.

BEAUTIFUL JOB- BUT NOT A GOOD CLEAN UP AN I THOUGHT THAT THEY DIDN'T SEEM TO LIKE TO WORK W/ WOMAN.

A GOOD CREW, PROMPT IN CORRECTION OF PROBLEM

IT LOOKS GREAT AND THE PRICE WAS GREAT

IT'S BEEN MURDER TRYING TO GET THEM TO SHOW UP FOR AN ESTIMATE ON KITCHEN REMODELING PROJECT AND SELARIUM. THEY'VE CANCELLED 5 TIMES.