Elite Home Remodeling Inc

It was pretty good actually. We really liked it. The person was really courteous. He did not go through with the project but from what we purchased, we think we got a pretty good value out of it.

It went well. We had time for selections prior to scheduled work. Enjoyed the assistance of the Elite personnel & the companies that were used for tile, plumbing fixtures, granite, etc. Enjoyed working with Amber, Janet, Rob, Joe & Zack. Joe was very helpful with details & helpful hints. Very pleased with the results.

They referred me to the Tile Shop and Fergusons Plumbing to select materials. After the estimate, it was hard to get them to answer my concerns with discrepancies in their contract proposal. they did not answer my questions. So I did not hire them. The $50 for a plan, is basically you get what you pay for, and it wasn't worth even that.

They started last week. They are not done with any of it yet but so far it has been great.

It went well. Our first time going through this. Due to other situation, we are not able to move forward on the work at this time. However, the design experience was fun. Amber with Elite responded to our changes and tastes very well. The 3D renderings are rather bland, but this being the first time we've ever seen something like this we were OK with that. We left the design rather open-ended and later had them scale it back. They responded well.

Dave did a wonderful job. We loved working with Amber to design and pick out what we needed. It was such a great experience from start to finish. We will definitely use them again. Very easy to work with. Dave worked very hard. It is exactly what we wanted. Thank you Amber and Dave.

It took a little longer than I had hoped but the workman were all very good.and very easy to work with and responsive. I'm very pleased with the outcome. The painting could have been better and the company owners know I feel that. However, its the easiest thing to correct. We are still working on a plumbing leak.

Family owned business - Kodi was great. Everything done in house with exception of countertop. He represented Elite very well. Elite was responsive, professional and addressed all our concerns. Flexible to work work with.

I bought a big deal for this service. I liked their ideas and went ahead and hired them to remodel my kitchen. I was on a waiting list for several months, but they told me that upfront and that was fine with me. They are very careful about when they say they will start and when they say they will finish. It took about six weeks. They came out within a week, but they called right away. They are a family-based business that has been in business for over 20 years. They really want to do quality work and want to make sure I am happy. They attend to detail very well.

I started out with the kitchen design deal. It was a great design, but i didn't have the complete budget to pull it off. The key to making the big change to the entire area was to remove the wall from base cabinets to the kitchen ceiling between the kitchen and living room. While not a structural wall, it was not a simple task and additional supports had to be added. After interviewing numerous contractors, Elite Home Remodeling was the easy choice to do the work. They were professional, did quality work and cleaned up daily. I would hire them again in a heart beat.

This is the 2nd remodeling project Elite has done for us. I find Robert & team to be extremely up front and honest. Robert went through several designs with us until we determined what we wanted. Pricing is very specific and itemized, down to their margins, so you know exactly what you're paying for and can make decisions accordingly. Although it took a long time to get on the actual schedule, we knew this going in. It was worth it to us to have the job done correctly, which it absolutely was. The work is beautiful. I am happy every time I walk into my new bathroom. We were kept very well informed of what would be done and when. I was completely comfortable having the Elite team in my home - they are very professional and trustworthy. My experience in picking materials was great - everyone is very helpful from Elite staff to the partners they use. They did subcontract one part of the project - the frameless glass shower door. Their partner was very professional and knowledgeable and did as good a job as they do. I will admit that sometimes you need to reach out several times to get a response - they are very busy and I'm not a terribly patient person. But that is the only negative comment I can give and it didn't impact the outcome of the project.

The only thing I got for my Angie's deal was a waste of time. Very disappointed.

This went very well. Elite showed up when they said they would and did the work in the estimated time. Overall, we were very pleased with the outcome. Elite was very flexible and allowed us to do some of the work ourselves, to exchange some of the fixtures, and to add to the project. There were only a few minor surprises with the work done. We love our new bathroom. Thanks, Elite! We would definitely consider using them again in the future.

The service was fine. They came out pretty soon after I purchased the Big Deal. They were no additional charges to the $49 Big Deal purchase price. I was impressed with the layout. They kept trying to want me to buy the kitchen remodeling, but I just wanted to get their advice about the layout. The pricing was good. I would possibly use them again in the future.

It was fantastic, they were professional and completed the work in time.

A complete waste of time. A bogus offer from Angie's List.

They were very professional and gave me what I asked for.

I like working with them just like with any remodeling company. They did very good work. It was a good experience so I would use them again. They're easy to work with but they don't specialize with screen and porches and it also took them awhile.

We are extremely pleased with the work done by our team of Brad and Jeff. Brad did an excellent job of refacing our cabinets. They look like brand new cabinets. The backsplash and tile floor are also beautiful. And the granite installed by a subcontractor looks fantastic. In addition every day they cleaned up before leaving and the dust was not as bad as we anticipated. I would highly recommend Elite.

Amber, the Elite rep who met me at my house, was very professional, on-time, and informative. She had some good ideas and confirmed my thoughts on placement of items within my limited kitchen space. My initial expectation was use this deal to get design advice and obtain the rendered drawings. There was a bit a "selling" involved, which I think was to be expected, but she had no issue with my comments around "looking to do a lot of the remodel myself" and "just looking for some design ideas". If I do need some finishing work done this Spring, I will strongly consider hiring them. Overall, my experience was a positive one.

I called Elite to discuss re-facing my bar & bathroom cabinets and kitchen island. My first appointment was June 12th. Amber came to my house to survey the situation. We talked about what I was looking for, and the espresso finish I was interested in and she measured all of my cabinets and spaces. She advised she?d be in touch with a quote, and if I wanted to move forward, I?d need to go to their showroom to look at wood samples. Odd, in my opinion. Typically, in my experience, samples are brought to a client?s home so that they can be viewed in the appropriate lighting, and with the furniture, floor and walls. This is not the case with Elite. Amber promptly followed up with a quote for $11,000 while I continued to shop around. Her quote was about 20% lower that the most expensive company, and I decided, despite the first impression, that I would move forward. In good faith, I provided them with a $1000 deposit so that they could get my job on their schedule for November (they will not schedule without a deposit). I scheduled an appointment to go to their showroom on July 7th. Amber was about 15 minutes late. Upon her arrival, she pulled out a box of wood samples that I attempted to match to a furniture swatch that I brought. There were only 4 swatches in the color family that Amber and I had discussed, and she proceeded to tell me that most of the samples were out on loan. Also, that if I chose anything outside of a certain wood type that she quoted me, the price of the job would increase by about 20%. I asked if she could obtain additional samples for me to look at, which she of course agreed to. She also asked if someone could come out and measure, and we scheduled the appointment for this (odd in that she measured the first day she was out, and really provided no additional value then, but I understood this was their process, and agreed to whatever they needed to do move forward). August 12h, I finally heard back from Amber that the samples that she ordered for me, the ones that should have been available when I went to the showroom a month before, were in! I asked if she could bring them by my house to help me select the stain based on my décor. We scheduled the appointment for August 18th. The day before, Amber advised that she was having childcare issues, and would need to reschedule. A new appointment was made for later in the week. To my surprise, Amber arrived with her baby and toddler to ?help? me select the finish for my home remodeling project. Seemingly, childcare issues are not all that uncommon. None of the wood samples that Elite acquired were close to what I needed. At that point, I requested my deposit back, and indicated that I was going to go with another company that had the exact color I was looking for. Amber indicated that before she refunded my deposit, she would like the opportunity to do a custom color match for me. She indicated that the process typically cost $250, but in the interest of keeping my business, she would waive the charge. All I needed to do was make another trip to their showroom to drop off a sample of something with the appropriate stain color. As I was giving her a piece of my furniture (a shelf from a custom made wall unit, to be exact), I inquired and made certain I understood the timeline of this process with her. It would take 10 business days to get the custom sample. I dropped the shelf off August 22. October 10th, 45 days later, having heard nothing from them, I followed up and was told that in would be 2 more weeks. Apparently, there was some confusion in their administration office which delayed the process while they waited for my $250 payment. Amber forgot to tell them that she waived the fee, and the process was therefore delayed. Oops. This initial delay was followed by another, resulting from their manufacture?s inability to come up with a comparable stain. At some point in the process, Amber completely disappeared (perhaps from embarrassment that this had turned into such a process?), and I began receiving updates from Janet. November 4th, I was advised by Janet that the sample was finally in, and I could make another trip to their showroom to pick it up. I made the appointment for November 13th. Looking at the sample compared to my shelf in their showroom, it was clear the manufacturer had simply given up. Janet and I agreed, the sample wasn?t even close. I?m not sure why I was even asked to come in and look at it. It seems like they could have concluded that by themselves and saved me the trip and themselves the embarrassment. Janet asked at that point where to go from there. I indicated that I thought we?d spent enough time on the project, and it was clear that we weren?t going to be able to match my wood color, and I requested my deposit back. Janet explained at that point that they would be happy to refund my deposit, less the cost of all of the work they had done on this account, to date, and the cost of the color matching THAT I DIDN?T ASK FOR. Needless to say, the chain of events leading up to this were, in my opinion, extremely unprofessional and made working with Elite difficult, to say the least. The justification of keeping part of my deposit was perhaps just the final straw. I have to assume that, with all of the positive ratings this company has, this was somewhat of an isolated case. But the fact that they just got so many things wrong, failed on many levels to communicate and could justify this obviously unfair business practice, has left me with a very poor opinion of their company. As a potential client, I would be cautious of engaging in business with Elite.

There was a lot of time upfront picking out everything and for them to do the work it took about a month and a half. They did good work.

had difficulty arranging consultation after purchasing via Angie's List - ultimately contacted vendor and after a couple iterations was able to schedule an appointment. consultant was on-time and easy to work with. Quote was received later than promised and was higher than anticipated. "3-d rendering" was a disappointed and not helpful. Decided to get additional estimates from other vendors.

Terrible, had to dispute through paypal

Their work was fantastic! The guys that came to work were great to work with. They kept everything neat and they got the job done very quickly. They did not sub contract out, which was nice.