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Elite Fence of Columbus

3.1(
8
)

Fencing, Decks and Porches, Fencing Driveway Gates

About us

Elite Fence of Columbus, OH offers custom fence installation, service, and supply. A subsidiary of Columbus's own Outdoor-FX, Elite Fence carries on the tradition of delivering high-quality, custom projects. They carry many different types of fencing materials, and are a Certified ActiveYards fence dealer. For clients looking for financing options, the company offers G.E. Capital financing.

Business highlights

27 years of trusted experience

Services we offer

Elite Fence offers fence installation, fence building supplies, and supply/planning assistance for DIY projects. Types of Fence: picket, privacy, semi-privacy, pool, ornamental, security Materials supplied: chain link, aluminum, wood, vinyl, & composite fences available.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.18 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
13%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.5
value
3.4
professionalism
3.1
responsiveness
3.2
punctuality
3.4
Write a review
Showing 1-8 of 8 reviews
James K.
04/2022
4.0
fencing
  + -1 more
It went well. It's been two years now and we have no complaints. Some neighbors had fencing done by Elite prior to us and they are content as well. It's no
Description of Work: New privacy fencing put up along property line - Spring 2020
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Casey H.
01/2021
1.0
fencing
  + -1 more
The Fence was fine, but they broke a drain pipe while digging. They didn't tell me about the broken pipe, and just buried it. This clogged my sump pump drain which is a big problem. I notified Jason at Elite fence about the broken pipe, and he said it's not their problem because it's unmarked. I had to fix it myself. I couldn't believe that they: A) Didn't tell me they'd make no attempt to locate drain pipes. B) Try to hide the damage after it it happened. C) Not be willing to fix it at all.
Description of Work: Backyard Fence
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Jean J.
08/2020
5.0
decks, fencing
  + 0 more
Great, job started 2 weeks ahead of schedule. Sales rep was excellent, installer very professional and gracious in making sure our furbaby was going to be safe at the end of the day. Also the fence looks great!
Description of Work: vinly fence
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl D.
08/2018
1.0
fencing
  + -1 more
I canceled they charged me 10K for 223 linear foot of vinyl fence. I did some research and found that it was extremely high way more than I needed to pay. So I canceled my order ( nothing was ordered or delivered yet) the company will not cancel my order in their system nor will they return my money. This company is sub contracted by Home Depot and they will not return Home Depot’s calls either. Home Depot is frustrated and has elevated this to the high ranks to help me. I do not recommend this company
Description of Work: To install a Fence
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David B.
08/2017
5.0
fencing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Annette N.
06/2017
1.0
fencing
  + -1 more
I was put in contact with this company through Home Depot. They did not want to extend the fence to my original length because of poison ivy. The fence I purchased is not suitable for keeping my dogs in. I paid extra money for a tension wire that is useless. The fence gates have serious gaps. The Vinyl fence in front also has a gap large enough for my dogs to get through. I was told that I should buy tent stakes to make sure that the fence meets the ground. They subcontracted my job to a work crew that is not affiliated (does not work for) Elite Fence...they simply install and have no stake in the company. When I contacted Elite Fence, the person who always answers the phone will not let me talk to the owner of the company to discuss my concerns.
Description of Work: I wanted to put in a secure fence to keep my dogs in. I selected white vinyl for the front and chain link for the rest of the fence. There were to be three gates.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$14
Response from Elite Fence of Columbus
[Member Name Removed], we've already responded to you on Facebook, but here's our response again, because you felt the need to review us negatively on multiple sites: "[Member Name Removed]you contracted Home Depot for your fence install. Elite Fence installs for all the Home Depots in Central Ohio. All of the installers are employees and go through a company background check and are vetted before they can work on Home Depot sites per the Home Depot review process. Home Depot sub contracts all their install services out. HVAC, Windows, doors, flooring. This is common knowledge. The "case" you're talking about is really a customer complaint that will go through the the HD system to our system and is the standard operating procedure for a customer that's not happy with an install. Your fence was installed exactly as you asked and you did a walk through with the installers upon completion. After the walk through you signed the completion paper that you were happy with the job and even wrote about what a good job they did. ( see picture of your form ). We understand after your discussion with our office that something may have changed for you personally but Elite Fence cannot tear out a fence because of that nor can we even respond without going through the proper HD channels. Your "case" or complaint will be handled per order and appropriately though the guidelines of your contract through Home Depot. We're sorry you're not happy now and we will attempt to remedy the problem with you." [Photo of signed walk around form] Addressing the gaps: " You chose chain-link however your yard is slightly sloped and this was discussed with you during the sale process. The slope causes the bottom of the chain-link to not be as tight as if the installed on a flat area.You can't stretch it on a curve as well as if it was flat. So you opted to use a guide wire to run along the bottom to help tighten the fence. Now the "Tent Stake" actually is a common practice if you think for a minute, to drive a stake in a problem area that isn't tight enough for you. This is not Elites responsibility and it was discussed with you during the walk though as an option for you and you were fine with it. Now you also chose 6' gates to be installed on the sloped sides. You were advised of the issues of installing a 6' gate on a slope but decided that's where you wanted the gates.( The contract has a picture of where everything will be installed, your initials are next to the layout. ) You can see by the pictures that the gap might be 4" or so ( see more pictures ) but could easily be negotiated with some soil if you so choose to do so. This was also discussed during the walk through and you signed off that everything as great. We would have been more inclined to help before you decided to take this course of action. Your complaint will be processed accordingly by the HD process."
Katie A.
05/2017
5.0
fencing
  + -1 more
they were prompt, removed excess dirt, project was completed in 3.5 days
Description of Work: installed a 4 ft split rail with black mesh around back of home
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Sherri O.
06/2015
1.0
fencing
  + -1 more
They are not good with following up. Obviously they aren't equipped to handle online requests, then they shouldn't have the link asking for them.
Description of Work: I requested a quote back on June 10, 2015. Received an immediate email that I would be contacted shortly to schedule a consultation, and I have never heard from them.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Elite Fence of Columbus
[Member Name Removed], Are you sure that you contacted Elite Fence of Columbus and not Elite Fence of Newark? Our competitor has had some problems with responding, as reported in other reviews made in error on this page. I know this complaint was made several years ago, but it reflects poorly on our business, and I would like to resolve it. Thanks, Brendon

    Contact information

    175 S 3rd St Suite 200, Columbus, OH 43215

    http://www.localfencepros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fencing,
    Decks and Porches,
    Fencing Driveway Gates

    FAQ

    Elite Fence of Columbus is currently rated 3.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Elite Fence of Columbus accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Elite Fence of Columbus offers free project estimates.
    No, Elite Fence of Columbus does not offer eco-friendly accreditations.
    Yes, Elite Fence of Columbus offers a 5% senior discount.
    No, Elite Fence of Columbus does not offer emergency services.
    Yes, Elite Fence of Columbus offers warranties.
    Elite Fence of Columbus offers the following services: Elite Fence offers fence installation, fence building supplies, and supply/planning assistance for DIY projects. Types of Fence: picket, privacy, semi-privacy, pool, ornamental, security Materials supplied: chain link, aluminum, wood, vinyl, & composite fences available.
    N/A

    Contact information

    175 S 3rd St Suite 200, Columbus, OH 43215

    http://www.localfencepros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM