Owner operated. 4 employees. No subs. Cost is determined by the job. No travel charges. Ask about Angie's List discount. Additional DBA: Team Elite, Elite Carpet & Upholstery Cleaning, Elite Cleaning & Restoration Services. Service area continued: Dublin, Gahanna, Grove City, Hilliard, New Albany, Plain City, Powell, West Jefferson, Westerville
He was professional and on time. He went above and beyond what was expected. They did some spots, pet stains, and they worked extra hard on those.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Christine M.
10/2016
5.0
carpet cleaners
 + -1 more
I would definitely recommend them and I will have them back. They responded quickly and answered all my questions. They did a fantastic job. They protected all the furniture and the carpet looks great.
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Erin E.
10/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Great! Excellent service and great employees!
Description of Work: Upholstery & carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason G.
10/2016
5.0
carpet cleaners
 + -1 more
I am IMPRESSED! Outstanding job. Very fair price and for the quality, deserving. Thank you Elite.
Description of Work: New house - thorough cleaning of all carpets: 4 bedrooms, hallway, stairs and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Carolyn F.
10/2016
5.0
carpet cleaners
 + -1 more
Great' He did a terrific job. Spotted, cleaned and deodorized the carpet. Looked fresh and clean afterwards. Very professional.
Description of Work: cleaning and spotting of home carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CHRISTINE F.
10/2016
5.0
carpet cleaners
 + -1 more
Elite Cleaning and Restoration did a fantastic job. They were on time and very respectful. The carpets looked great. This is by far the best carpet cleaning we have ever had.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kenneth H.
09/2016
5.0
carpet cleaners, upholstery cleaning, air duct cleaning
 + 1 more
For all your carpet cleaning, air duct, and water restoration needs. Absolutely the best in service, professionalism, and quality of work. Fast, friendly, and affordable, highly recommended!
Description of Work: See below for details
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
john F.
09/2016
5.0
carpet cleaners
 + -1 more
Punctual and professional. Service performed as contracted.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wayne H.
09/2016
5.0
carpet cleaners
 + -1 more
Did a great job and was very responsive.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Nancy S.
09/2016
5.0
carpet cleaners, house cleaning
 + 0 more
They were on time and very pleasant to work with. Very professional and the house was cleaned perfectly.
Description of Work: They cleaned my whole house and did inside of Windows and floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149.99
Beth B.
09/2016
5.0
upholstery cleaning
 + -1 more
The tech was on time and was very professional. The sofa and club chair looked fabulous when he was done. The whole process was very seamless and easy, and the quality of the work performed was very high. I would definitely use their services again.
Description of Work: Upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer S.
09/2016
5.0
carpet cleaners
 + -1 more
Everything went well. Our house was over 3500 sq. ft. so we had to pay extra since the coupon we used was for 2500 sq. ft. We were very happy with the service.
Description of Work: We just purchased a new home and needed the carpets clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela W.
09/2016
5.0
They were prompt. They were professional. They did what they could do to keep the damage to a minimum and keep the problem from recurring.
Description of Work: Assessed the damage. Explained the situation. Explained the process he would use. Completed the task.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
Pam J.
09/2016
2.0
carpet cleaners
 + -1 more
Did not put estimate in writing. Price changed the next day when they were completed the work. Did not do exactly what they said they would do.
Description of Work: Drain partially cleaned.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$750
Pam J.
09/2016
4.0
carpet cleaners
 + -1 more
Did a good job, just not very good at communicating.
Description of Work: Screens replaced
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$200
Pam J.
09/2016
3.0
carpet cleaners, upholstery cleaning
 + 0 more
Did not get furniture clean. I did better with my own cleaner.
Description of Work: Furniture cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
SUSAN M.
09/2016
5.0
carpet cleaners
 + -1 more
Very pleased with service provided - prompt, friendly and did an excellent job of cleaning the carpets! Would definitely use again
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy K.
08/2016
5.0
carpet cleaners
 + -1 more
They did a very good job. I had good interactions and the job turned out very good. I would recommend them. I think the price was a reasonable amount.
Description of Work: I've used Elite Carpet Cleaners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John F.
08/2016
5.0
carpet cleaners
 + -1 more
They arrived on time and performed the work as advertised.
Description of Work: Carpet cleaning in four rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
07/2016
4.0
carpet cleaners
 + -1 more
I didn't really care for the attitude of the guy that came in. He probably was a nice person, but he was kind of a smart alec type of a person. I just didn't care for that. I can't say that they did a bad job, but I didn't care for his attitude. He just had an attitude. He just appeared to me like a Mr. know it all. He worked okay, but he was not a friendly person. They were positive, they were very kind, they never mistreated me in anyway. I'm assuming it was my attitude as well as his. They've been good as far as finishing their job and cleaning up and all of that kind of stuff. They've been very considerate in that respect. I've always tried to make it convenient for anyone that comes in to work. My grandson would come and move the things that needed to be moved that I didn't want them to have to move. It wasn't over an hour. I had everything pretty well situated where they didn't have to move a lot. It was a good price. I've been satisfied with their work.
Description of Work: I used them for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$275
Jenny D.
07/2016
5.0
carpet cleaners
 + -1 more
They did a great job!! The carpets looked amazing. They were friendly and professional.
Description of Work: Cleaned carpet in 2 rooms, hallway, and stairs. They also deodorized and put stain protection on the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Virginia F.
07/2016
5.0
carpet cleaners
 + -1 more
The service person arrived 5 minutes early and was done in less than 30 minutes. While he was here, I asked him about how to clean a large area rug in a third area. For an extra $15, he cleaned that as well. The carpets look great.
Description of Work: I bought a "2-rooms of carpet cleaning for $60" deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris R.
07/2016
5.0
carpet cleaners
 + -1 more
The service was provided promptly, the work was done with no delay and the carpet cleaner was friendly.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jill M.
07/2016
5.0
carpet cleaners
 + -1 more
I purchased the clean, protect and deodorize 4 areas for $139 - but once they arrived I realized I had 6 areas I really wanted cleaned. Instead of having to make a decision on which areas I wanted done, they let me add the 2 additional areas for $20/area. I wrote them a check on-site and they completed every area I needed. Carpet was dry this morning and looks amazing! With a dog, cat and infant smelling up the house - the difference with the deodorizing is incredible. I will definitely use them again.
Description of Work: Carpet clean, protect and deodorize.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
DAN D.
06/2016
4.0
carpet cleaners
 + -1 more
I read the reviews on Elite and determined that 149 for 6 areas was a really good deal. I was wrong! It started out fine, but ended in disappointment. I emailed the company, set up a time and date, they were very accommodating. I took a couple days off work to move furniture (I like to make it as easy as possible for them). The guy arrived 15 minutes early, which was fine with me. I showed him the areas to be cleaned, and then he quoted me a price. I told him I pre-paid through Angie's list, and he said OK. The "deal" was Cleaning, Sanitizing, Deodorizing, and Spot Removal. I have been through my fair share of carpet cleaning companies, and speaking from experience, Elite fell short of my expectations. I was hoping they would be MY new carpet cleaning company, not so. The problem with carpet cleaning is that you don't know how bad they did until the carpets are dry. Before work began the guy (sorry, I don't recall his name) explained that some stains will not come out because of acidity, which I understand. What I don't understand is how the dog urine stain on the steps came out, but the same stain couldn't be removed in the family room. When in fact, the stain on the steps is older than the one in the family room. Also, there were areas that you could tell, weren't even touched. The guy was very nice and respectful. I wouldn't want this company to try to 'fix' this by coming out again. I'd prefer not having any contact with the company. Lesson learned, the search continues!
Description of Work: Cleaned, deodorized, and stain guard 6 areas.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning
FAQ
Elite Cleaning & Restoration is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Elite Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa