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Elite Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Owner operated. 4 employees. No subs. Cost is determined by the job. No travel charges. Ask about Angie's List discount. Additional DBA: Team Elite, Elite Carpet & Upholstery Cleaning, Elite Cleaning & Restoration Services. Service area continued: Dublin, Gahanna, Grove City, Hilliard, New Albany, Plain City, Powell, West Jefferson, Westerville

Business highlights

28 years of trusted experience

Services we offer

Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 682 reviews

Mary D.
11/2009
4.0
carpet cleaners
  + -1 more
miss a few spots but came back and did the living room and hall way again, very pleased with the work.
Description of Work: cleaned whole house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Amanda M.
10/2009
5.0
carpet cleaners
  + -1 more
I called Elite, and they were able to schedule me for the exact date and time I wanted. I was moving out of an apartment because I bought a house, and my lease required that I have the carpets professionally steam cleaned when I moved out. The carpet cleaner arrived on time, and was finished in under 30 minutes. The cleaning was in the morning before I went to work, and I was able to make it to work on time. The carpets dried in a reasonable amount of time, and looked great. I was very pleased with the service, and the price was right!
Description of Work: Steam cleaned carpeting in two bedrooms, staircase, and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Teresa B.
10/2009
5.0
carpet cleaners
  + -1 more
The cleaner was awesome! Same guy as last time. Better than punctual, and does an incredible job. In and out of the house within 50 minutes, with clean carpets! We have a few dog stains, and no one has ever done as good a job as Elite with these. I'll use them again and again.
Description of Work: Whole house carpet cleaning and area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

TAMARA B.
10/2009
5.0
carpet cleaners
  + -1 more
They were professional, responsive and punctual. Their pricing was very reasonable as well. The quality of their work was good and I was satisfied with their service.
Description of Work: They cleaned the carpets in my family room and in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BERNARD F L.
09/2009
5.0
carpet cleaners
  + -1 more
The cleaning team arrived on time, reviewed the work to be done and got right to the job. They were careful of their surroundings and most responsive to input from the home owner. The team was friendly and most professional in all aspect. The quality job was finished in a timely manner.
Description of Work: Cleaned 4 areas, 2 large chairs and 2 small area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JAMES R.
09/2009
5.0
carpet cleaners
  + -1 more
Called and they came out the NEXT DAY! Very pleasant and thorough. Did the job in about 30 minutes and told me the best way to speed up the drying time.
Description of Work: Cleaned and scotch guarded the carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JOE K.
09/2009
3.0
carpet cleaners
  + -1 more
The operator arrived on time and proceeded to set up and clean the above area. It did seem as though he was slightly reluctant to move any furniture and I was a little disappointed that something as minor as moving a dining table to get under the legs etc. would be questioned. Teflon was sprayed onto the surface but many areas were not touched. Seemed to spray around an object rather than move it aside. The carpet did, however come clean. Perhaps I would use them again if I was assured that a more professional operator would do the job. Also after mentioning I was a member of Angies List, I did not receive any sort of discount. Also the garden hose connection was cross threaded when he replaced it after the job.
Description of Work: cleaned and sprayed with teflon an area of 264 sq ft on our lower level.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$70

Adam T.
09/2009
5.0
carpet cleaners
  + -1 more
This company did a great job cleaning my carpets and the guy was on time and very polite.
Description of Work: Four rooms cleaned and two sets of stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

REBECCA R.
08/2009
5.0
carpet cleaners
  + -1 more
I initially exchanged information with Rick for a quote, but he was on vacation when I called to schedule the appointment, but that was not a problem as his team took good care of me. They showed up on time, checked what needed done and got down to work. They were done within a half hour. The carpets were well cleaned and took about 2 days to completely dry. I've used Elite in the past and was happy with the results this time too.
Description of Work: Cleaned four 8x10 area rugs, one 4x6 area rug and one entry mat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

PEGGY S.
07/2009
5.0
carpet cleaners
  + -1 more
I love this company and cannot imagine ever using another one for my carpet cleaning. I originally found them on Angie's list. Ryan and Anthony were here exactly on time and started working efficiently. They pre sprayed difficult areas and warned me that these stains might be slightly apparent later- and I knew. This is old, worn, stained carpet and they are not miracle workers- just excellent carpet cleaners! I appreciated their hard work and my six areas look terrific!! Thank you Anthony and Ryan for doing a great job!
Description of Work: I had six different areas (including two stairways) cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephanie B.
07/2009
3.0
carpet cleaners
  + -1 more
Arrived on time, although closer to the end of the window I was given. Looked at areas to clean and started. I had to ask to have high traffic areas re-cleaned Furniture was not automatically moved. Here's the big problem: I asked how long it would take for the carpets to dry and was told 12 hours - it took over two days for most of the carpets to dry and even longer for the stairs and landing! Some of the carpet was left so wet that you could hear a soggy-slapping sound when we stepped on it 24 hours after it was cleaned.
Description of Work: Carpets cleaned in living room, bedroom, hallway and on stairs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$80

Response from Elite Cleaning & Restoration
Please look at all our reports. You can see that we strive to make every experience for our customers as best as it can be. If ever someone is unhappy we ask that you please let us know right away and we will respond right away to make it right. Thank You, Rick Chapman

LESLIE J.
06/2009
5.0
carpet cleaners
  + -1 more
They provided excellent service all around.
Description of Work: They did carpet and tile cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

ROBERT C.
06/2009
5.0
carpet cleaners
  + -1 more
Elite gave me a cleaning appointment window of 10A-12P. The cleaner was here by 10:15A and was done within 30 minutes. Very efficient - worked straight through. Carpet took longer to dry than I was told (e.g. 6-8 hours -- more like 1.5 days). <-- But this is a very minor quibble. Overall, I would definitely use Elite again.
Description of Work: Called Elite the third week of May 2008. Requested them to clean four areas - small carpeted room, larger living/dining room, carpeted stairs, and area rug in an upstairs room. Was able to get a Saturday morning appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

EVELYN T.
05/2009
5.0
carpet cleaners
  + -1 more
Cleaned the carpet in the living room, main hallway to back patio door. Did a good job and carpet dried quickly. Did not leave excess water in carpet so this helped to dry quicker.
Description of Work: Cleaned the carpet in the living room, main hallway to back patio door. Did a good job and carpet dried quickly. Did not leave excess water in carpet so this helped to dry quicker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

scott J.
05/2009
5.0
carpet cleaners
  + -1 more
Elite did another great job, Arrived on time and completed efficiently.
Description of Work: Carpet cleaning of 3 bedrooms small hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Kristy G.
05/2009
5.0
carpet cleaners
  + -1 more
It went great - the technician was here on time. Turns out he got lost, and my phone was on vibrate, so I didn't hear him calling. He tried everything, and finally was able to find our house. I thought that was great service. The carpets were all cleaned within 45 minutes, and although I have seen a few stains pop back out, they are definitely cleaner than they were. I would use this company again.
Description of Work: Cleaned 6 areas (4 rooms, stairs, hallway). Spot treated stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JILL S.
05/2009
5.0
carpet cleaners
  + -1 more
He was incredible! He had everything done, including preparation and equipment out the door, in 30 minutes. The results looked GREAT.
Description of Work: The carpet cleaner cleaned the carpeting in my living room and hallway, as well as the couch and chaise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.66

AL W.
05/2009
5.0
carpet cleaners
  + -1 more
The carpets and furniture had not been professionally cleaned in several years and the results we dramatic. Even the pet stains were removed.
Description of Work: I had two rooms cleaned along with furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan B.
04/2009
5.0
carpet cleaners
  + -1 more
They did a great job, they were polite, and charged what they said they would.
Description of Work: They cleaned my carpet,rugs(3) and furniture (3 sofas).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kelley Z.
02/2009
5.0
carpet cleaners
  + -1 more
Cleaner was on time for appointment and did a good job explaining job before starting. Although a hose was run throughout the house so he could reach the rooms, everything was cleaned up and no water stain or damage was left. Cleaner did explain that certain stains in the carpet may come back after cleaning. He did treat stains where I indicated. However, the stains did come back after carpet dried. I was disappointed in this, but was warned.
Description of Work: I hired Elie to clean carpets in my new home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Martin K.
12/2008
5.0
carpet cleaners
  + -1 more
I like that they showed up on time. Their price was very reasonable. They did an outstanding job cleaning the carpets. One of the workers did break a lamp, but he was honest and told me he broke the lamp on accident. Being that he was so honest really made me trust this company.
Description of Work: I hired Elite Cleaning & Restoration to clean the carpets in seven rooms. I also had them clean a hallway and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dorene T.
12/2008
5.0
carpet cleaners
  + -1 more
Outstanding! On time, professional service with amazing results.
Description of Work: Cleaned several areas of carpet in my home. Did a fantastic job...we were impressed with the results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SHARLENE C.
11/2008
5.0
carpet cleaners
  + -1 more
They did an excellent job! They moved furniture for cleaning and put pieces of plastic under wood furniture for protection also.
Description of Work: They cleaned 12 carpeted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.8

DON C.
11/2008
5.0
carpet cleaners
  + -1 more
I have used this company several times. I manage properties for a living and he does a good job. He is flexible and available and the price is great.
Description of Work: I had this company clean the recroom and the basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Don S.
10/2008
5.0
carpet cleaners
  + -1 more
I gave Rick the code to the lock box to let himself in, and by the time I arrived minutes later he had already started his work. He cleaned my entire upstairs carpeting and both the master and den on the first floor, and they looked marvelous! This property was a foreclosed property and the carpets had stains I did not think would come out, but almost everything did! I believe having upgraded carpeting along with the newness of the fabric helped a lot in this, but Rick was very thorough and professional. I was also quite pleased with the price, considering the square footage he had cleaned. I was quite happy with this experience.
Description of Work: Clean carpeting in the first floor master and den; clean carpeting on stairs to 2nd floor; clean the carpeting in the 2nd floor loft, guest bedroom, and bonus room over the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Elite Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Elite Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
Yes, Elite Cleaning & Restoration offers free project estimates.
No, Elite Cleaning & Restoration does not offer eco-friendly accreditations.
No, Elite Cleaning & Restoration does not offer a senior discount.
No, Elite Cleaning & Restoration does not offer emergency services.
No, Elite Cleaning & Restoration does not offer warranties.
Elite Cleaning & Restoration offers the following services: Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed