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Elite Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Owner operated. 4 employees. No subs. Cost is determined by the job. No travel charges. Ask about Angie's List discount. Additional DBA: Team Elite, Elite Carpet & Upholstery Cleaning, Elite Cleaning & Restoration Services. Service area continued: Dublin, Gahanna, Grove City, Hilliard, New Albany, Plain City, Powell, West Jefferson, Westerville

Business highlights

28 years of trusted experience

Services we offer

Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 682 reviews

JAMES R.
10/2012
5.0
carpet cleaners
  + -1 more
There is a reason I've been using Elite annually for years. Quality work, great price, friendly people, punctuality and useful advice. Showed up when he said he would and told me how to prepare the house to ensure the fastest drying time. Took care of areas that needed special attention and cleaned up. I have no intention of using anyone other than Elite in the future and strongly recommend them to anyone needing their services.
Description of Work: Cleaned carpet in 4 rooms, hallway and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Liz D.
10/2012
5.0
carpet cleaners
  + -1 more
I called for 3 estimates to the highest rated companies on Angie's List. They were, by far, the lowest bid. They gave a 2-hour window when I set the appointment, and then showed up promptly at the start of that window. They were professional, friendly and fast. They were considerate of the house cat, and did a very nice job. I will definitely use them again.
Description of Work: Used this company for home carpet cleaning. It had been several years since the carpets had been professionally cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

SYLVIA C.
08/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good all around. The carpets look good. They were careful & didn't track in any dirt. They were just really good!
Description of Work: They cleaned our carpets including steps, a hallway, & a large room. They also cleaned the upholstery on one chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold M.
06/2012
5.0
carpet cleaners
  + -1 more
They came out when they said they would. They were here within a few minutes of when they said they would be here. The one man came out and did a very good job.
Description of Work: I had a very satisfactory experience with a rug cleaning. Living room, kitchen, hallway, and bath areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76.01

Eric K.
04/2012
5.0
carpet cleaners
  + -1 more
Easy to schedule, showed up on time, worked efficiently and I was satisfied with the results.
Description of Work: Hired them to clean all carpets in the house plus one sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Leisa E.
03/2012
5.0
upholstery cleaning
  + -1 more
I called for an estimate and appointment and they fit me right in according to my schedule. The two guys were prompt and even a little early.They were very efficient, friendly and careful. They got all the stains out of my car upholstery and did an excellent job on the car and furniture. I will definitely call them again soon to clean my sofa. The only problem was, a miscommunication on the phone between us about the furniture cleaning. BUT , I still highly recommend them , they did a fantastic job!
Description of Work: They cleaned my car floor,upholstery, loveseat, and recliner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Brian W.
02/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were on time, efficient, cleaned up their mess, they moved furniture and put styrofoam protectors under the furniture to make sure there was no rust.
Description of Work: They did a carpet cleaning. They did 2 carpet areas & my stairway. They did my throw rugs as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76.01

Kathleen D.
02/2012
5.0
carpet cleaners
  + -1 more
I really liked them. They were professional and fast. They moved furniture they didn't need to so it was a great experience.
Description of Work: I used Elite Cleaning & Restoration for general carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANET S.
12/2011
5.0
carpet cleaners
  + -1 more
Elite Cleaning & Restoration did an excellent job from the first phone call to the finish. I was able to speak to the owner who arranged for this cleaning for the following week. They came on time and did the most amazing job. The carpets look new again. I will definitely use them again.
Description of Work: Cleaned entire carpet in large family room, stairs, and upstair hallway and loft. They cleaned the traffic area on the carpets in 3 bedrooms and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bobbi G.
12/2011
5.0
carpet cleaners
  + -1 more
It went great! They worked very hard getting the stains out. Did a particularly good job on the grout on the tile floor. I thought before they came we would have to replace the carpet and get the tile floor regrouted, but not now.
Description of Work: Our golden retriever wa sick with a GI infection and created a mess on carpet in the basement and tile flooring. I called several places on Angie's List and this company was the most responsive. They came out the next day and did a great job cleaning the carpet and flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mary F.
11/2011
5.0
upholstery cleaning
  + -1 more
They came when they said they would, they were polite and they did the work quickly without a lot of talk and things were dry within 6-8 hours, it smells good and looks great. Their equipment was in the truck, so all they brought in was the hose.
Description of Work: They cleaned our couch and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

ALICIA L.
11/2011
5.0
carpet cleaners
  + -1 more
They completed the job and did a good job cleaning the carpets. However, I have a huge problem with their 20 year old business practices with the credit card transaction in that the person took down all 16 digits of my credit card. I found it disturbing that the employee brought it to his bosses attention but the boss thought of it as unimportant. The person who was here to do the carpets didn't even understand why he was taking down all 16 digits. I would not use this company again in the future if this is the way they still run their business practice.
Description of Work: They came to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from Elite Cleaning & Restoration
this is the only way we have to take credit cards as they have to come back to the office to be run at the terminal. I will try to figure out a way to call them in to the office. no one has access to these but myself the owner. No one called me about that so that part is not accurate. I think that my 20 year business practices speak for themselves when it comes to a trust issue.

LISA M.
11/2011
3.0
carpet cleaners
  + -1 more
Called me to ask if he could come early which was fine since I was home. Cleaned rug and carpet. I asked about cleaning the rug better where it was darker because of heavy traffic. He said he went over it but it wouldn't come out. I thought he might have some kind of spot remover or something else he could use. He went outside to get bill and walked over the newly cleaned carpet with his shoes on. After I paid he walked across it again to get out. I will use another cleaner in the future.
Description of Work: Cleaned an area rug and carpet.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$47

Response from Elite Cleaning & Restoration
I am sorry to hear about the bad experience and just to let everyone know I cannot solve what I do not know about. If I would have known about a problem I would have gone out there personally to resolve it as I do with all my customers. I cannot fix what I do not know about. Rick Chapman Owner

Lori C.
10/2011
5.0
carpet cleaners
  + -1 more
I have had very positive experiences with them. They are on-time and do a great job. Their employees are professional and courteous. Their prices are competitive.
Description of Work: Elite Cleaning and Restoration cleans my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL R.
10/2011
5.0
carpet cleaners
  + -1 more
I have used Rick Champman. My lab got oily stains on my sand colored carpet. Rick always does a good job at getting out all the stains and completing a deep cleaning. My carpets always look brand new when the work is complete.
Description of Work: I used their services for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEW & TERESA P.
10/2011
5.0
carpet cleaners
  + -1 more
I have used this company for almost 10 years and have always been very satisfied. They are punctual and do a great job. I recommend this company to anyone looking for quality carpet cleaning at a reasonable price.
Description of Work: Carpet cleaning and teflon coating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JAMES & RITA M.
10/2011
5.0
carpet cleaners
  + -1 more
Very impressed with this company. A one-man show! He gave me a GREAT estimate over the phone. Came on time, worked hard and was done in 2 hours. My carpets were soiled and smelly from an elder dog. After they have dried they are so clean! And the smell is gone, too. My grout is also spotless! I would definately have them again.
Description of Work: Carpets very soiled and smelly from many pets for 4 rooms, a hallway, and 14 steps cleaned. Grout in foyer and half bath cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Cathleen A.
10/2011
5.0
carpet cleaners
  + -1 more
I haven't reviewed this company in a while, so I thought I'd do another. I'm still very pleased with their service and call them out once or twice a year to clean my carpets and some upholstery. I've never had a negative experience with them and would highly recommend them to anyone.
Description of Work: I have a large house. They cleaned all the rooms, the stairs, my sectional and dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John G.
08/2011
5.0
carpet cleaners
  + -1 more
We saw Elite's ad for 2 rooms for $50 and called about it. They came at a convenient time and were prompt. The price was as advertised. They were prefessional, quick and efficient. Many stains that we felt would remain were removed. We were very pleased with the price and the service.
Description of Work: My son recently vacated an apartment at OSU that required prefessional carpet cleaning before vacating. The apartmetn is 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Imogene D.
08/2011
5.0
carpet cleaners
  + -1 more
We had a lot of work done at the rental house we own and had run into a conflict of workers being in the house at the same time. Elite carpeting was most helpful in changing our scheduling three times due to other companies doing their work. They were most helpful in coming in on a Saturday to clean the carpeting throughout the house. They did a good job and were in and out in time for another company who was hired to clean the house. All went well and we would certainly use them again.
Description of Work: This company was very accomodating to clean the carpeting in our house on a Saturday. They did a good job and we were happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rosemary S.
07/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My upholstery had dark areas of dirt from where my dog used to rub against it. I never thought it would come out. It looks like new now. None of the dirt remained. I also had a carpet cleaned that was badly stained and it now looks great. The staff were very professional and friendly. I would definitely use them again!
Description of Work: They cleaned several pieces of upholstery and a carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

JOSEPH B.
06/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
It took the carpet a lot longer to dry then he said. Overall is was very good.
Description of Work: cleaned carpets and tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

SARAH T.
06/2011
5.0
carpet cleaners
  + -1 more
I called earlier in the week and they were able to come that Thursday. They were very punctual, friendly and professional. They were great! They did a great job on some very old carpet. Will call them next time I need carpet cleaning.
Description of Work: Elite Cleaning cleaned carpet on stairs, upstairs hallway and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90.68

EDWIN C H.
05/2011
5.0
carpet cleaners
  + -1 more
Overall the carpet was beautiful looking for nearly 48 hours- we have pets and teenagers that visit and adults that insist on eating at the table!! We were so impressed with this company and how the gentleman protected things from the hoses. We also made sure that all furniture that could be moved was stored out of the way, and put gliders under our tv table and computer table. He called us to move the tv table but steadied the tv and then helped put it back into place. He addressed our concerns over things that happened to the carpet before we bought the house and assured us that everything looked fine and the cleaning would remove any residue and previous dirt problems. My family was pleasantly surprised by the wonderful professionalism of this company and we will be having Elite Cleaning back later in the summer to do our family room area and bedrooms. This company is truely an "A+".
Description of Work: Cleaned our short shag carpet that covered living room, dining and hall. Approx 700 sq. ft.(more I think), . He was polite and very much the gentleman. He asked about problem spots and treated them before cleaning. He worked hard to remove excess water and explained the need to keep certain furniture off carpet while it dried so carpet would not be stained

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JASON P.
03/2011
5.0
carpet cleaners
  + -1 more
Excellent! They did the best job of all the carpet cleaners we tried. We have never seen the carpet so clean. I have my pets and my husband bringing in dirt all the time and they cleaned it right up and made it look almost new! They were really nice too.
Description of Work: They cleaned the carpets in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Elite Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Elite Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
Yes, Elite Cleaning & Restoration offers free project estimates.
No, Elite Cleaning & Restoration does not offer eco-friendly accreditations.
No, Elite Cleaning & Restoration does not offer a senior discount.
No, Elite Cleaning & Restoration does not offer emergency services.
No, Elite Cleaning & Restoration does not offer warranties.
Elite Cleaning & Restoration offers the following services: Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed